Episodes

Monday Oct 08, 2018
Monday Oct 08, 2018
In this week’s episode of the Working With Podcast, I answer a question about making decisions.
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own Productivity System
Build Your Own Apple Productivity System
The Working With… Podcast Previous episodes page
Hello and welcome to episode 49 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
This week, I have a wonderful question about the choices we make each day and how to make better choices so we can become better organised and more productive.
But, before we get in to the question I would just like to let you all know that my 2018 edition of Build Your Own Apple Productivity system in now available and is on an early-bird discount of $29.99. This course is for those of you in the Apple ecosystem and who don’t want the expense of subscriptions and purchases of third-party apps or risk the possibility of an app closing down or being bought out. This course takes you through the steps to build your own COD (collect, organise and do) productivity system using just the Apple productivity apps—Reminders, Notes and Calendar. It’s a great course and one that can bullet proof your system and help you to become better organised and more productive.
Okay, onto this week’s question and that means it’s time for me now to hand you over to the mystery podcast live for this week’s question:
This week’s question comes from Karen. Karen asks, I’ve been trying to implement GTD for a few years now, but I always have problems with all the decisions I have to make. Things like where does this task go? What do I do with this note? And is this a project or a single actions task? Do you have any advice on how to make better decisions?
Great question, Karen and a question many people have about getting started with GTD (that’s Getting Things Done, a book by David Allen).
GTD does often feel like one big decision making system and that can become overwhelming at times, particularly in the early days of setting up a GTD system. When you have collected all your stuff into your inbox and start processing it. The basic questions to ask about something in your inbox are “what is it?” and “what do I need to do with it to get it done?”. These questions might seem simple enough, but the “what do I need to with it to get it done?” can often lead to multiple decisions that need to be made. Decisions such as: what do I need to do next? And, where do I put this task? Which project does it belong to? or which folder do I put this note in? All these questions and decisions can lead to decision fatigue and that is not good if you want to be performing at your best every day.
So, what do you do?
Well, the best strategy I have with this is to restrict the decisions I have to make. For example, when I am processing my inbox at the end of the day, all I need to decide is if something is work related or personal. If it is work related then it can only be related to a piece of content I am working on or related to a client or student I am working with.
Now here is where the problem most commonly appears. If you have your productivity set up as a mix of active projects, someday/maybe projects and areas of focus you are essentially giving yourself far too many decisions to make. When you process everything you have collected you are going to be faced with too many questions. Questions such as “is this related to a project?” or “is this related to an area of focus”. Where can I do this task?, Do I need to talk to someone? If so, who? Etc.
A better way to reduce the number of decisions you need to make is to choose to go with a system focused on your areas of focus such as “manager”, family, hobbies and interests. What I have found is when we create organisation structures around our areas of focus it is far easier to make decisions about what something is related to. For example, if I need to do a student evaluation, that obviously comes under my roll as a teacher. If I need to talk to my wife about an upcoming trip, then that task comes under my area of family. It also means I never have to decide whether something is a project or a single action all I have to decide is what roll something is related to.
What I have found in the past is anything could be described as a project in GTD terms. In GTD a project is anything that requires two or more steps to complete. Sounds simple enough, but making an appointment to see the dentist could arguably be described as a project because there is more than one step required. Find a time to go to dentist, find dentist’s number, call dentist and make appointment, go to dentist for appointment. That’s three or four steps. So, that means in strict GTD terms, that’s a project. But in reality, how long would it take to make an appointment to see your dentist? Probably less than two minutes. So just get your phone, call your dentist and make the appointment. Job done. For me, I have a recurring date in my calendar set for every six months to make a dentist appointment. It’s not in my to-do list at all. I see the reminder on my calendar, “make appointment for dental checkup” I pick up my phone and call the dentist and make the appointment.
Decision fatigue is real. We are having to make decisions all the time. This is why often at the end of a day we find it difficult to decide what to eat for dinner. I must admit, I take this to an extreme. I eat the same thing for breakfast, lunch and dinner Sunday to Thursday and allow myself freedom to eat whatever I want on a Friday and Saturday. Not only do I find this is better for my health—I make sure I eat only healthy foods Sunday to Thursday—it also means I have no decisions to make about what to eat. (It helps that I am not a foodie) I also exercise at the same time each day, and I plan out my exercise schedule for the week when I do my weekly review. This means I do not have to make any decisions during the week about when i will exercise and what kind of exercise I will do.
Building routines and buying the same types of groceries is another way to help reduce the decisions you have to make too. I buy the same ground coffee from Starbucks each week (Kenyan) for my morning cup of coffee. I also buy the same English tea from the same company—Yorkshire Tea from the British Corner Shop (an online expats shopping service) I wake up at the same time each day and follow a set routine. Spend the first hour of the day studying Korean. As these are baked in routines, no decision has to be made. They just happen.
The key here is to find ways of reducing the decisions you have to make by building routines around your daily activities. If you follow my advice about doing a daily ten minute planning session at the end of the day, then fix that at a set time each day. For me, I do my Golden Ten between 10:30 and 10:45pm Sunday to Thursday. Again, I keep Friday and Saturday free to be able to go out with my friends and family or to just relax on the sofa and enjoy a good old British drama. Once something has become a routine, you no longer have to make decisions about it.
