Episodes
Monday May 31, 2021
What You Need To Do To Make Your Productivity System Stick
Monday May 31, 2021
Monday May 31, 2021
27 May 2021 | Podcast 184
This week, I’m answering a question about how to get started with and, more importantly, maintain a productivity system.
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Episode 184
Hello and welcome to episode 184 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
A common type of question I get asked is one around building and maintaining a productivity and time management system. It’s not so much about how to do it—after all, there are thousands of books and videos on this subject—it’s more about taking what you have learned by reading those books and watching those videos and turning that knowledge into a functioning system that works for you.
Now, before we get to the question, I would like to point out that June—which starts tomorrow (or Tuesday depending on when you listening to this podcast) is a 30-day month. Another golden opportunity for you to establish a habit. So, I thought I would suggest something.
In the book, Think And Grow Rich, Napoleon Hill tells us to take an idea (or a goal) that we want to accomplish, and begin and end every day imagining you have completed it successfully for thirty days.
Now the trick to doing this is to write down your idea or goal onto a piece of paper, or in your digital notes app, and read it out loud at the start and end of your day. As you read out your goal, imagine you have successfully accomplished it and really feel the emotions you experience by completing it.
The purpose of doing this is to engage your subconscious mind. That is the part of your mind that uses your knowledge and experience to come up with solutions to problems and gives you steps to take to accomplish goals and solve problems.
Remove all negative thoughts, only focus on the positives—the feelings you have when you accomplish your goal or successfully develop your idea. If a negative thought comes up, such as; I can’t do that, or that’s impossible, remove it. Replace it with a positive thought.
At the end of June, you will have programmed your brain to seek ways of making whatever your dream, goal or idea happen. Try it. What have you to lose?
Now, back to the show and that means it’s time for me now to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Alan. Alan asks: Hi Carl, for years I have been reading books and articles about productivity and how to become better at managing my time. I’ve taken your courses, and I’ve even been on a Getting Things Done Fundamentals course. Yet, despite all these courses, books and articles, I just cannot make a system work for me. I can do it for a few weeks, but I soon find myself falling back on bad habits. Do you know how to make one of these systems stick?
Hi Alan. Thank you for the question.
Firstly, I should tell you that you are not alone with this problem. I come across this a lot in my coaching programme and I get many comments on my YouTube videos about it.
With anything like creating and using a system, you need to start small. Radically changing the way you do something will inevitably result in falling back into old ways. It’s just the way the human mind works. We love routine and we evolved habit building to help us achieve that.
You see, there are so many distractions going on in our world—they’ve always been there. It started out on the savannah thousands of years ago when we needed to stay alert to the dangers that were all around us. If we did not have a way of automatically putting one foot in front of another or breathing in and out without thinking, for instance, our brain would soon be overloaded with stuff. That’s why we developed habits.
Habits are formed in our subconscious mind and that’s the part of the mind that does not know the difference between doing something that is good for us and doing something bad. It’s amoral and completely objective. What you feed it will be taken in and returned to you in whatever form it is acquired. That could be a habit or it could be, as I mentioned a few moments ago, a solution to a problem you are experiencing.
Understanding this helps us to take steps to develop the right habits and strategies, but it also means we have to do things in small steps and allow enough time for them to grow.
So, becoming more productive, and as a consequence better at managing our activities in the time we have each day, means we need to build the right habits in the right sequence.
So, first up, build a morning routine. Now, this does not have to be elaborate or take too long. If you give yourself anywhere between twenty and thirty minutes to start with, for a series of positive, high impact activities that you consistently begin your day with you will be on the right track.
Let’s look at an example. Let’s say you always begin your day by visiting the bathroom and then making a cup of coffee, those are the first activities to add to your morning routine. Start with something you already automatically do.
Now, the next steps need to be something new. For instance, you could spend two to three minutes doing some stretches. Begin with your neck, then shoulders, and move on down your body. Slowly stretch out your limbs one by one.
Once you have done your stretches, take your coffee to a quiet table, preferably near a window, and spend ten minutes writing in a journal. Your journal could be digital or paper, it doesn’t matter, just write out your plan for the day and a few thoughts you may have in your mind in that moment. Be strict about the time. Only do this for ten minutes.
Finish with looking at your tasks and your appointments for the day and then start your day.
In total, that routine should not take you longer than twenty minutes.
Now, the key to making this work is you commit to doing that for twenty minutes every morning for at least 30 days. Do not add anything nor take anything away. Just start your mornings every day like this for thirty days.
To ensure this happens, do it on weekends as well as weekdays and you must make sure you have time for it every morning. So this means if you have to wake up early for a Zoom call, you wake up with sufficient time so you can do your twenty minutes before the call.
Now, if you fail, and skip a morning, you must go back and start again. You want to string together a minimum of thirty days doing the same thing every day. You cannot modify it or change it in any way. After thirty days, you can change it slightly, but this first step must be consistent.
Now, moving to your productivity system and embedding this. If you have taken the COD course, you will know the three basic components of all great productivity systems. Collect everything, spend a little time organising what you collected and dedicate the largest part of your day doing the work you set yourself.
The key habit you need to develop is collecting. If you are not collecting everything meaningful that comes your way, it won’t matter how elaborate or sophisticated the rest of your system is, you won’t trust it so you won’t use it. Develop the habit of collecting first.
To do that, take a look at how you collect your tasks right now. Do you do it consistently? If not, why not? You need that answer because you will need to change the way you collect so you are consistent.
This often means you need to review how you collect on your phone. This is the one tool you are likely to have with you everywhere you go so this will be your primary collection tool. Make sure that you have whatever task manager you use set up in such a way that collecting something is quick and easy and there are no barriers.
Since a lot of us are now working from home, you may find you need to do this with your computer too. I noticed over the last year or so, my primary collection tool has become my computer so I have a keyboard shortcut set up to add tasks quickly from my computer.
Again, give yourself thirty days to embed this habit. If you feel uncomfortable pulling your phone out when you are with people to add a task, get over that discomfort. Practice until it becomes automatic.
Now for the end of the day. This is another part to turn into a habit and I have discovered is also the most difficult to build. We are usually tired at the end of the day and when we are tired, we are less mindful about what we are doing and more prone to distractions. Again, developing a habit will help you. Just like brushing your teeth and washing your face before getting into bed, which you habitually do, you want to be spending around ten minutes reviewing your task list and calendar for tomorrow. Ideally, you will flag your most important tasks for the day while you do this.
Now, as you brush your teeth and wash your face, you can connect your ten minutes reviewing your task list and calendar to these activities to create a “habit stack” as James Clear would call it.
And as with your morning routines, do this every day for at least thirty days without ‘breaking the chain’. It is possible to develop this habit at the same time as you develop your morning routine, but if you find you struggle, then just focus on getting your start of the day right first.
For the rest of your work, you must avoid over-complicating things. Complexity is the death knell of any productivity system. It might look cool and pleasing to see a load of beautifully organised project folders with sub-folders breaking down each step of the project. But these kinds of structures are a nightmare to maintain, take far too long to organise and become holes where tasks go to die never to see the light of day again.
The reality is you only need to know what you must do today. You do not need to know anything else. Tomorrow is not here yet, and next week is too far away and there’s so much that will change that if you are trying to plan out beyond a week, you’ll be wasting your time because everything will change before you get to next week.
Here are a few observations that will help to simplify your system:
Stop sending emails to your task manager. Doing that creates duplication. People like Earl Nightingale (if you’ve never heard of him look him up), Winston Churchill, and Albert Einstein, never added “reply to X’s letter” into a task list. They allocated time each day to reply to their mail. Learn from these incredibly productive people.
Know what your “must-dos” are each day and spend the majority of your time focused on completing those. Relegate your “should dos” and “would like to dos” to the end of the day. Most of these you will find sort themselves out anyway.
Be clear about what it is you want to accomplish each day. If you are not starting the day with a clear plan you will fail to get anything meaningful done.
Keep your task manager as clean and tight as possible. Be very strict about what goes on there. When you fill your task manager with trivial things, it soon becomes bloated and makes doing your planning sessions a lot longer than it needs to be.
What you want to be thinking is in terms of sessions of work. This is where you have time for doing your errands, chores, communications and project work. You may need to keep this flexible, and that’s okay—all you do is schedule this time when you do your daily planning session.
Look, massively successful people from the likes of JD Rockefeller and Henry Ford right up to Elon Musk and Sir Richard Branson, focus their attention on the important things and never allow themselves to get lost in reorganising their lists or wasting time searching for the best productivity systems. We know what the best productivity system is. Ivy Lee demonstrated this to Charles Schwab over a hundred years ago.
Select your six most important tasks for the day, the day before and when you start your day, begin from the top and focus all your attention on completing the first task. When you complete it, move on to the next one and so on. This system still works today and it allows sufficient flexibility to deal with emergencies and client requests promptly and effectively so you can quickly get back to completing your list.
If you don’t manage to clear your list, roll over the tasks you did not complete to your list of six the next day.
This is essentially what the Time Sector System is built on. Focusing your attention on the most important tasks for the day and if you cannot complete them, roll them forward to another day in the week. All that really matters is your most important work for the day and making sure you do that.
Every successful person you meet will use a form of this system today. Tony Robbins and Sir Richard Branson use it, as did Jim Rohn, Earl Nightingale and Andrew Carnegie in their day. If it’s good enough for these people, then it’s good enough for you.
Hopefully, that helps, Alan. Thank you for your wonderful question. You probably can tell I’m quite passionate about this subject.
Thank you for listening and it just remains for me now to wish you all a very very productive week.
Monday May 24, 2021
What is Personal productivity All About?
Monday May 24, 2021
Monday May 24, 2021
This week, We are looking at productivity and time management and how you can improve both areas.
You can subscribe to this podcast on:
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Links:
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The Ultimate productivity Course Bundle
Download the FREE Areas of Focus Workbook
More about the Time Sector System
The FREE Beginners Guide To Building Your Own COD System
Carl Pullein Coaching Programmes
The Working With… Podcast Previous episodes page
Episode 183
Hello and welcome to episode 183 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
I talk a lot about productivity and time management on this podcast and yet I don’t think I have ever answered a question about the actual mechanics of improving both. So this week, that’s what I am going to do.