Creating routines and buying the same type of groceries each week may sound boring, but I have found it makes my life much simpler. I buy my jeans, sweaters and t-shirts from the same companies. This means when I decide I want to buy a new sweater, all I have to do is go to N Peal of London and make a decision on colour and style. If I did not have a favoured sweater supplier, I would have to search around for a company that makes the type of sweater I want, I would then have to decide which size to buy and check they deliver to Korea. To me that’s such a waste of time and decision making. Instead, I use the same company, I know my sizes there and the only decision I need to make really is what style. (I generally like navy blue and grey colours for sweaters)
The trick is to look for things that can be turned in to routines and habits and then turn them in to routines and habits. Once you have that achieved, you no longer need to make decisions about them. I can give you more examples where I use this method. If I go to a coffee shop, I always order a capucchno. If I go on a business trip abroad I always stay in the same hotel brand (Holiday Inn or Holiday Inn Express) I generally fly using the same airline (Korean Air) and all my electronic devices are Apple. This just means when I need to fly somewhere I only have to search one airline site, if I need a new phone or computer I only have to decide which Apple device to buy, and if I need to stay in another city, Holiday Inn is most likely to have a hotel in that city. It’s simple, easy and because I use the same companies like Korean Air and Holiday Inn, I get reward points and receive very good discounts.
All the decisions we have to make on a daily basis is a consequence of the wonderful world we live in today. We have a lot of choices and that is great. But as individuals it is up to us to reduce the decisions we make each day by building set routines and where possible using the same companies that offer the kind of services or products we like and trust. Doing this will help you reduce the decisions you need to make each day and it will prevent you from suffering from decision fatigue. I should point out you don’t have to take this to the extremes Steve Jobs did or Mark Zukerberg does today by wearing the same clothes each day. Although it is a good idea to decide what you will wear the next day the night before. That can really help reduce decision making, you don’t have to wear the same clothes every day… No really!
When I hope that answers your question, Karen and thank you for sending in your question. Don’t forget, it for have a question you would like answering, then please get in touch either by email (carl@carlpullein.com) or via Twitter or Facebook. All the links are in the show notes.
Thank you very much for listening to this episode of the Working With Podcast. It just remains for me now to wish you all a very very productive week.

Friday Oct 05, 2018
Friday Oct 05, 2018
Hello and welcome to episode 48 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own Productivity System
Time And Life Mastery 2018 Edition
The Working With… Podcast Previous episodes page
In this show I have the Founder and CEO of my favourite todo list manager, Amir Salihefendic and in this second part we talked about the one billion completed tasks, motivating stories and the future of Todoist.
Sit back and enjoy the show with my special guest, Amir Salihefendic.

Monday Oct 01, 2018
Monday Oct 01, 2018
Podcast 47
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own Productivity System
Time And Life Mastery 2018 Edition
The Working With… Podcast Previous episodes page
Hello and welcome to episode 47 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
Un this week’s show I have the Founder and CEO of my favourite todo list manager, Todoist. His name? Amir Salihefendic and in this interview we talked about working hours, doing deep work, the future of work and how Doist, the parent company of Todoist, selects it staff.
This is the first part of a two-part podcast. The second part will be out later this week. So sit back and enjoy the show with my special guest, Amir Salihefendic.

Monday Sep 24, 2018
The Working With Podcast | Episode 46 | How To Keep Things Simple
Monday Sep 24, 2018
Monday Sep 24, 2018
Podcast 46
In this week’s episode of the Working With Podcast, I answer a question about keeping your system simple.
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own Productivity System
Time And Life Mastery 2018 Edition
The Working With… Podcast Previous episodes page
Hello and welcome to episode 46 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
This week it’s all about simplicity and simplifying overwhelming and complex productivity systems. This is something that can happen and when it does it becomes a huge drain on your whole productivity.
Before we get into this week’s question, I’d like to say a big thank you to all of you whole got involved in last week’s coupon sale. It was a shame to let all those coupons go without finding a good home. It’s so nice to know that so many of you are determined to become better organised and more productive. So a big thank you and always remember I will be here to give you support whenever you need it.
Okay, on to this week’s question, so that means it’s time for me to hand you over to the mystery podcast voice for this week’s question
This week’s question comes from Darius. Darius asks: I know you write and talk a lot about keeping your system simple, so could you give us some tips on how to do so?
Thank you Darius for your question. Okay, let's start at the beginning. If you are new and are developing your own productivity system remember all you need is COD—that’s Collect, Organise and Do—as the base for your system. That means whatever system you develop it needs to be developed around quick and easy collection, simple organisation and a simple view of what you need to do. Think of that as your base. From there you can start building.
So what do I mean “quick and easy collection”? What I mean is that whenever you have an idea, make a commitment or have an event, you need to be able to collect it into a place you trust quickly and easily. Today, that would probably be on your phone. Our phone is the one device we are likely to be carrying with us everywhere we go so it makes sense for this to be your primary collection tool. Now whether you choose a separate app for your to-dos, notes and appointments or an all in one collection app is up to you. I personally use an app called Drafts that allows me to collect anything in one place and then I can distribute those items to my to-do list, notes app or calendar when I have time to distribute them. What this does is simplify my collection process to just one app. And Drafts is simple—open the app and start typing. I’ve found nothing comes close to the speed and ease for collecting that Drafts gives me.
Collecting could also be a simple pocket notebook you carry with you. Just write down everything you want to collect and organise it later. That’s actually the way I started building my productivity system years ago. Everything was collected into a little notebook and when I got back to my desk I used to tear off the notes I had collected and put them in my physical in-tray. It worked extremely well. But now with cloud-based computing and apps that sync between all my devices, I find collecting on my phone to be the easiest and most efficient way to collect.
Okay, so once you have everything collected, how do you organise all that stuff. That’s where you need to be focused on simplicity. I’ve seen people with hundreds of clients create project folders for each client. Now that can work, but if most of those clients need little to no work doing on them, then they are just cluttering up your projects list. That kind of situation would probably mean you need to use a dedicated CRM system. A to-do list manager is not going to do that job very well. A proper CRM system would manage your clients much better and allow you to monitor marketing and call activities better. Now there are many ways you can organise your projects, notes and events. But what you need to do is find a way that works for you. What I mean by that is when you need to find a note you know exactly where to look, or what search term to use. A simple structure I use is to have an active projects list—which usually has no more than six to ten projects—and an areas of focus list that I organise by my different roles. That could be “Family”, Teacher”, “Online course creator”, “Social Media Manager” etc.
What I find is that pretty much all the tasks I collect each day can be filed into one of those projects or areas of focus.
For my notes, I use a simple folder or notebook structure between work and personal and tag things pretty much in the same way an old-fashioned filing cabinet worked. That is alphabetically. Be careful with this. When you do set up your notes filing system you need to be thinking about how you will retrieve notes when you need them. I find a good way to think about this is watch how you naturally go to find something. For example, if I want to find a quote I saved from Jim Rohn, all I need to do is type “Jim Rohn Quotes” into my notes app and all the quotes I have collected from Jim Rohn will come up in the search. (I have a lot of quotes from Jim Rohn) Or I could be thinking about buying a new sweater and I remember seeing a sweater Daniel Craig wore in Spectre. All I need to do is type in my notes app search field “Spectre sweaters” and I will find the sweaters I am looking for and the company that made it. (N Peal of London for those of you interested—great company)
Now, I know that means I have to do a little extra work when I process my notes, but that little extra effort saves me time in the long run because I know how my brain works and I understand how I search for things. That’s why it is important to know how YOU search for things and not try and copy someone else’s way of searching. They will inevitably think differently from you.
Now the doing part needs to be as simple as possible. If you date everything you are going to end up with huge lists of uncompleted tasks each day. No matter how much you would like to get something done you are just not going to have the time to do twenty or thirty tasks. if everything is dated you are going to do the easy stuff first. It’s just human nature. It takes a lot of discipline to force yourself to do the unpleasant tasks first. A better way is to utilise the Golden Ten daily planning method—spend ten minutes at the end of the day and with your calendar open schedule no more than ten tasks to do the next day. Two of which should be what I call “Objective tasks” two tasks that if you do not do anything else that day, those two tasks will get done. These two tasks should be important, project or goal tasks, NOT regular routine tasks. You want to be moving forward each day on either your projects or your goals. Now I will be honest here, I have two daily lists. The first is my ten tasks, the second is my daily routine tasks. Things like updating my subscriber lists, take the garbage out etc. I don’t need to really think too much about these types of tasks, but I like to have a daily reminder of what routines I should be getting done that day—just simple maintenance tasks if you like. That list is a list I go to at the end of the day to make sure my routines for the day have been done.
And that’s really about it. All you really need to do is focus on the three parts of your productivity system. The collecting, make that as quick and easy as possible. Make sure how you organise your to-dos, documents and events make it easy to find what you need when you need it and spend the rest of your time doing the work.
Other tips I would give include not constantly switching apps. That’s going to do nothing for your productivity. Switching means you have to learn a new way of doing things which will only slow you down, and having to export all your to-dos, notes and events to another app is never easy, no matter what the developer claims. Things never transfer over neatly.
Regularly removing old, no longer needed stuff is another way to keep things simple. Emails particularly have a bad habit of hanging around If you no longer need it delete it. What you want to achieve is a fast, clean easily maintained system. Having old legacy files cluttering up your system is only going to slow things down and you will be ploughing through lists irrelevant, out of date stuff. Another area where time is wasted.
To keep things simple mean’s you should focus on what it is you want to achieve. Getting caught up in breaking things down into tiny little steps might seem like good advice, but what that does is cause you to lose focus on the outcome. Often you can achieve the outcome you desire by just getting yourself focused on doing the work in a distraction-free environment with the minimal of tools and apps. One of my most productive environments is a coffee shop, two hours, my iPad and Ulysses. The amount of work I get done in this environment is enormous. Simple tools, simple apps. And that’s really the secret of keeping things simple.
One final piece of advice though. Stop trying to hack apps to do things they were not designed to do. A good notes app is not a good to-do list manager and a good to-do list manager is not a good notes app. Sure, you might like the idea of having everything in one place, but whenever you get an app that tries to be all things, you end up with compromises that ultimately means things will break. Just don’t go there.
I hope that answers your question, Darius. Thank you for sending it in. Don’t forget if you have a question you would like answering, just get in touch via email (carl@carlpullein.con) or DM me on Twitter or Facebook. All the details are in the show notes.
Thank you all for listening and it just remains for me now to wish you all very very productive week.

Monday Sep 17, 2018
Monday Sep 17, 2018
In this week’s episode of the Working With Podcast, I answer a question about waiting for and next actions.