Before we get into the question, I would like to draw your attention to my Ultimate productivity Bundle. I put this together because I have a lot of requests for discounts on multiple purchases. So, I have done just that.
You can now buy my three most popular courses: The Time Sector System course, Your Digital Life 3.0 and Productivity Masterclass PLUS get Time And Life Mastery thrown in for FREE. You save yourself over $100 and all it will cost you is $175.00.
This is the best value bundle I have put together and will change your whole approach to productivity and managing your workload.
Full details of the bundle are in the show notes.
Okay, it’s time for me now to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Shelly. Shelly asks, hi Carl. I hear a lot about how we should be improving our time management and productivity, but I don’t really understand what all this is about. To me, productivity is something you hear about in factories not in an office. Could you explain what the fundamentals of all this is about and, more importantly, why I should care?
Hi Shelly, Thank you for your question and don’t worry, I am sure a lot of people feel the same way you do.
Let’s start with the easy one. Time Management. The truth is you cannot manage time. Time is fixed. We all get the same amount of time each day and there is nothing we can do to change that. The only thing you can manage is what you do in the time you have.
However, that does give us something to work with. If we work eight hours a day and we have an amount of work to do all we need to do is start at the top and work our way down. I know this sounds incredibly simplistic, but it works.
Now, it was much easier to do this in our paper-based days. When we had letters instead of email and physical file folders instead of digital folders on a computer screen. In those dim distant days, we could see our work. Today, a lot of our work is not easily seen.
However, that does not mean we cannot manage it. Today, we need to make our work more overt. To do that all you need is set yourself up with a to-do list. This can be digital or paper-based. It does not really matter, but what does matter is you collect everything you have to do on to this to-do list.
Now, how do you make this work so you are better at managing your activities in the time given?
There are a few ways to do this and it really depends on the kind of work you do. However, the most important part of this is to schedule some time on your calendar for doing your work. This is the part most people miss.
I know a lot of people are great at collecting all their work into their to-do list but are terrible at making sure they have enough time to do the work.
Let me give you an example. Most people get a lot of emails and the emails that require replies can take up as much as two hours a day. If this happens to you, how do you expect to reply to your emails if you don’t have any time blocked on your calendar for doing it?
Time does not magically appear. You have to allocate time for these activities.
I need about an hour each day to reply to my emails, so I have a one hour time block each day for replying to my emails and any other messages. There’s no way I would be able to stay on top of my email if I didn’t have that time each day.
The next part to your question comes into play now, Shelly—productivity.
What is productivity, well first we need to change this a little and call it “personal productivity”. Personal productivity is completing meaningful project or goal work to the standard you expect and on time.
Now we do not want to be confusing personal productivity with busy work. Busy work is the meaningless work we do. Rearranging your to-do list because you are ignoring tasks and telling yourself if you could just see these tasks on a different list you would do them. No, you won’t. Stop fooling yourself.
Or meetings you attend that do nothing to improve your projects or move anything forward. Often these meetings are just meetings to exercise your managers’ egos. Stop attending these meetings. Find excuses and do something meaningful instead.
If you allocate time for doing your work, and you do it, you will find you get more work done and that means you become more productive.
Every successful person you know does this. From Isaac Newton, who incidentally wrote, Principia Mathematica while in lockdown during the plague in the 18th century, to Elon Musk today. They schedule a time to work on their meaningful projects.
There’s no secret here and there is nothing complicated about it. These people were and are ruthless with their time. They understand the value of each minute of the day and they will not allow anything or anyone to disturb them when they are working on their projects or goals.
Now, this does not mean you block out the whole day and ignore all demands on your time. That would be impossible. Most of you will have bosses, colleagues and clients. But it does mean you allocate two to three hours a day for doing your work undisturbed and if you try this, rather than trying to find excuses why you are so different to everyone else (you’re not) you will find it a lot easier than you think.
So if you really want to improve your overall productivity, you need to allocate time for the work you have to do. It’s no good “hoping” you will have time, hoping is not a sustainable strategy. Hoping you will have time is a one way street to burnout, stress and overwhelm.
So, what else can you do that will help you get more out of your time and be more productive.
Two areas most people ignore is sleep and health. If you are not getting enough sleep and you are not moving or doing any kind of exercise, you are not going to be very productive. You will feel lethargic, your mood will be all over the place and your energy levels will be at rock bottom. Not the best way to be if you want to improve your overall productivity.
Getting enough sleep and exercise requires time, and as with getting your work done, you need to make sure you have this scheduled. Now it might be asking too much to be scheduling your sleep, but you should have a sleep routine. It could be you go to bed at 11 PM and wake up at 6:30 AM. If that is what you decide, then you need to stick to that routine.
Likewise, for exercise, schedule it. If you don’t, you will run out of time and not do it.
Your sleep and health need to be a part of your life. It is just something you do. Reading about the routines of great people in history, you will discover that they fixed their routines for sleep and exercise. Charles Darwin, for instance, woke up at 8 AM every morning and went out for an hour’s walk before settling down to a period of focused work.
Even Winston Churchill, not known for his physical fitness, would do his work in the morning, have a long lunch but would then go outside and do something manual such as building a wall or some gardening and taking a ninety-minute nap before dinner.
The right amount of sleep and exercise has always been a fundamental part of what makes incredibly productive people productive.
It’s far too easy to forget about our personal lives, but your personal life is more important than your professional life.
I’ve known people dedicate twenty plus years to a single company. Then one day the company decides to restructure—or gets into financial difficulties and these people have gone. Some may get what we call a golden handshake, but any money you get as redundancy or compensation will not last long. No matter how loyal you are to your company, that loyalty will never be returned—not in today’s world.
Now, this is not the companies fault. It’s our fault. My parent's generation, on the whole, stayed with one company for all their working lives. In return, these companies guaranteed a job for life. Today, we—the employees—jump from one company to another seeking bigger salaries and more time off. So, of course, companies have changed. No longer do they expect an employee to stay with them for their whole working lives so they are less willing to invest in you.
So another part of your day needs to be spent on your own personal development. Here you work on your personal skills. So many people get left behind while the world moves on and this can be avoided if you just give yourself thirty minutes or so to develop your skills each day. That could be reading, taking an online course or even watching a YouTube video.
Netflix or Facebook might be attractive, but neither of these will save your career or keep you fit and healthy. Time spent in front of the TV is time you are not working on yourself. Always remember that. Time is fixed, what you do with your time is your choice. Choose wisely.
So, if you want to improve your productivity and time management, become more strategic about how you use your time. Time is fixed. We cannot change that, but we can decide what we do with our allocated time each day. If you choose to use your time gossiping with your co-workers, that’s a choice you made. But you cannot then later complain how you don’t have time to do your work. You do have time. Do your work first, then if you have time left, by all means, gossip.
And don’t allow yourself to fall into the “hope to find time” trap. You will never find more time. It does not exist. If something needs doing allocate time for doing it. Whether that is dealing with your email and Slack messages, calling clients or reading important documents. If you must do it, then allocate time for it.
Hopefully, that helps, Shelly. Thank you for your question and thank you for listening. It just remains for me now to wish you all a very very productive week.
Monday May 17, 2021
How To Improve Your Team's Productivity
Monday May 17, 2021
Monday May 17, 2021
10 May 2021 - Podcast 182
This week, how can you improve the productivity of your team or company? That’s the question I am answering this week.
You can subscribe to this podcast on:
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Links:
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Download the FREE Areas of Focus Workbook
More about the Time Sector System
The FREE Beginners Guide To Building Your Own COD System
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Script
Episode 182
Hello and welcome to episode 182 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
This podcast and many others tend to focus on the individual rather than the group and this is likely because changing an individual’s habits can be easier than trying to change a group’s habits. But that does not mean changing the way a group operates is impossible. With leadership and a commitment from the group as a whole, significant positive changes can be made and very quickly.
So that is what I shall be addressing this week.
Now, before we dive into the answer, I’d like to urge you to download a copy of my free Areas of Focus workbook. The cornerstone of all effective time management and productivity systems is knowing what is important to you. If you do not know what is important to you, you will soon find yourself serving the interests of other people and their interests are never going to be fulfilling to you.
Once you know what is important, you can then build these areas of your life into your daily, weekly, and monthly tasks ensuring that you are bringing balance into your life. Time spent on your relationships and family, your career, your health, wealth, experiences and overall purpose are a lot more important than most people realise. That balance gives you the sense of freedom and wellbeing that so many people lack in their lives today.
The download is free and I will not be asking you for your email address or any personal information. I just want you to discover what is important to you so you can build your life around what you want, and not what other people want.
So if you have not done so already, head over to my downloads page on my website—carlpullein.com and start working your way through it.
Okay, it’s time for me now to hand you over to the Mystery Podcast Voice for this week’s question:
This week’s question comes from Mark. Mark asks, Hi Carl, I manage a team of sixteen people and we are all struggling to stay on top of the work handed down to us from head office. There’s a mixture of customer support, admin tasks and sales and it is just piling up and we don’t seem to be getting anywhere close to clearing our backlog. Do you have any productivity tips for teams that might help?
Hi Mark, thank you for your question and for reminding me that productivity is not only about the individual, but also about the team.
To answer your question directly, yes there are and there are quite a lot of them.
First up we need to deal with communication. How does your team communicate with each other? With the seismic changes in the way we work that has happened over the last year, one of the key areas that have a profound impact on a team’s productivity is in the way the team communicates.
One of the issues I’ve come across numerous times is the number of channels a team can communicate. There is the phone, email and instant messaging of course, but over the last twelve months, there have been additional channels added. Slack, Microsoft Teams and even messaging within project management software such as Salesforce and Trello.
That’s a lot of communication channels a team member needs to navigate and with so many channels to check there is going to be a time cost and a risk of something important being missed.
A leader of a team needs to designate one channel for team communication. Ideally, this channel should be a purpose-built channel. By that I mean, if you are using an app like Trello or Google Docs, while they do have a way to add comments and messages to documents or tasks, these tools were not designed to be a complete solution for communicating.
Instead, you would be better served if you designated one purpose-built communication tool for all your team’s communications. Apps like Microsoft Teams, Twist or Slack have been developed for teams to work together and they have the added benefit for team leaders to see what’s going on without the need to be constantly interrupting team members asking for updates.
Within these apps, you can create various channels, so in your case, Mark, you could have a separate channel for customer support, sales and admin as well as any other area your team is responsible for.
This way you and your team can quickly see what’s going on, ask questions and assign responsibility for the different tasks that can be involved.
With these apps, Teams, Twist and Slack, you can add on your favourite task manager as an extension. For instance, if you use Todoist, you can get the Todoist add on for Teams and Slack so any task that is assigned to you, you can quickly add it to your own to-do list. And as Twist is made by the people who develop Todoist, their integration is excellent.
Next up is ownership. One reason why so many tasks and issues within a team fall between the cracks—so to speak—is because no one has taken ownership of the problem.
While modern technology does help us to get more work done more effectively, it only works if the people using the technology take responsibility for what goes in it. So, if there is a customer with a problem, then someone in your team needs to take responsibility for that customer.
I’ve been on the receiving end of a customer support team that has no such responsibility, so each time I communicate with the team I get a different person who is using the same script as the one before. Now not only does support management by computer input damage the relationship with the customer (we are humans we like to work with other humans and not machines) it also leaves your customer support team feeling unfulfilled because they get no sense of accomplishment if all they are doing is picking up where someone else left off and then passing the problem on to the next person in the shift.
Give someone responsibility for each task—whether that is a customer support issue, a sales lead or some admin task that needs doing for head office. That way there is ownership and accountability and your team will be much better engaged in the process and their work.
Next up is meetings. Meetings are the antipathy of productivity because while you are holding a meeting nothing is getting done. Sure, decisions may be made, but more often than not, a team with good leadership will always have excellent decision-making processes anyway.
And while decisions are being made, you will often find no one is willing to take responsibility to see that the decision is carried through.
Now, while I do accept a limited number of meetings are unavoidable, they should be kept to a minimum. Each decision made in a meeting must be given a DRI—a Designated Responsible Individual to see through the decision and make sure whatever needs to happen happens within the allotted time. That way you have accountability and your team are empowered to make sure the work gets done.
And while on the subject of meetings, meetings should be limited to thirty minutes. There are two very good reasons for this too.
If you hold thirty-minute meetings these things will happen immediately. First, people will always arrive on time. One of the reasons you get people joining meetings a few minutes late is because with a typical hour-long meeting there is an expectation of small talk at the beginning. So there’s less sense of importance for the first five or ten minutes.
In thirty minute meetings, people sense that the meeting will start on time and get straight to the point.
Secondly, because the time is limited, people get to the point much faster. There’s little digression, and things stay on point.
You should always have an agenda and make sure people get that agenda at least 24 hours before the meeting so they have time to prepare. And if, as the leader, you discover someone in your team did not prepare, call them out for their lack of preparation. You will only need to do this a few times before your team soon learn they must prepare.
Whenever I talk with individuals about their time management troubles, the most common reason for backlog and overwhelm is not the volume of work they have but the number of meetings they are expected to attend. So reducing the number of meetings you hold just makes sense from a productivity point of view
If you want to improve your team’s productivity make all meetings voluntary. When you do this two things will happen.
Firstly, you give greater flexibility to your team to make judgments on whether they can or should attend a meeting. Trust that your team know whether they could contribute something significant to the meeting or not. If they feel they cannot, then allow them the flexibility to decline the meeting invitation.
Secondly, and more importantly, you make the meeting organiser accountable for the content of the meeting. If a meeting organiser frequently runs disorganised and ineffective meetings, people will stop attending their meetings. This will put pressure on them to improve the way they hold their meetings or better yet, stop holding meetings.
This is similar to me writing a blog post on a specific topic and find I don’t get any readers. That tells me the topic has no interest and I need to change the topic or make the writing more compelling. I am forced to improve either way. The same happens once you make all meetings voluntary. The quality of your meetings will improve significantly.
Finally, implement the Time Sector System. While I create the Time Sector System for individuals, it works brilliantly for small teams. Our work and priorities are moving incredibly fast these days. What might be a priority today could easily become obsolescent next week. The idea behind the Time Sector System is you focus on the work that needs to be done this week.
Now what I am about to say will seem counter to what I said about meetings, but there are two meetings a leader should have each week. The first meeting is held on a Monday where the team decides what needs to be accomplished this week. When you get agreement on this by the team and everyone is clear about what must happen to accomplish those goals and what their tasks are that will help accomplish those goals your team will be hyper-focused on getting their important tasks completed.
The second meeting is held on a Friday, where your team report on their progress and discuss any issues or delays and what needs to be carried forward to the following week.
The purpose here is to be clear about the work that needs to be completed that week. New inputs can be discussed in either meeting and decisions made about when these tasks should be done—this week, next week, this month, next month or longer term.
Using this method, the team leader needs to have a place where the team’s overall objectives for the quarter and the year are and what needs to be done and when in order to achieve these. To ensure all team members know what the overall purpose and objectives are, a shared Kanban board can help. Applications such as Trello, Asana or Meistertask are all great tools that can do this job well and responsibility for each project can be assigned to team members.
Again, as with tools such as Microsoft Teams, Slack or Twist, the team leader can see instantly where a project is and what still needs to be done so there is less following up, and a lot more doing going on.
So there you go, Mark, those are the ways a team can dramatically improve its overall productivity. It begins with accountability and ownership. If nobody owns the task and is not directly responsible for it, then backlogs will develop.
If communication channels are all over the place, things will inevitably get missed, so make sure you and your team agree on one single communication channel.
And restrict the number of meetings and trust that your team know what they are doing and leave them to get on with doing it. Work gets done when people have the time and space to do the work, not when they are in and out of meetings all day satisfying a manager’s need to micro-manage.
I hope that has helped, you Mark and thank you so much for your question. And thank you to you for listening.
It just remains for me now to wish you all a very very productive week.
Monday May 10, 2021
How to Focus On What's Important And Eliminate What's Not
Monday May 10, 2021
Monday May 10, 2021
Last week, I answered a question about how to raise your productivity level, and that sparked a lot of questions about how to reduce the number of tasks you have to do each day. So, this week, I will explain how to do just that.
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Episode 181
Hello and welcome to episode 181 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
Last week, I pointed out that the most productive people—the people operating at a higher level—only ever have four or five tasks on their to-do list each day. The question is how do they manage to do that and get all their work done? That is what I will be answering today.
Now the starting point, as I explained last week, is you must know what you want. Most people are struggling with managing their work each day because they don’t know what is important to them. And when you don’t know what is really important, everything becomes important and then (bear with me here) nothing is important.
It’s similar to knowing the root meaning of the word “Priority”. Technically, we cannot have “priorities” because “priority” means one thing. There can only be one priority. You cannot make the word plural. Now about fifty years ago, the pluralisation of the word “priority” started and now most of us use the word “priorities”. But, if you really want to reduce your to-do list you need to treat the word “priority” as it should be treated. What one thing can you do today?
If you have not sat down and thought about your future, about what you want, how you want to live your life in five, ten and twenty years time, then you will find your task list becomes full of other people’s tasks and very few of your own. You will not be prioritising today what you need to be ready for in the future.
To give you a simple example, when I was a teenager, I got to know a gentleman in his 80s who was a very useful sprinter in his day. As got older he became a prolific marathon runner. Every three months he ran a marathon and he was in his mid-80s.
I was so inspired by this that I decided I too want to be running marathons when I am in my 80s.
The question is, how will I be able to do that. If I spend my life eating unhealthy food and sat behind a desk all day being stressed out by every little thing that came my way, I would soon find myself unable to run anywhere. I’d be too fat and too sick. To make sure I can achieve that goal in the future, I must take care of my health and stay fit today. How do I do that? I must be careful of what I eat and exercise frequently.
And that is what I have done. I exercise at least four times per week, I eat healthily and I make sure I do not spend all day sat down behind a desk. I move…a lot.
I know what I want to be doing in thirty to forty years time and at least four times each week, I do something that will enable me to do that.
And that is why it is important you first establish what is important to you.
Now here’s where you will face difficulties.
For most of us, we spend too much time worrying about the problems and difficulties we face today. We get caught up in the dramas of other people—our colleagues and customers for instance—and we lose sight of our long-term plans. That means you are living your life at a daily level and that is not sustainable. You need to operate on a level that grows and builds your future self. You need to understand that all great things—and life is a great thing—takes time to grow and flourish.
I work with a group of middle managers here in Korea who have dedicated their working lives to their companies. They are all now fast approaching the time where they need to think about their futures and they have nothing except a small amount of savings. They have no plans, and no compelling future and they are scared.
Their problem is they have dedicated the last twenty to thirty years of their lives serving a company that has its own goals and plans and those goals and plans are not going to include them in five years time. They have spent no time on their own future plans, largely because for most of those years they have been working, the future was tomorrow and the problems they will face at work tomorrow.
That’s why it’s important you make sure you have an exciting and compelling future designed for yourself now. You will never be able to operate at a higher level if all you are doing is adding tasks to your to-do list that benefit others and the things you feel you have to do today and not your long term future plans.
Okay, enough of the background. Hopefully, you get that now. Let’s imagine you do have a compelling future planned out for yourself. How do you reduce the number of tasks on your to-do list?
The first thing is to automate as much as you can. Now when I use the word “automate” here I do not necessarily mean use technology. For instance, every Friday I record my YouTube videos. To set up the “studio”, I have to move some furniture around. So, once I finish recording and before I put the furniture back, I always vacuum my office and shake out the rugs. It’s a ten-minute job, and it just makes sense to add that ten minutes to my recording time and clean things up before I move everything back.
I don’t need a task that says “clean office” because it will always happen when I record my videos. You could easily make cleaning up your home office for instance by including cleaning in your weekly planning session.
Similarly, you can use natural triggers. Natural triggers are those things you can see with your own eyes that something needs doing. Doing the laundry can be done when you see that the laundry basket is full, doing the dishes can be done as part of your eating ritual—you wash up immediately after you finish eating. Just like you know when your car needs fuel because the fuel warning light comes on. I actually take this one a little further, when I see that I only have half a tank left, I will fill up the car.
Triggers are like when you go to bed you always put your phone on charge, so the trigger is going to bed, you automatically put your phone on charge ready for the next morning
When there is a natural trigger you do not need to make it a task on your task list.