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own Productivity System
Time And Life Mastery 2018 Edition
The Working With… Podcast Previous episodes page
Working With Todoist Next actions
Working With Todoist - Waiting for
Working With Todoist - My dashboard view
Hello and welcome to episode 45 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
In this week’s episode I have a GTD specific question, so for those of you not familiar with GTD, GTD stands for Getting Things Done and is a concept from a book written by David Allen. A great concept and a concept that underpins my whole productivity system. If you haven’t read the book, I strongly recommend you do. It will set you up on an amazing journey.
Before we get started, in case you missed it, I published the 2018 version of my Email Productivity Mastery course last week. This course updates last years course with better audio quality, something that was really bothering me and I have also added a number of new lessons that include setup guides for Gmail and Outlook and a new folder called “reference” which I have included following feedback from students last year. It’s a great course and is currently on its early-bird discount. So, if you want to get your email under control and to start loving email, get yourself enrolled today. This is one course you will definitely not regret purchasing.
Okay, let’s get on with this week’s show, so that means it’s time for me to hand you over to the Mystery Podcast Voice for this week’s question.
This week’s question comes from Dimitris. Dimitris asks: “Hi Carl, how do you use the next actions and waiting for contexts or labels?”
Great question, Dimitris. Recently I have covered these in my Working With Todoist series of videos on YouTube, but I think a deeper explanation for those of you not using Todoist may help you get a better understanding of just how powerful these two contexts can be in your productivity system.
Let us look at the waiting for context first as I think this one is probably the easiest to understand. I use the waiting for label for anything I need reminding about in the future that is dependent on something or someone else. So for example, if I order a new pair of shoes from my favourite bookmaker in the U.K.—I’ve always wanted to say that—they will send me a confirmation email which will include my shipping number and the link to the site where I can track my delivery. That email will be saved to my waiting for folder in my email app and a copy will be forwarded to Todoist. Now, the thing is, I don’t have to send it to Todoist, I do so because in Todoist I have a daily dashboard view, which includes all the things I am waiting for. By forwarding the email to Todoist, I can include it in my daily dashboard.
Another example here would be if I send out an email to a group of people asking them all to send me a report on their weekly sales activity. Now this email could mean I will be waiting for ten or eleven people to reply. What I do here is the exact same thing. I add the email to my waiting for folder in my email app and I also send a copy of the email to Todoist. Now in Todoist, I have the ability to add notes and in there I can add the list of people I am waiting for a reply from and when someone replies I can cross off their names from the list.
Of course, I could use my original email and the replies to do the same thing, but for me seeing a simple list is much easier than reading through different emails looking to see who replied.
And that’s pretty much how I use the waiting for context every day. I should point out that the additional step of sending a copy to Todoist is not completely necessary. I only do so because I have my daily dashboard filter in Todoist that tells me what I have planned to do that day and what I am waiting for. I did a video on how I have my dashboard set up and I will put a link to that video in the show notes for those of you curious about it.
You can use the waiting for context for pretty much anything—things you bought online, things you have requested from colleagues or information you are waiting for. The only thing I would say though is remember to clear it out. I clean up my folders as part of my weekly review, trying to remember to clean things up every day can become a burden I don’t need. With email, it is easy because a reply to my original email will allow me to move the email to another place if I need to and in Todoist I can just complete the task.
Now on to the next actions context. This one seems to cause a lot of confusion for people because technically, any task that needs doing is a next action right? Well, yes and no. If the task can be completed now, then yes. But if the task is dependant on another task being completed first then no. For example, if I have two tasks inside a “repaint the living room” project, one task says “ask partner to decide on new colour” and another task says “buy paint”, then until you know what colour paint to buy you cannot go out and buy the paint. So the next action can only apply to “ask partner to decide on new colour”. In it’s simplest form that’s how the next action label works.
However, there are numerous difficulties if you apply the next action context to all tasks you could theoretically complete right now, one of which is the size of the list. It would likely become a huge list of tasks and whenever you have a huge list of tasks you become numb to it and overwhelmed. Once that happens the list becomes useless. You won’t look at it.
So, a better way to handle this list is to only add one task from each of your active projects as your next action. Once you complete that task you can either add the next actions label to the very next task you need to do, or you can do it when you do your weekly review. It would all depend on when the project needs completing by.
Now, you next actions context is only useful to you if you are reviewing it regularly. I review mine every day. There are two reasons for this. The first is because I frequently get all my objective and focus tasks completed early. That’s largely because I am an early riser. I usually have an hour or two at the end of my working day to work on other things. So I open up my next actions context and begin at the top and do as many tasks as I can. Usually, it’s only two or three, but that’s two or three project tasks that I would not have thought about doing had I not looked at my next actions context. The second reason is so I can see what projects are coming due. My projects are ordered in the deadline order. So the project at the top of my project list has the nearest deadline and the project at the bottom has the farthest away deadline. This means my next actions list orders my tasks by project order so the tasks at the top have the closest deadline. This is likely to be dependant on which to-do list manager you are using. But if you can try to make sure tasks are ordered by deadline.
When you start using your next actions context diligently, you will find you no longer need to date all your tasks. This has the benefit that only tasks that must be completed on a specific day will have a date attached to it. All other tasks, tasks you would like to complete, but it would not be a problem if you didn’t, don’t need a date. You will see them if you are reviewing your next actions list every day.
Another benefit of the next actions context is when you do your planning at the end of the day. You have a ready prepared list from which to select tasks to do the next day. These, of course, will be based on how busy your schedule is for the day. All you need to do is add the next day’s date to the tasks you want to complete and you can be safe in the knowledge that tasks that need doing are getting done when they need to be done.