Paying bills, usually need to be done on the same day each month, so reminders for your bills would be on your calendar as an all-day event. This also has the advantage that when you do the weekly planning session you will see it in your calendar. Hopefully, you are also reviewing your calendar as part of your daily mini-planning session so you are not going to miss anything.
However, where possible you want to be setting bill payments up as direct debits or standing orders—these are where payments are automatically paid on a given date.
My car payments, credit card bills and Apple Music subscriptions are paid automatically for instance. I don’t need a task for these.
Now in your work, you must know what you are paid to do. Too often we allow ourselves to be involved in things that we are not paid to do. If you have done the Time Sector course, you will know all about your core work. The work that you are paid to do, the quality of which will determine whether you get that promotion you have always desired.
When I was working in car sales many years ago, I was employed to sell cars. My salary was dependant on the number of cars I sold each month.
Yet, for some reason I allowed myself to be sent out by my sales manager to clean the cars outside the showroom and make sure there were enough brochures in the brochure stands. I was not paid to do any of those things, but I did them because my boss asked me to do it.
My colleague, Claire, was a lot smarter than I. She knew, like me, she was paid based on the number of cars she sold. Whenever there was a car cleaning or aligning to be done, Claire was always missing. She was either on the phone following up with a customer or talking to a customer in the showroom.
Needless to say, Claire always sold more cars than me. When I pointed out to my boss that she did no cleaning or aligning or brochure refilling he said: “I don’t F’ing care. She sells cars!”—lesson learned. I quickly learned to prioritise selling over being ‘helpful’.
Being “helpful” may have helped me to be popular, but it did nothing for the quality of the roof over my head or food on my table or my long term goals. It helped Claire and my boss, but it did nothing for me.
Claire did not have “clean cars out the front” or “check to see there are enough brochures” on her to-do list. She had tasks that helped her to achieve her sales goals each month. She was terrible at admin, and the admin department did not particularly like her for that. Did she care? Of course not. She was not paid to have meticulously filled out documents and notes. She was paid to sell and selling cars gave her the salary she wanted to live the lifestyle she wanted. Being great at admin did not do that.
Now a lot of you forward actionable emails to your to-do list. Why? Nine times out of ten emails are requests for information that benefit the sender and not you. All they do is suck up more of your time and cause you to spend time on other people’s priorities.
Now, I am not suggesting you ignore emails, but you need to get very clear about important emails and exclude non-important ones. And you should not be sending these to your to-do list.
Instead, create a Folder in your email called “Action This Day” and dedicate a certain amount of time each day for clearing as many of these as possible. If you reverse the order these emails show up in your folder so the oldest is at the top, you will always be on top of your email.
I dedicate 5 pm to 6 pm for communications. That hour each day is for responding to my mail and messages. Once 6 pm comes I stop. Doing this every day means I am usually no more than 24 hours away from responding to my mail.
Essentially, what I am doing is “chunking” responding to messages and emails to one block of time each day. This way, for the majority of the day I can remain focused on my important work knowing I have time each day to keep on top of my actionable email.
And don’t fall into the trap of believing emails will carry “urgent” requests. Nobody uses email today for anything urgent. So stop treating email as urgent. It is not. If something was genuinely urgent you would receive a phone call or text message.
If you do respond to email quickly, you are setting an unrealistic expectation. Stop doing this and train your bosses, colleagues and clients to communicate genuine urgent matters in a more direct way.
If you need to be reminded of certain routine admin tasks then group all these tasks together into a dedicated “Routines” folder in your task manager. I have these pop up at the end of the day. The way I do that is to make sure any routines—tasks that do not move my projects or goals forward—are at the bottom of my to-do list.
Routines just need to be done and it rarely is a problem if I cannot do them on the desired day. As long as I have my important tasks at the top of my list, if I have time at the end of the day I can complete my routines, although you should try to find a trigger for your routines as much as you can so they do not need to be put into your task manager.
Finally, create morning and evening routines and keep these lists out of your to-do list for the day. I find after a few weeks these routines need no reminder. For instance, when I wake up, I put the kettle on, get my lemon water from the fridge and drink that while I wait for the kettle to boil.
I then make my coffee and as I wait for my coffee to brew, I do a series of shoulder stretching exercises. Once my coffee is made, I write my journal and drink my coffee and then process my email.
I don’t need any of these tasks on my to-do list because they are automatic. I have been following the same morning routine for three or four years now.
Likewise, I have a closing down routine that includes reviewing my task list and planning tomorrow. Again, none of these needs to be on my to-do list because they are automatic.
To reduce the number of tasks on your to-do list you need to be thinking in terms of elimination. It’s about removing unnecessary tasks, grouping things together and dedicating a small amount of time to do them in one go and being very protective of your time.
But, all these are just tactics. The most important thing you can do is to identify what your core work is and being crystal clear about what it is you want out of life and pursuing tasks, goals and projects that will take you there and eliminating anything that does not serve that higher purpose.
I hope these strategies help you reduce the number of tasks you have in your task manager and helps to focus your mind on what is important to you.
Thank you to all of you who gave me feedback on last week’s episode and also to you too for listening. It just remains for me now to wish you all a very very productive week.
Monday May 03, 2021
How To Achieve The Next Level Of Productivity
Monday May 03, 2021
Monday May 03, 2021
This week, we are looking at the advanced level of time management and personal productivity and asking how you too can reach that level.
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Episode 180
Hello and welcome to episode 180 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
Have you ever wondered what super-productive people do that most people don’t do? How the likes of Dwayne Johnson, Robin Sharma and Tony Robbins manage their time and get their work done?
The thing is while these people may have a unique way to manage their time, and of course, they do have personal assistants doing quite a lot of the smaller tasks that many of us have to do ourselves, they do operate at a different level—they have to—but that level is attainable for all of us if we are serious about maximising our potential—because that’s what it is all about.
And that’s what this week question is all about.
So, without further ado, let me hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Adam. Adam asks: Hi Carl, I have often wondered how other people manage their time. I have read David Allen, yourself and many others on time management, yet I sense I must be missing something when I look at what people like Robin Sharma and Brian Tracey produce week after week. Is there a secret I am missing?
Hi Adam, thank you for your wonderful question. A question I have spent many many years searching for an answer myself.
To give you a direct answer: yes you are. People like Robin Sharma and Brian Tracey do do things differently and it is something we can all do. But, it involves a lot of risk, immense focus and a clear vision of what you want to achieve, not just in your professional life, but in your life as a whole.
Let me start with Elon Musk. Elon Musk’s lifetime goal is to colonise Mars. Right now, when you talk to people about colonising Mars, most people dismiss it as a goal that would be unachievable anytime soon. And that may be true. After all, currently to get to Mars would take you almost a year, the winter temperature can drop to as low as -180 degrees Fahrenheit (almost -120 degrees celsius) and there are frequent dust storms with wind speeds over 100 MPH (160 KPH). Why would anyone want to live there?
But that does not deter Elon Musk. His total focus is on developing solutions to any problems that humans living on Mars may encounter. From building electric cars for transportation to developing rockets that would get humans to Mars quickly and safely. Everything Elon Musk is doing is geared towards that one goal.
Now ask yourself, what is my life goal? What is my purpose?
My guess is you don’t have one. And if you do, it will likely be to save sufficient money for your retirement or to buy a dream home. Most people’s life goals are related to material things, money and themselves.
That means, most people are focused on their jobs, their salary and their status in society. And that is what restricts people. It means they will never take the kind of risks that are required to reach a much higher purpose and it generates fears around what other people think about them (something you will never have any control over anyway), how they fit into society and have a job—any job that means receiving a salary.
When I was teaching English, I taught business people. And I saw first hand the difference between those stuck in middle management and those populating the executive suites. The most successful executives I taught, were not concerned about where they lived, the car they drove or the clothes they wore. They were intensely focused on getting to the top of their organisations so they could directly change the world for the better. These people would live in a cardboard box if it meant that would get them to the very top so they could change things.
They were not trying to win popularity contests or to be the most liked person in their organisation. They had no fear in saying “no” to opportunities they felt would not contribute to their higher purpose.
Now you might think someone like Dwayne Johnson can’t have a higher purpose like Elon Musk and his purpose to colonise Mars, but you would be wrong.
Dwayne Johnson’s purpose in life is to entertain and motivate. He wants to bring joy to the world and to the people who watch his movies. Now Dwayne Johnson knows that his box office appeal is partly his physical fitness and his charismatic personality. Watch any interview or conversation with Dwayne Johnson and you cannot help but warm to him.
This is why, no matter how busy he is, Dwayne Johnson will get up and do his time in the gym—or as he calls it; “the Iron Paradise”. 3, 4 in the morning Dwayne Johnson will be in the gym six days a week.
How many of you are willing to wake up at 3 AM to work out? Probably very few of you. How many of you, after a ten-hour flight across the world, would go to the gym before checking into your hotel?
These are just some of the sacrifices people like Dwayne Johnson are willing to make to achieve their purpose in life. It’s not about them, it’s about what they give to the world.
People who are operating at this higher level do not have tasks like “Return sweater to Uniqlo” or “take dry-cleaning in” on their to-do lists. None of these tasks contributes to their overall goal. The only things on their to-do lists are tasks that take them towards their objectives, complete their projects and achieve their goals.
So, you are probably beginning to see where this higher level of productivity comes from. It comes from your overall purpose in life. Knowing exactly what you want to achieve from life and more importantly, doing it for others.
You see, when you really know what it is you want out of your life, you become incredibly focused. Everything you do goes through the prism of “how will this contribute to my overall goal?”
When that goal becomes an obsession and excites you, you will not languish in bed, you jump out of bed ready to start the day, you will burn the midnight oil and you have no fear saying “no” to anyone if whatever they are asking you to do does not contribute towards your goal.
That’s what a higher level of productivity looks like and most people are not willing to make that kind of sacrifice and that’s okay. We are free to make our own decisions and spend our time doing whatever we want to do.
This is why I encourage people to download my Areas of Focus workbook. It’s a free workbook designed to help you find want is important to you. Those areas of focus are your foundation on which you can build your own purpose in life. They are based around eight areas we all share. Those are; Family and relationships, career or business, financial wellbeing, health and fitness, life experiences, spirituality, personal development and life purpose.