So the final part of all this is when do you make sure the next action context is added to your tasks. Well, that really is up to you. I personally, do it on a Sunday when I do my weekly review. Because I review everything I know what projects need a lot of focus and I know what needs to be done the next week. I can, therefore, make sure I am working on the things that need to be worked on. As I complete tasks in individual projects, I can add the next actions context when I have finished working on that project for the day. For me, this has never been a problem. It takes less than 2 seconds to add the context. Seriously, that should never be a concern for you.
If you are doing your weekly reviews, are focused on what’s important and know where you are with your projects using the waiting for and next actions context can be a real boost for you. It allows you to relax and be less stressed because you know what needs doing next and by when. Your daily to-do lists are shorter and this prevents you from feeling overwhelmed and becoming numb to your list. But… It does mean you are going to have to trust your system and that means sticking with one app, one system and trusting yourself that you will spend the necessary time each day to plan and maintain things.
Good luck and thank you, Dimitris, for your question. I have to admit there have been a few questions similar to this recently and I hope this episode has helped you to better understand how waiting for and next actions work.
It just remains for me now to wish you all a very very productive week.

Monday Sep 10, 2018
Monday Sep 10, 2018
In this week’s episode of the Working With Podcast, I answer a question about why apps are not important to your productivity system.
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own Productivity System
Time And Life Mastery 2018 Edition
The Working With… Podcast Previous episodes page
SCRIPT
Hello and welcome to episode 44 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
This week I have an excellent question about apps and why I feel apps are not important if you want to become better organised and more productive. But, before we get into this weeks question I would just like to remind you all that if you want to learn how to build your own productivity system, my FREE online course, How To Build Your Very Own Productivity System will take you there. It focuses on the basics of COD (Collect, Organise and Do) and shows you how to build a system that works for you.
Details on how to get yourself enrolled are in the show notes.
Okay, let’s get into this week’s question, so that means it’s time to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from David. David asks: Ho Carl, can you tell me how I can find the best app to help me get my stuff together and get better at time management?
Thank you, David, for your question. Now, this is a question I am asked frequently on Twitter, Facebook and in the groups, I am in and there really isn’t a simple answer. The truth is, the apps you use are less important than the system you have in place. It’s your productivity system that will help you to become better at time management, not the apps you use. Apps are just tools. But as any carpenter, stone mason or sculptor will tell you, what creates a great piece of furniture, stonework or sculpture is not the tool, but the skill of the person making it. It’s how you use the tools that matter not the tools themselves. So my advice would always be to develop your system and your skill at using your system first before you start considering the apps you would use.
Recently, I was playing around with Airtable, a great planning app that’s is loosely based on a spreadsheet with a lot of bells and whistles. Now I know if the guys who make Airtable are listening to this they would probably tell me Airtable is so much more than an Excel sheet and I would agree. But at its core, it is just a spreadsheet. Just like at its core Todoist is a database. After playing around with Airtable for a while I realised that what I would use Airtable for could just as easily be created using a Numbers sheet on my computer. The difference for me is that Numbers is free and Airtable is $20.00 per month for the features I want. All I needed to do was create a template in Numbers and I have the planning tool I want. Same function, same information.
I am pretty sure if you looked at any app, you could recreate its features in a simple spreadsheet or word processor. So really the tools are less important than how you use those tools.
Let’s get down to the basics and I know I have talked about this before but it’s always worth reminding you. Whatever tools you use, you only need to be doing three things. The first is collecting all your tasks, commitments and ideas into a central place. That doesn’t matter whether that is a simple $2.00 reporters notebook (as Richard Branson and Cheryl Sandberg use) or a more complex app such as OmniFocus. All that matters is you are collecting everything in a place you know you will look at again sometime in the very near future.
Next is you need to organise all those things you collected. Tasks go onto a task list, appointments go into your calendar and your ideas go into your notes. Now it does not matter whether you are completely digital, paper-based or a hybrid of the two. All that matters is you have a list of the tasks you must complete, a place where you can review your notes and a calendar that will tell you where you need to be and when.
Finally, you need to do the tasks, attend your appointments and develop your ideas (after all, you don’t know which one is going to be something special unless you take the time to develop it)
Now, how you organise your tasks, appointments and ideas is entirely up to you. And that is where it all comes down to personal taste. I like simplicity and beautiful design. Others like more complexity. It really is a personal choice. But the key is you get the collecting, organising and doing part solid first. This is why I would always recommend you begin developing your own productivity system on paper first and then try your system out on whatever apps you already have. If you have an Android phone then there’s Google Tasks, Keep and calendar. If you use Apple devices then you have Reminders, Notes and Calendar. If your system works using those freebuiltt in apps then your system will work with any kind of app.
Whatever apps you use in the end, the goal is to make sure you apps blend into the background so you do not notice them. They just do their job. When you do your planning for the next day, you need to be able to quickly see what tasks you have and be able to decide which ones you want to focus on getting done the next day. These choices are made with the full knowledge that your calendar is telling you where you are going to be and what meetings and appointments you have. When your calendar is full of meetings then you can reduce the number of tasks you plan to get done the next day. When your calendar has a lot of free space you can add more tasks for the day because you will have more time to do them.