Once you know what these mean to you, you are going to become a lot more focused on your life. Now, these areas will have different levels of importance to all of us. It largely depends where you are in life. If you are in your twenties your career and education—personal development—may be the most important. As you get to your fifties, you likely now know you are not immortal so health and fitness will be higher and perhaps your financial wellbeing.
Now it does not mean you have to have a single obsession like Elon Musk, but you do need to know what is important to you and what is not. Without that knowledge, you will gravitate towards making other people’s priorities yours and that is going to make you feel miserable and depressed.
Other people could be your boss or your customers. If your goal is to make these people happy so they don’t get upset with you, or cause you to lose your job, you will be unfulfilled and miserable as well as stressed out. Your happiness at work is conditional on something you have no control over—the feelings of your boss or customer. You have no control over how much sleep they got, whether they had a fight with their partner or some other external event that caused them to be angry or upset.
Your focus is on your own wellbeing, not making the world a little bit better. Doing things for others so they like you—that’s not doing something for other people. It’s dong something for you so you can be popular and liked.
I remember watching a Tony Robbins 5 day live event and although Tony was on stage (so to speak) at 11 AM, he stayed up until six in the morning reading participants’ social media comments about the event so he could make the event even better the next day. His complete and total focus was on making the event as educational as he possibly could for the participants. He didn’t worry about getting enough sleep so he would look and sound better on stage. He was at the next level—searching for ways to make the learning experience of several thousand people better.
Do you think he was worrying about how many emails were in his inbox, or whether he’d put the garbage out? Of course not. He was completely focused on making the learning experience the best he could for his participants.
That’s higher-level productivity. Being completely focused on what’s important. Blocking five days out on his calendar so he did not have to worry about anything else other than teaching people to lead better lives.
For those of you who have taken the Time Sector Course, you will know about your core work and why knowing what that is crucial to ensuring you are doing the right things. Your core work is the work you are employed to do.
You were not employed to reply to emails within an hour. You were not employed to attend mind-numbing meetings that achieve nothing and have no objective. And you were certainly not employed to keep your boss happy. Sure, if you want an easy life, do those things. But you will ultimately feel unfulfilled and unhappy because everything you do is to make other people like you—something you cannot realistically control anyway.
Knowing what your objectives are for the day—what you want to accomplish today that will take you a step further towards your goal and then doing it that’s what will bring you fulfilment. It’s that that people will respect you for and it’s that that will inspire other people to be better versions of themselves. That’s what will bring you fulfilment and pleasure.
None of this is easy and there are immense sacrifices that have to be made. You are trying to achieve a long-term vision that will not bring you any instant gratification other than knowing you are moving along the right path. That’s why so few people ever achieve it.
But it really comes down to knowing what you want to achieve in life. People like Elon Musk, Tony Robbins and Dwayne Johnson are crystal clear on their objectives. That’s why they are achieving what they are achieving. The vast majority of people are not and that is why they are where they are today.
None of this is difficult, but it is very risky, you are going to upset some people and many others will not understand you because you are living a life they think is not normal. But then why would anyone just want to be “normal”. I think being normal is a horrible life. A life controlled by other people’s feelings and emotions.
No, if you really want to take your productivity to the next level, then get clear about what is important to you. Be focused on what you want out of your life and stop trying to fit into a blueprint designed by others.
I will leave you with the inspiring words from Apple’s Think Different campaign from the early 2000s:
“Here’s to the crazy ones, the misfits, the rebels, the troublemakers, the round pegs in the square holes… the ones who see things differently — they’re not fond of rules… You can quote them, disagree with them, glorify or vilify them, but the only thing you can’t do is ignore them because they change things… they push the human race forward, and while some may see them as the crazy ones, we see genius, because the ones who are crazy enough to think that they can change the world, are the ones who do.”
Thank you Adam for your wonderful question and thank you for listening. It just remains for me now to wish you all a very very productive week.
Monday Apr 26, 2021
How To Get Your Work Done Stress Free
Monday Apr 26, 2021
Monday Apr 26, 2021
This week, we are digging deeper into the benefits of creating workflows and processes to ensure your most important work gets done on time every time.
You can subscribe to this podcast on:
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Links:
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Download the FREE Areas of Focus Workbook
More about the Time Sector System
The FREE Beginners Guide To Building Your Own COD System
Carl Pullein Coaching Programmes
The Working With… Podcast Previous episodes page
Episode 179
Hello and welcome to episode 179 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
Becoming better organised and more productive is a process. It’s not going to happen overnight and there is a lot of trial and error.
The first step is to get a system in place: one that ensures nothing is being missed and all your new tasks, events and ideas are being collected. In many ways, it is a bit like learning to walk then run. As a child, our first steps are slow, hesitant and there is a lot going on in the brain telling us to put one foot in front of the other while shifting our body weight from one side to the next.
Over time, this ‘process’ of walking becomes fixed in our brain and we no longer need to consciously think about doing it. We stand up. We walk. The only thought we have is I want a glass of water from the kitchen. We don’t need to plan out each step.
Well, the same applies to becoming better organised and more productive. Our first steps are hesitant. We have to think consciously about what we are doing and that can seem very counterintuitive if our designed goal is to have to think less so we can do more.
In this episode, I am answering a question around that process and development and hopefully what I say will give you some encouragement if you are finding the whole process of becoming more productive cumbersome and time-consuming.
While on this subject of building an unconscious process, just a little reminder that if you haven’t already got yourself the free areas of focus workbook, I highly recommend you do so.
This workbook was created to help you create that automation in your life by building in the things that are important to you so you have a lot less thinking to do on a week to week, month to month basis. Once you know what is important to you and what you need to do to maintain these daily, weekly or monthly actions, you will find yourself feeling a lot more in balance with your life as a whole.
The link to download the workbook is in the show notes.
Okay, it’s time for me now to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Jason. Jason asks: Hi Carl, I’ve followed your COD and Time Sector systems and I love them. The problem I am having is it feels like a lot of effort just to keep everything up to date. I feel like I am spending too much time just writing things into Todoist and my calendar and not really doing my work. I enjoy it, but I know I need to spend more time doing work and not managing my work. How do you get your work done more efficiently?
Hi Jason, thank you for your question.
You didn’t say in your email how long you have been doing COD and the Time Sector System, so I will assume you are relatively new to these systems.
So, as I mentioned in the introduction, when we change our way of doing things—particularly if we have been doing something in a certain way for a very long time the new system can feel like it is taking a lot longer to do our work done.
Part of the reason for this is we have to consciously think about each step, whereas our previous system was just automatic. Even if you felt you did not have a system before, whatever you were doing to get your work done, you did it automatically. An urgent email came in, you panicked, and replied immediately leaving the original email in your inbox. That might not be a very effective way of managing email, but it worked, you replied and you got the job done—in the short term.
If you change the way you manage your email and instead of panicking when an urgent email comes in you consciously move it to an action this day folder, you a) have to think about it, and b) you have to consciously resist the temptation to panic and reply immediately.
Remember, nobody treats email as a form of urgent communication today. Your neighbour wouldn’t email you to tell you your car was being stolen, would they?
So, sure this new way of doing things will feel like it is taking more time…at first. Once, it becomes habitual not to panic when an urgent email comes in and you have confidence in the way you are doing things, it will feel a lot more effective and efficient.
As I have mentioned before in this podcast, the first habit you must develop is to collect. Most people only do this when they consciously think about it so they may collect around sixty per cent, the other forty per cent of stuff coming their way is still kept in their heads. Hopefully, by now you know this is not a great strategy.
Once you automatically collect everything into your trusted place—a task manager, notes app or notebook—you can move on to the next habit to develop. That is the organising. Where are you going to put all this stuff you have collected? And of course, that depends on how you have your system set up.
But beyond that, how do you make sure everything is working automatically?
Well here comes the advanced level—the part that goes beyond the basic structure.
Firstly you must know what your core work is—the work that pays your bills and earns your income. That work must be scheduled on your calendar and the micro-tasks involved in your tasks manager. Doing this work, whether it is calling ten prospects per day, writing 1,000 words of your next article, designing the images for the next marketing campaign or reaching out to five potential speakers for your next conference must have time allocated to it every day.
To give you an example of this. Let’s say you get a lot of important email and Teams messages each day and you calculate you need around ninety minutes each day just to stay on top of that, then wishing those emails and messages would go away or somehow you will miraculously find that time is not a great strategy. Getting realistic about how much time you need each day and allocating that time on your calendar for communications will ensure you have enough time every day and knowing you have time will take a lot of stress out of your day.
This, by the way, applies also to your core work. This is why it is essential to define what that work is. Artists create art, designers design, salespeople sell and teachers teach. There’s the clue to your core work. It’s the art you create, the designs you design and the sales you make. You must make time for doing that core work every day and that means you get it on your calendar.
Once you have a consistent schedule of work, that’s when things start to work smoother. That’s when you only need to make decisions about new stuff coming in and how that new, extra work will fit “around” your core work. And, that’s an important point there—this new, additional work must fit “around” your core work, not replace it.
Always keep at the front of your mind that your core work is what puts food on your table and keeps a roof over your head—a lot of this new additional work is work that will not directly affect your core work.
This only starts to happen when you are consistent with your work.
Let me give you an example of this in play. I grew up on a farm and I still have an interest in farming methods. When I was very very young, my father had a dairy farm. Now the cows had to be milked at 6 AM, so my father and his brother would get up, get the cows into the milking parlour and start the milking at 6 AM. That happened every day, seven days of the week.
Between 6 AM and 9 AM, it was milking time. Once the milking was finished, the cows were let out into the fields for the day and the rest of the day was spent ensuring the milk that was collected was prepared ready for the milk wagon (as we called it) to collect it.
There were never any meetings with National Milk Board representatives or machinery salespeople between 6 AM and 9 AM, no impromptu gossip time or checking that morning’s mail. It was getting on with the work, Collecting that milk was my father’s core work. It’s what ultimately allowed him to put food on the family table and keep a roof over our heads.
Time for meeting with Milk Board officials, salespeople and reading that day’s mail and news, was done once the milking was done.
That’s how you make your system work for you. Establish what is your core work. What work must you do every single day? Make those tasks recurring and get them fixed on your calendar.
This is how successful productive people become successful at what they do. They first identify their core work and the tasks that make sure that core work gets done. Things like prospecting for new customers, doing the design work and seeing patients and fix that before allowing other, non-core work into their workday.
Warren Buffett identified reading the financial news for several hours a day as how he would stay on top of the latest stock market and business trends. Guess what he does every day?
Your system starts to work when these core work tasks become just something you do. When all the people you regularly interact with know that you will be unavailable at certain times in the day—including your customers and bosses—because you are doing important work.
But to get there takes time. All new ways of doing things take time. I remember learning to play golf. Just to learn how to swing a golf club properly took several one-hour lessons with a golf pro. I didn’t just walk onto a golf course and hit the perfect tee shot. It just many hours to automate the swing.
And that’s what’s happening here, Jason. You’re learning to swing. It will take time, but through consistent practice, the results will be a much more effective way of managing your work, a lot better structure to your days and a lot more of the important work getting done and being delivered on time.
Once you have identified your core work, those tasks will become recurring tasks, so you are not having to write them out every day. You write them out and they repeat when they need to repeat.
The only tasks you will need to write out are the new tasks coming in and again you will soon get faster at doing it. You quickly learn the best way to write your tasks so they are meaningful and clear about what needs to be done.
So be patient. Stay consistent, you will soon get faster and many of the things you are thinking about when you write out your tasks, will soon just become automatic.
Thank you, Jason, for your question and thank you to you all for listening.
It just remains for me now to wish you all a very very productive week.
Monday Apr 19, 2021
Why Your Planning Doesn't Work (And The Myth About Waiting For Tasks)
Monday Apr 19, 2021
Monday Apr 19, 2021
Podcast 178
This week, what can you do when your plan for the week is destroyed and your waiting for list get out of control.
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Episode 178
Hello and welcome to episode 178 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
So, you’re finally doing your weekly planning session, you have your focused work times blocked on your calendar and you are confident you will be able to get all your important work done that week.
Then, one email from your boss late Monday afternoon throws everything out. You have to ditch the plan and all the things you have been waiting for are required right now.
How do you manage that? Well, hopefully, in this episode I will give you some strategies to help you stay in control.
Now before I do that…
Don’t forget, you can save yourself over $200 when you buy The Ultimate Productivity course bundle. This bundle gives you six courses for just $175 including the Time Sector System, Your Digital Life 3.0 and Time and Life Mastery.
With this bundle you get everything you need to build your personalised productivity system at your own pace. And that is important. It takes time to piece together a system that works seamlessly for you and that’s what this bundle of courses will enable you to do.
Taking one course each weekend over the next six weeks will give you the knowledge, the know-how and the tools to put together a system that will stick.
So, if you want to finally nail down your time management, goal planning and productivity so you have every part of your life in balance, start today and get yourself the Ultimate Productivity bundle.
Full details and more information are in the show notes.
Okay, it’s time for me to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Melissa. Melissa asks: Hi Carl, This year I have done really well on doing a weekly review every Saturday morning and I get my week planned and organised. But, I find most weeks, by the time I get to Wednesday, I am far behind on my plan because I get given other work from my boss, I am waiting for my colleagues to get back to me with important information and my customers are always contacting me asking for help. How do you stay with your plan when so many things keep forcing you to change everything?
Hi Melissa, great question and I am sure a lot of people find themselves in the same situation as you do. I know it happens to me more often than I like.
So, firstly, it’s fantastic to hear you are consistently doing the weekly planning session. That’s important because it keeps you on top of your bigger picture direction and helps to avoid missing anything important. A lot of the reasons why people find themselves overwhelmed and directionless is because they don’t spend any time stepping away and reviewing where they are with their projects and goals.
If you don’t know where you are, how will you ever know what you need to do next to get the project or goal completed?
And let’s be honest here, a weekly planning session takes no more than thirty minutes if you are doing it consistently every week. If you are not doing it consistently, then, sure, it’s going to take you a lot longer because you will inevitably have a lot more to review.
Now, no matter how well you plan the week, unless you are hidden away in a log cabin high up in the mountains with no connection to the outside world, things are going to change your plan. When your plan for the week comes face to face with the week, sparks are going to fly. It’s as Mike Tyson put it:
“Everyone has a plan until they get punched in the mouth”
However, understanding that things are going to change—you just don’t know what is going to change—is a great place to start.
The key here is to build in flexibility. It’s no good trying to meticulously plan out your week based on what your next week calendar looks like on Saturday morning with time blocks for every hour of the day. That will never work. There are too many variables.
Instead, establish what your important work for the week is. What are your “must dos”? These are your non-negotiable tasks—if you like, they are your red-lines. No matter what, these tasks, meetings and appointments must take place.
It is these that go on your calendar—after all, you have decided they are your non-negotiable tasks.
Your non-negotiable tasks are not just about your work either. Your family and friendships, time for exercise, rest and personal development should form part of your non-negotiable plans for the week.
For instance, if making time to have dinner with your family every day is part of your areas of focus, then you make sure that happens and never schedule work related calls at those times. It’s the same with your exercise time. We all know by now you need to move. You body was not designed to spend all day sat down. You need movement. So, make sure that some form of exercise each day is scheduled. That could be a twenty minute walk after lunch and a thirty minute walk after dinner. Exercise is a personal choice. You do not have to go to a gym. Just make sure you have time for movement every day.
Now, hopefully, once you have your non-negotiable, must do tasks in your task manager and the required time to complete these are blocked out on your calendar there should be enough blank space for you to manage any emergencies that will inevitably come your way.
Now, here’s a tip. Start the week as if you expect the week to turn crazy.
What I mean here is front load your week with your most important work. If a crisis or an emergency is going to happen, you want to know that you have already completed your most important work for the week—or at the very least started doing the work.
There’s no way any of us can predict when things will go wrong. The only thing we can predict is that at sometime in the week something is going to happen that will require us to find some unplanned for time.
Knowing this, if you can, block out Monday for your most important work.
In my experience, Monday’s are the least likely days for sudden emergencies to happen. Most people spend Monday catching up with what they need to do that week, gossiping about what they did last weekend and telling anyone who will listen how much they hate Mondays.
Take advantage of this. Make Monday mornings your deepest focus work time.
Getting your most important work done early in the week, means you have the time and space to deal with all those unexpected requests, crises and emergencies later in the week, safe in the knowledge your most important tasks for the week have already been done.
I actually, block both Monday and Tuesday morning for my most important work. Monday is the day I try to get all my writing for the week done, and Tuesday is when I plan out the content I need to create later in the week—it’s the content planning time that takes up a lot of my time when creating content. So, I want that done early in the week so no matter what happens later, the hardest part of the creation process is done.
The rest of your week needs to be kept as flexible as you can make it. If you can, try to make Wednesday or Thursday your flexible day. By that I mean keep your work time blocks to a minimum.
Knowing you have space on a Wednesday or Thursday to deal with any unknowns that come up earlier in the week, takes the pressure off from worrying about finding time to work on whatever needs working on. It also means you have the space to catch up with anything that has fallen behind.
It also helps to review your plan for the week on Wednesday too. This acts as a method to refocus you on what your objectives for the week are. It also means you can reschedule less critical work if necessary.
Last week, for instance, I had a few unexpected emergencies come up with a seminar I was doing for a company on Thursday. This meant, Tuesday was spend dealing with tech issues to make sure I could connect to the company’s Microsoft Teams system—I understand security is important, but perhaps IT departments need to understand that no company is an island. Employees do need work with people outside the organisation from time to time—anyway just a thought.
These issues thew me out of my plans for the week. However, I always have Wednesday morning free so I can catch up if necessary and that is exactly what I did. By Wednesday afternoon I was back on track and I made the necessary adjustments to my planned tasks for the week.
Now what about all those waiting for tasks? Here’s the thing about waiting for lists. What is the outcome here? I’m pretty sure the outcome you wanted when you requested whatever you requested was not to sit and wait for something to happen. That objective would be bizarre. No, the outcome you wanted was to receive whatever you requested.
So, anything in a waiting for list is an uncompleted task. You have not got what you requested, therefore the task is not complete. Moving a task to a waiting for list after you sent the request is just shuffling tasks from one list to another. It’s not completing the task. The task is only complete once you receive the information you wanted.
So, if you want to complete that task, you need to do whatever it takes to get the information you are waiting for. Whether that means you pick up the phone and scream and shout at the person not supplying you with the information or you send a polite, but firm email. Remember the objective is to get the information, not necessarily to build friendships or popularity.
You want to reduce your waiting for list? Get tough, get nasty and do whatever it takes to complete the task. And yes, that means you need to get tough and nasty with your bosses if it is they who are not giving you the information.
Look, when it comes to your annual evaluation and the person doing the evaluation gives you a poor score because you are not completing your targets and KPIs, it will sound pretty pathetic if you try to justify yourself by blaming others for not sending you the information you needed to complete your KPIs. So stop seeing waiting for tasks as somehow being different from the original task. If the original task has not been completed then it’s not complete and you just have to reschedule whatever it is to another day when you do have the information in order to complete the task.
Focus on the right outcome and do whatever you need to do to clear you waiting for lists. There should be almost nothing in there.
Hopefully, that helps you, Melissa. Try to front load your week where possible and keep the mid-week as flexible as possible for dealing with the emergencies and crises and review your plan too.
There’s nothing wrong is rescheduling tasks. We all have to do that a lot more than we would care to admit. But life will always throw you off track, that’s just life. Ships are constantly battling winds and seas pulling them in different directions. But as long as you know where you are going you will always find the right port. That’s the same in life. There are constant pulls and distractions trying to pull you away from your planned course.
Just make sure you have a little time each week to review your plan, and readjust where necessary.
Thank you, Melissa for your question and thank you to you for listening. It just remains for me know to wish you all a very very productive week.
Monday Apr 12, 2021
How To Prioritise So You Consistently Work On What's Important
Monday Apr 12, 2021
Monday Apr 12, 2021
Podcast 177
This week, I’m answering a question on how to prioritise your work and avoid getting caught up in the trivial, low importance tasks
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Episode 177
Hello and welcome to episode 177 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
Before we get started, just a quick apology to those of you who were listening to this podcast on Spotify. Last February I upgraded the quality of this podcast and Spotify stopped updating the episodes. It turns out Spotify will only accept the lower quality versions of podcasts which are MP3 files. I was using M4A files as part of the upgrade,
However, I will reinstate the MP3 versions so Spotify will begin accepting this podcast once more.