Really your productivity apps, your task list manager, notes and calendar need to be boring. You don’t want to notice them or be tempted to play around with settings, colours or how you have things organised. If they are doing their job, then you are focused on what needs doing, where you need to be and developing your ideas. If an app is tempting you to play around with it’s organisation structures and lay out, then your app is not helping you it’s hindering you.
The only caveat I would add here is what ever apps you do choose, make sure the collecting part is fast and easy. There are a lot of apps on the market that take too long to load because they want to show off their animations, colours and logos and then you have to navigate to the add function using too many clicks. A great productivity app will allow you to collect your stuff with only one or two clicks. It’s click to open and click to add. That’s all it should take. Anything more than that and it’s too many clicks and too long. The lower the barrier to add a task, event or idea the better—this why pen and paper still wins here.
The point here is no matter how feature rich an app is, it is always going to be your responsibility to maintain your system. It’s your responsibility to collect everything, it’s your responsibility to organise what you collected and it is your responsibility to do your work. It’s never going to be the responsibility of the apps you use. The simpler, the faster and the easier it is to collect, organise and do the better you will be at being organised and the more productive you will be. The less time you spend in your productivity apps means you have more time to do your work. That should be your starting point when thinking about creating your productivity system. Fast, simple and easy to use.
I’ve seen some amazing productivity systems with elaborate structures, tagging and project hierarchies and I’ve seen these same systems fail the person who built them because they take too long to maintain and manage. Great personal productivity systems are always build on a foundation of simplicity and ease of use.
So, David, my advice is to look for the simplest apps you can find. Ones that have very few features and ones that allow you to collect, organise and do the right things at the right time without having to spend too much time finding that information.
One more thing before we finish. Once you have settle on a set of apps for your system, take the time necessary to really get to know those apps. Spend time playing and learning. You want those apps to become boring, to disappear in to the background and only be front and centre when you need them to be. To do that, you need to learn whatever apps you choose inside out. That was one ‘secret’ I learnt a long time ago. Once you know the apps you use inside out, you get incredibly fast at using them and can fix any problems quickly.
Thank you very much for listening to this episode and thank you, Davi,d for your question.
It just remains for me now to wish you all a very very productive week.

Friday Sep 07, 2018
Friday Sep 07, 2018
In this second very special episode, I talk with Kevin Blackburn of Life Success Engineer about setting goals, productivity and the apps we use to build extraordinary lives.
LINKS:
Life Success Engineer:
Thank you to Kev for doing this.
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own Productivity System

Monday Sep 03, 2018
Monday Sep 03, 2018
In this very special episode, I talk with Kevin Blackburn of Life Success Engineer about making the decision to change your life, your career and starting your own business.
LINKS:
Life Success Engineer:
Thank you to Kev for doing this. Listen out for part 2 where we talk about goal planning, productivity and the apps we use coming next on the Working With Podcast.
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own Productivity System
Time And Life Mastery 2018 Edition
The Working With… Podcast Previous episodes page

Monday Aug 27, 2018
Monday Aug 27, 2018
In this week’s episode of the Working With Podcast, I answer a question about getting your email under control.
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own Productivity System
Time And Life Mastery 2018 Edition
The Working With… Podcast Previous episodes page
Merlin Mann's 43 Folders Website
SCRIPT:
Hello and welcome to episode 41 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
This week I have a great question about managing email and in particular how to tame an out of control inbox.
Before we get into the question this week, I would like to just ask if you have any questions you would like answering on this podcast to get in touch. All you have to do is email me or DM me on Facebook or Twitter and I will be happy to add your question to the list.
Speaking of email, don’t forget you can get all of my weekly videos, blog posts and podcasts direct to your mailbox each week by subscribing to my weekly Working With... Newsletter. Straight to your inbox every Friday. Perfect for your weekend reading, viewing and listening.
Okay, let’s get into this week’s question so that means it’s time for me to hand you over to the mystery podcast voice, for this week’s question.
This week’s question comes from Jackie. Jackie asks Hi Carl. I know you have done a few videos on managing email, but I still really struggle to keep on top of my email. Do you have any tips to get in control of an out of control inbox?
Thank you, Jackie, for the wonderful question. Now where to start? Email is a difficult one for many people. Even the most productive people seem to struggle with this one. I’ve seen so many people with perfectly organised to-do lists, files and notes, but their email organisation is a complete mess. I think this is due to people not being in control of what comes into our email inboxes whereas when we are working with our to-do list manager or notes app we control what goes into our inboxes.
So, how do we get our email under control? The first thing to understand is leaving all your incoming email in your inbox is not a smart way to manage email. Over time your inbox becomes a huge mess of read and unread email and then it just becomes very difficult to find exactly what you are looking for. It’s a bit like just dumping all your clothes on the floor of your room at the end of the day. Eventually, you are going to have to start looking for the clothes you want to wear and it would be a nightmare just looking for them.
Instead, we need to operate a four options system and there really are only four things you can do with an email when it comes in. Do it now, defer it to when you have time to do something with it, delete it (my favourite) or delegate it to someone else. The four “D’s” Do, defer, delete or delegate. I’d love to claim this idea as my own, but it came from the wonderful Merlin Mann who called this system “Inbox Zero”. Merlin put together a website with a ton of information about how to set up Inbox Zero and he also did a Google Talks presentation. Both of which are worth looking at. I will put a link to both these excellent resources in the show notes for you.