Okay, on with the show.
This week, it’s all about prioritising and knowing what to prioritise and what to ignore—yes, I said that right, “what to ignore”.
You see, the problem is there are far more tasks to do each day and week than time available and we are not machines. We are apt to feel tired, lethargic and distracted at times and for most of us, these times are unpredictable.
So while we may think we are managing time, we are really better off managing our energy levels. Understanding that concept can really help us to prioritise our days better.
So, before we get to the question, just a little reminder that I have a new bundle of courses available that will give you four of my best courses PLUS two bonus courses, which will give you a time management system that will take the stress out of everything you have to do, and give you the tools and know-how to bring in your goals and dreams.
The Ultimate Productivity Bundle is priced at an amazing $175.00 which saves you 55% off the price of buying all four courses individually.
If you want the complete package with lifetime access, then this is the bundle for you. You save yourself $110 and you get everything you need to build an amazingly productive and fulfilling life.
Okay, it’s time for me now to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Paul. Paul asks: Hi Carl, I have a lot of tasks coming at me every day and I struggle to know which ones to do. Most of them really are not that important, but I always feel I have to do them when I probably don’t. Do you know of any strategies I can use to better prioritise my work so I am working on the important things more often?
Hi Paul, thank you for sending in your question.
I am sure this is a common issue for many people. There is so much being pushed on us, that it can be very hard to know what to work on.
The most important part of prioritising though is planning. You see, if you are not planning then everything will seem important because you have not taken the time to look at what’s on your plate without the day to day rumble of emails, tasks and messages. It’s like you need to get off the road for a moment, climb the hill and look at your landscape and see where you are going. Without that bigger view, you will likely be travelling down roads that will take you nowhere near where you want to go.
So, strategy one is to plan the week. Now, this does not mean spending an hour or two going through all your projects as some productivity systems recommend. You know what projects need your attention—or at least if you are paying attention to what going on in your life you should do.
At the very least you need to know what projects are due this quarter. This bigger picture view will give you the knowledge of where you should be spending most of your attention next week. It also means that any project not due in the next three months can be ignored for now. You do not need to be wasting valuable time going through those projects. They are not due yet and you need to put your focus on projects that are due in the immediate future.
To use the car analogy again, you would not be worrying about what to have for dinner at lunchtime when your car is low on fuel. Your priority needs to be getting fuel in your car, not dinner tonight. Find the petrol station, and worry about dinner once you are refuelled.
So, spend twenty or thirty minutes at the end of the week and go through your projects for this month and next. Clear out your inboxes and get your email cleared. Review your calendar for appointments and deadlines next week and plan out when you will do your most important tasks.
Now, a quick warning here, when you do your first weekly planning session it will take you longer than thirty minutes. You’re going to be fumbling around trying to find things and thinking more about the process. Don’t give up. After a few weeks, it will become much more natural and you will think less about the process and will get faster.
Again, with the car analogy, when you first learn to drive a car, it takes you a little longer to get the car started because you have to think about the process. But after a little, while you no longer need to think, you just jump in, push start and off you go. It’s the same with weekly planning.
The next strategy I would suggest is to think in terms of outcomes not tasks. Most people focus far too much on the tasks that need to occur to complete a project, yet quite often a lot of those tasks do not need to be done. Outcome thinking is far better than process thinking and always focuses you on the right priorities.
Imagine you need a copy of a report to complete your project. So you email the person who has the report you need, but they haven’t replied for two or three days. Now ask yourself—what’s the outcome you want? Well, it isn’t to send an email, is it? No, it’s to get a copy of the report. So if you really want the report and your email was not responded to, what do you do? Call them? Drive to their office and get the report? There are far better ways to get the report faster than telling yourself—well, I sent an email. Sending the email was not your outcome. Getting the report was.
So, focus on the outcome you desire. That way you will always be able to ask better questions such as: how do I get a copy of that report this afternoon?
You also end up prioritising your action steps. Instead of just going through the motions, you taking what Would describe as direct action to achieve the result you want.
This all links back to knowing what your priority projects are. If you know what your most important projects are and you know the desired outcome, then you will know what to do, rather than getting caught up in tasks that you know will not take you closer to achieving that outcome.
You can ask simple questions such as “will doing this task take me closer to accomplishing my outcomes?” If your answer is “no” then consider what will happen if you don’t do the task. Will there be any consequences?
What do I mean by this? Well, if you get a message from your boss asking you for some details, what would the consequences be if you did not drop everything you are doing right now to answer a question you know your boss could easily find out if she opened up her laptop and looking for the answer? Likely very little.
Of course, these are your calls. When I was working in an office my priority was my clients, Not my colleagues or boss and I never got fired. I still got my bonuses each year and I increased my performance time and again because I prioritised the right thing—my clients, not impressing my boss.
Now another strategy is to be her-aware of what your areas of focus are. I’m surprised how few people know what is important to them. If you were looking at an Eisenhower Matrix, these would be your Quadrant 2 areas. The important but not urgent things.
So, things like your health, your finances, your relationships etc.
Why do people like Tim Cook, Satya Nadella and Dwayne The Rock Johnson wake up early to do their exercise? Because they know these areas are important. They know if they neglect this important area of focus their immense abilities would soon decline. And it’s the same for you. If you are not prioritising your health, and your relationships you will soon find yourself drowning in overwhelm and stress. You need to make sure your areas of focus are in balance and you are not neglecting them.
If you haven’t already done so, I urge you to download my free areas of focus workbook. In there you will find a step by step guide to establishing your own areas of focus so you can build a set of daily routines that keep these front and centre of your life. These are where your daily priorities need to be.
Once you have these three strategies in check, you will find knowing what to work on will become almost second nature. You will automatically know what something is and whether it deserves any of your time and attention.
However, there is one more area you do need to know and understand before you can go confidently into the day knowing you are working on the right things and that is your core work. What is your core work? What are you actually paid to do?
Now I’m pretty sure you are not paid to reply to email and Slack messages all day. You were employed to do something fundamentally more important than that. So what is it?
If you are in sales, you are employed to maximise your sales, not to be completing sales reports and other associated admin. Likewise, if you are a doctor, your job is to treat patients, not fill out patient forms. Always remember your core work.
I remember back in the day when I was in sales, the worst salespeople—the people who were always at the bottom of the sales league were the best at doing sales admin. Funny that. The best salespeople were hated by the admin department because their sales documentation were terrible. But the company didn’t care. They got results in the work they were employed to do—selling.
So what are you paid to do? That is where your priorities must be every day. If you are a sales manager, then your role is to serve your sales team is such a way that they maximise their sales. It is not to be constantly bothering them for updated sales reports. How does that improve your overall sales?
So there you go, Paul. I hope that has given you some food for thought and give you some ways that will help you prioritise your day more effectively.
Thank you for the question, Paul and thank you to you too for listening. It just remains for me now to wish you all a very very productive week.
Monday Mar 29, 2021
How To Manage Your Daily To-do List
Monday Mar 29, 2021
Monday Mar 29, 2021
Podcast 176
How overwhelming is your to-do list? Do you find yourself not wanting to look at the list of things you have to do each day? It seems you’re not the only one.
You can subscribe to this podcast on:
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Episode 176
Hello and welcome to episode 176 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
So, you have a system in place. Your areas of focus and routines are filtering into your daily list and your calendar is supporting you by managing your available time each day. That’s great. But now, you find your daily list looks horrendous. It’s huge and leaves you feeling uninspired each day. What can you do about it? Well, that’s what I will be answering this week.
Now, before I get to the answer, just a quick heads up, if you don’t know already last week, saw the launch of my 2021 edition of my Email Mastery course. Now the course is in glorious HD, it’s updated for the way we are managing emails today and I’ve added a few new lessons on processing your emails—a feature requested from the previous version.
So, if you use Gmail, Outlook or Apple Mail, this course is a must for you. This course will take the stress out of managing your mail and bring calm and focus to an area of work and life we cannot ignore.
Links to the course are in the show notes.
Okay, it’s time for me now to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Anna. Anna asks: Hi Carl, I took your Time Sector course and really enjoyed it. I have set everything up but now I find I have so many tasks in my today view I just don’t want to go and look at it. Is this normal or am I doing something wrong?
Hi Anna, thank you for your question.
Now there are a couple of reasons why your daily list is looking overwhelming and fortunately, there are ways you can manage that.
However, the first thing we do need to look at is how you are writing your tasks. There are two schools of thought here. One says you should break down your tasks into small bite-sized chunks and the other says to do the opposite. Personally, I like a hybrid of the two.
Let me give you an example. Imagine you have had a headache for a few days and you feel it’s time to see a doctor. With the first school of thought, you would write the following tasks:
Get telephone number of doctor
Call doctor and make appointment
In the second school of thought, you would just create a single task called make appointment to see the doctor.
Now, I know this is a very simple example, but it shows you what can quickly happen if you break down your tasks into smaller tasks. You end up with double the number of tasks.
Personally, I don’t think there is a right or wrong way. The best way is the way that works for you.,
But, if you want a list each day that is less overwhelming I would suggest you ere on the side of writing macro-tasks rather than micro-tasks.
For me, I prefer writing macro-tasks. My task list contains tasks such as write blog post, do expenses, clean the office, plan YouTube videos. I could break these down into write the first draft of blog post, clean the carpets in the office or prepare YouTube video plan, but I don’t need such detail. I see the task: write this weeks blog post and I know exactly what needs to happen next. When I go into the office, I can see immediately what needs cleaning, I don’t need to break it down into the different parts.
Now the other reason you may have an overwhelming daily to-do list is that you are just trying to squeeze in more than you can do. This is very common. It’s a human condition to believe we are capable of doing far more than we really are. It’s the same as our inability to estimate how long it will take to do something. We think responding to an email will take around two minutes but often it takes five or ten minutes. We are terrible at estimating how long things will take.
This is one of the reasons I developed the 2+8 Prioritisation method. This is where you select ten important tasks for the day and make these the tasks you will focus on for the day. Two of these tasks are your must-do objectives and the remaining eight are your should do tasks. By limiting yourself to ten meaningful tasks per day, you force yourself to be realistic about what you can do each day.
Now, these ten tasks do not include your daily routine tasks—these just need doing anyway, but those are not all that important and so if you were unable to do a few of them one day it would not be problem. You can always catch up with them the next day. This is why in the Time Sector system I recommend you set up your routines to recur when they need to recur. You can always reschedule these if you find yourself running out of time.
The other benefit of using the 2+8 Prioritisation Method is it forces you to prioritise your tasks. You can’t do everything all at once, so you need to make decisions about when you will do them based on their deadlines, importance and your schedule.
In today’s world with so many tantalising distractions, we need a mechanism that restricts the flow of things we want to do. Like most people, I want to do a lot each day, but I have to be realistic about what I am capable of doing. I want to spend some time with my family, I want time to exercise, read, relax and get enough sleep. If I filled my to-do list with all the things I would like to do, I would not have any time for those important personal things I want to do and would quickly find I have no time to sleep or eat. That’s why I use the 2+8 Prioritisation Method. It acts as a way to restrict the amount of things I do each day leaving me feeling refreshed and safe in the knowledge that I have completed the most important things each day.
Now there is one more area that needs attention if you want a more manageable and less overwhelming to-do list and that is make sure you are doing the daily and weekly planning sessions. Time and time again, when people reach out to me for help, the problems they are facing are caused simply because they are not doing any kind of planning.
You see if you are not planning the week, your daily planning is going to take a lot longer. If you plan the week, your daily planning will only take around ten to fifteen minutes a day and we can all find ten to fifteen minutes a day. If not you have much bigger problems in your life than simply time management.
The weekly planning session is all about scheduling your most important tasks throughout the week and finding a balance to each day. If you see you have back to back Zoom meetings on Wednesday, you can avoid scheduling bigger tasks on that day and spread your tasks out on other days. You might see you have a meeting-free day on Thursday, so you schedule more of your important tasks for Thursday. This way not only do you find balance in your week, but you also prepare yourself mentally for the day.
The daily planning session is essentially a check to make sure your plan is holding up. You will find important tasks have been collected during the week and you need to find time to add those to your list and so things may need to be moved around. That’s life. You will never be able to create a perfect plan, but having a plan does give you the peace of mind knowing that you have time to get all your important tasks done for the week. Sure, you may have to renegotiate some of these, but that’s fine. It means you are engaged with your world and moving with the flow of the week.
One final area you may want to consider is how you are using tags, labels or contexts in your task manager. If you use a task manager such as Todoist, you can add labels to your tasks. This means you can filter out tasks. So, for example, if you have a label called “communications” you can add that label to any task that requires you to communicate—email, phone call or Slack messages. Then, when you decide it’s time to deal with your Communcations for the day, you just bring up that label for the day and all you see are tasks related to communicating. Really the only tasks you need to see at that moment.
That is a leaf directly out of the Getting Things Done book, and if you are a GTDer, then that is a modern take on using contexts. We’ve come a long way since 2001 when GTD was written. We don’t have to be in the office sat in front of our work computer to reply to email today, we can reply to email anywhere from our phones. But if you want to reduce the lists you are looking at you can create contexts based on the type of work you are doing.
So there you go, Anna. Thank you for your wonderful question. I hope that has helped and will give you a few ways you can reduce your daily list to a more manageable number.
Thank you to you too for listening. Next week, this podcast will be taking a little break, but I will be back with another episode answering your questions. So, if you do have a question you feel I can answer, then you can email me; carl@carlpullein.com and I will be very happy to answer your question.
It just remains for me now to wish you all a very very productive week.
Monday Mar 22, 2021
How To Work With A Security Conscious Company
Monday Mar 22, 2021
Monday Mar 22, 2021
How do you manage a situation where your company uses a particular set of tools that cannot be accessed outside of the office? That’s the question I am answering this week.
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Episode 175
Hello and welcome to episode 175 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
A common question I am asked is how to manage a situation where the tools you prefer using are different from the tools your company uses. Another variation on this is where your company does not allow you to access the company tools outside of your company or your company’s devices. It’s a dilemma I know many face.
So, that is what I will be answering today.
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Okay, it’s time for me now to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Stian and Steve. The question is: Do you have any tips and tricks for managing tasks and calendars when you have to use the software your company tells you to use and that cannot be used on personal devices. This makes managing to-dos and calendars very difficult as there are at least two of each.
Thank you, Stian and Steven for your questions. Hopefully, we’ve summarised your questions accurately.
This question is about being in a situation where your company has very high standards of security on company materials, software and devices, and this is understandable given news like the recent hack on Microsoft Exchange servers.
Now before we start, the first thing I would not advise is to fight the system. The tools and devices a company uses are chosen for a specific reason. A lot of research has generally gone into this by IT departments and while there often is some bias towards the IT department’s favoured operating systems, on the whole, they get it right.
If your company uses Microsoft’s suite of tools, then those are the tools you will need to use. Sure, that can be frustrating if you prefer third-party tools, but that is the way things are and unless you can demonstrate to your IT department that your solution is better than the existing arrangement, you are going to be fighting a losing battle.
So, instead of fighting the system, take a step back and look at what tools you are permitted to use.
Think of it like the scene in the film Apollo 13 where the engineers have to build a CO2 filter using only the materials on board the Lunar Module. Essentially fitting a square peg into a round hole.
I have always said the tools you use to work your system are less important than the system itself. A great system should work with a pen and notebook. If the system you are using to manage your work cannot work with pen and paper, then your system is too complex and the problem is there, not with your tools.
All you really need is a place to collect your inputs—your tasks, project notes and other important information. A way to organise those inputs so that what needs doing comes up when you need to see it and you need to be getting on with your work.
For collecting, organising and doing you do not need anything elaborate.
Now, if your company insists you use their Microsoft suite of tools you have an amazing set of tools that are getting better and better. It might be nice to be able to choose a task manager such as Todoist, Things 3 or OmniFocus, but those options are not on the table here. The only option you have is Microsoft ToDo or Planner.
Now, I am old enough to remember a time when to read and respond to my company’s email I had to be in the office at my work station. I could not access my company’s calendar or email system outside of office hours and that was fantastic! It gave me a natural barrier between work time and personal time.
Today, most people no longer have that luxury now they have access to their email and calendars 24/7 and that means work emails arriving at 11 pm on a Saturday night—because there’s always someone who thinks sending emails at 11 pm on a Saturday night is a good idea.
If you have read the original Getting Things Done book, published in 2001, that was written at a time when most people had to be in their office to be able to see what their projects were and the tasks they had to do. You could not do that from home on a Sunday evening. To do a weekly review, the book advised you to do it on a Friday afternoon before going home. That made sense. All your work-related projects and tasks were there. It was also a nice way to finish the week.
So, if you do have to use your company’s software, take a step back and review what tools you have. Apply the Apollo 13 mindset. For most people that would be a Microsoft Outlook account that gives you email and a calendar. You will also likely have access to OneNote for note-taking—which is one of the best note-taking apps out there today anyway, and Outlook Mail is excellent—even on a Mac now.
Think about it. Many salespeople are given a company car that enables them to visit clients and prospective clients. Most company car drivers do not have much choice about which car they can have. It’s usually a medium-range Ford, Hyundai or Toyota. I’m pretty sure if we could choose any company car we’d all be choosing Porsches, Range Rovers or Bentleys. That’s not the way the world works… Sadly.
The same goes for the tools our companies use. IT would be a nightmare for companies if every employee used different tools to get their work done. We saw this being played out a year ago when there were concerns about the security of Zoom. In the end, IT departments standardised which video conferencing tools employees were allowed to use. Some went with Zoom after they beefed up their security. Others went with Microsoft Teams.
So, if we can’t change the tools we have to use at work, what can we do to mitigate this? The first thing I would do is to find out all the various inboxes I have where work is coming in. There will be your email inbox, possibly your Slack or Microsoft Teams inbox, plus maybe a SaleForce inbox. Knowing where your work is coming from is the number one priority.
Next, create a start of day checklist that includes checking all these inboxes and task lists for new work coming in. Then copy and paste your tasks for the day into one list. Now that might be a third party task manager if you are allowed to do that, or just a simple list in your company approved notes app. This list will form part of your daily task list. All you need is a simple list of tasks you need to complete that day.
Another thing worth investigating is whether you can subscribe to your work calendar. I don’t usually advise people to put their personal events on their work calendar—who knows who has access to that. But you may find it is possible to subscribe to your work calendar and have that coming into your preferred calendar of choice be that a Google or Apple calendar.
In my experience, having two different calendar apps causes conflicts with your time. You will likely double book yourself one day. If you can’t subscribe to your work calendar, then try it the other way round and subscribe to your personal calendar—just make sure nobody else can see it.
The reality is there are no magic bullets that will miraculously allow your work and personal systems to converge. When you find yourself in a situation where your company essentially locks down their information, the only way you will find a solution is within your work permitted tools.
Should you run two systems? Well, it’s not impossible but it’s not ideal either. But maybe that is the only solution you have.
However, no matter how security sensitive your company is, they are not going to stop you from writing down things like “call Charles Grey about the proposal” or “work on Project X presentation” into a third party application. No nefarious corporate spy is likely to figure out what those simple tasks mean. You can use your phone to collect these tasks into your preferred app.
But that said, the simplest way to manage this is to just use the company-approved apps. You may not likely them, but if they show you a list of tasks you need to complete each day and you have a notes app where you can keep your notes and project support materials for your projects then you have a system. Maybe a system not using your preferred tools, but at least you have a system.
SO, the best advice I can give you if you are in a situation where your company is running multiple tools is to not fight your IT department. By all means, reach out to them to see if you can use your own apps, but you get a firm no, then look at what is available and set up your system within those tools.
Make it a routine start of day task to collect all your work tasks from the various inputs your company has into one consolidated list and work from that list each day.
One final tip I may suggest that has worked for some people in the past is to use a task manager that will email you a list of your tasks each morning. Todoist does this, for example, and you can set it so it emails you at 5 am in the morning. Then when you get to work, all you need do is print off that list, and use it as not only your task list for the day but also as a collection system. You can write down new tasks onto that paper and when you get home at the end of the enter the new tasks and check off the tasks you did. You can do that as part of your daily planning session.
I hope that has answered your question, Stian and Steve, Thank you for the question.
It just remains for me now to wish you all a very very productive week.