So how does this work? Well, when an email comes in you ask a simple question. “What is it?” Is it an email you need to reply to? Is it an email you don’t need to reply to but do need to keep it for future reference? Is it something that’s not important to you? You need to decide.
If it’s something you need to act upon the question then becomes what do you need to do with it? Reply? Do you have time to do it now? If not then move it to an action today folder.
Now I should explain a little about the folders. You really only need four folders. An inbox, an “Action This Day” folder, a “waiting for” and an archive folder. I would suggest you set these up immediately. Four folders - an inbox, an action this day, a waiting for and an archive. The chances are two of those folders/categories are already set up. You just need to create the waiting for and action this day folders.
The action this day folder is where you put emails you need to do something with, but don’t have time right now to do it. However, as the name of this folder suggests, you do need to do whatever needs doing this day. No excuses, EVER! When you stop treating this folder as your most important folder, it’s power will diminish and you may as well not bother.
For those of you wondering, the phrase “action this day” is a Winston Churchill phrase. During the war whenever he wanted something done urgently, he would label the direction with the words “Action this day” with a red sticker. Churchill’s staff new then what to do.
Your waiting for folder is for emails you are waiting for a reply on something. I also use this folder for items I have ordered and I am waiting for delivery. I don’t order very much, but the date stamp from the email confirmation tells me when the item was ordered so when I check my waiting for folder I have a clear view of what is outstanding. How often do I check my waiting for folder? Once a day. Usually in the evening. If something is getting close to becoming overdue, I will send out a little reminder to whoever I am waiting to hear from.
Your inbox and archive should be self-explanatory. Anything that needs no response from you, but you may need later for reference should be put in your archive. Your archive is searchable so you don’t need to worry about losing anything. Just make sure in your email settings you have your archive folder set to not delete emails older than 30 days. Gmail has this turned on by default. I would recommend you change that to 12 months.
So how does all this work? When you process your email—note I did not say “check” your email—checking email is probably the worst time sucks out there. Checking email means you are doing nothing just checking. What’s the point in that? Instead, process. Either start at the bottom or the top and ask the question “what is it” and “what’s the next action?” If you can reply now - do it now. If you need a little more time, time you do not have right now, then move it to your “Action this day folder". If you don’t need to reply or do anything, move it to your archive. And essentially that’s it.
Just for your reference, I can process around 70 emails, in this way, in about ten to fifteen minutes. And when I say “process” I mean I can go through all 70 emails, move them from my inbox and be left with an empty inbox. Sure, there will be around ten to fifteen emails in my Action This Day folder, but I will batch process (or chunk) those later when I have done at least one of my big objectives for the day.
When you start replying and dealing with actionable email consistently within 24 hours you not only feel in control of your email, you also find your colleagues and the people you interact with regularly, start to see how effective and timely you are and that is always a good thing. People will respect your time much more.
One bit of advice I would give is to become more adept at deleting. If you dump everything into your archive over time, you are going find you have an unmanageable folder of stuff you need, might need and never need. Delete the never need stuff. You don’t need it. If you find later you wanted it to keep, then someone somewhere will have a copy of it. Don’t stress yourself about it. The delete key is much faster than swiping or dragging and dropping. It was designed that way—use it.
The real trick with this system or method is to get really good at answering the question “what is it?” And, “what do I have to do with it?” When that becomes a deep habit, that’s when email will no longer be a place of stuff you don’t want to look at or clean up.
One final thing on this is the declaration of email bankruptcy. If your inbox has become a pit of read and unread emails dating back to the millennium, then it’s time to declare email bankruptcy. Now there are two ways to do this. A hard or soft email bankruptcy declaration. The hard one is to select all emails currently in your inbox—yes, every single one of them, then take a moment, breathe and count down from ten ... 10, 9, 8, 7, 6, 5, 4, 3, 2, 1 then BANG! Hit the delete key! Now what you have just done is created a true “inbox zero moment. No emails in your inbox. Get used to it. This is going to be your life every day from now on.
Okay, so maybe your not that brave. If that’s the case you can do a soft email bankruptcy. This involves creating a folder and naming it “old inbox” and again selecting all emails in your inbox and moving them to this new folder. Again, you will have created an inbox zero moment — sit back and enjoy— this is the start of your new life! You can now process your old inbox as and when you have spare time.
One of the funniest things about doing a soft email bankruptcy is after a few weeks you begin to realise that 99% of the emails in your inbox were not that important after all and you end up hitting the delete button anyway. Doing things this way though means you miss out on all the fun of blindly hitting the delete key and the fear of the unknown washing over you. Love that feeling.
Well, I hope that answers your question, Jackie and I hope all of you got something out of this week. Please don’t forget if you have any questions you would like me to answer on this show, just email me with your question (or leave a message on Facebook or Twitter) and I will be very happy to answer your question for you.
Thank you very much for listening to this episode. It just remains for me now to wish you all a very very productive week.

Monday Aug 20, 2018
Monday Aug 20, 2018
Managing a long list of projects.
In this week’s episode, I answer a question about managing a long list of projects.
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own Productivity System
Time And Life Mastery 2018 Edition
The Working With… Podcast Previous episodes page
SCRIPT
Hello and welcome to episode 40 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
This week I have a question that may not affect everyone all the time, but I think it can become a problem from time to time. That is the problem of project overwhelm. Having a very long list of active projects. How do you manage them without missing something important?
But before we get into this week’s question I’d like to thank all of you who have enrolled in this year’s Time And Life Mastery Course. It’s so very exciting to see so many of you there and I am convinced this course is going to change your life for the better. If you haven’t enrolled, It’s not too late. Details are in the show notes.
Okay, it’s time for this week’s question, so that means it’s time to hand you over to the mystery podcast voice, for this week’s question.
This week’s question comes from Denrael. Denrael asks: how do you organise when you can have literally hundreds of open projects. I run a Pro Service group, and at any time, we could be engaged in, planning or bidding up to 100 different engagements.
That’s a Juicy question, Denrael. Thank you.
Before we get into this question allow me to remind you all that we only have twenty-four hours a day. So it really doesn’t matter whether you have ten projects or 100. You will always be limited by the amount of time you have each day. This also means it doesn’t matter how many tasks you have on your daily task list, you are ultimately limited by the amount of time you have each day. So no matter how heroic you think you are, the powerful force of time will always stop you.
However, for anyone suffering from project overwhelm here are a few tips that might help you become less overwhelmed and more in control.
The first step is to go through your projects and see if they really are projects. A lot of projects have become projects by accident and a five-minute spell focused on the project could get it completed and archived.
As you go through your projects ask yourself a number of questions. Questions like “is this an active project?" Or "is this project really important to me?" What you are trying to do is reduce your active project list as much as you can. In a sense, you are pruning so you can give yourself space to breathe and grow. This is a place where you are going to have to be very strict with your criteria. Be very clear about what an active project is and apply that rule very very strictly.
Another way to reduce an active project list is to use a “Someday | Maybe” folder. I find when my active project list starts to bulge it’s because I have a lot of “I wish to do” projects. The problem with “I wish to do” projects is they are often not important and were created on a whim. After the passage of a little time, your enthusiasm for the project diminishes and if that is the case either delete it, archive it or just put it into your Someday | Maybe folder. You can always come back to it again later if you wish.
In your specific case Denrael, I see a potential problem. If you are using a task manager app to manage all your customer engagements you are probably using the wrong tool. When you have “literally hundreds of open projects” relate to different customers and clients that sounds very much like a job for a Client Relationship Management system. It is possible to manage a large number of clients in a task management app, but you are going to have to do a lot of hacking and modifying and there is going be the need for a lot of updating. That alone is going to take up time. Time you probably don’t have.
I would suggest you look into a robust CRM system to manage all your customers, proposals and bids. That what a CRM system was designed to do and the best ones do that job very well.
Another way to manage a long list of open projects and one of my favourites is to focus your attention on the labels or contexts. The Getting Things Done system was designed for a long list of open projects because you don’t focus on the project you focus on the tool, place or person you need in order to complete a task. In your case, you may have a list of bids to follow up on. If you create a label or context such as “follow up” you can access this list every day to check which proposals or bids you need to follow up on next. You can break it down still further by creating labels such as “Follow up by Phone” and “Follow up by email” if a simple follow up label generates a long list.
The reality is if you are having to manage a long list of open projects you have to get very smart. Planning what needs to get done the next day instead of planning what you would like to get done is crucial. But you also need to be looking out further to the rest of the week and the whole month. What projects must be completed this week? What projects must be completed this month? These questions need to be answered every week and every month if you are going to stay on top of everything.
You need to be very clear about what “completed” actually means too. My guess is just sending out a bid, following it up a few days later is not really completing the project. A completed project would be the bid being accepted and the service being delivered. The bidding process is just the start. The outcome you desire is the bid being accepted, a service being delivered and the money owed coming into your business. So how you structure the project may be another area where you can slim down your projects list. You can divide up a project into the different stages. For example, “the bidding stage”, “the delivery stage” and “the collection stage”. Again, if you create labels for each stage it will allow you to filter tasks down to what needs to happen next on each project. These tasks can then be assigned to the right people within your company.
In that example, your projects would be organised by customer or client. Having a templated project you can call up, duplicate and assign to a new customer will save a lot of time and you can pre-populate the project with your process. Most to-do list managers allow you to create templates and the more advanced to-do list managers will allow you to assign dates in the form of “start plus 3 days” etc. This would then allow you to remain focused on your daily task list as that would be an accurate account of what needs to happen that day.
For any of this to work seamlessly requires a lot of good habits. A daily review of work done and work that still needs to be done is a must. On top of that a strong weekly review that assigns some clear objectives on your projects. For example, “get bid to Client B out by Wednesday” and “follow up on Client C on Monday” these tasks need to be prioritised and dated so they come up on the right day allowing you to have enough time to do the necessary work to complete the objective.
There are a few other, little things that can be done to save time. Automating as much of the work as possible using tools such as IFTTT or Zappier and templating forms and regularly written emails can save a lot of time and effort. But it all comes back to the one thing you cannot control. Time.
No matter how much work anyone has, we will always be restricted by the amount of time we have each day. The key is to find ways of reducing the time it takes to complete tasks we have to perform on a regular basis. Thinking in terms of what you are trying to achieve rather than focusing on the tasks can help. This can reduce the number of steps it takes to get a project to completion. Is the goal to follow up on a bid or is the goal to get the business? If the goal is to get the business, one phone call may achieve that, rather than a ten-day follow-up process involving three emails and a phone call.
Managing a long list of projects is always going to be a challenge and there is no one way that will take away those projects. If a project needs doing, it needs doing. Our goal is to find better and more efficient ways to get those projects completed. Never forgetting what your objective is will always help to reduce the list of tasks. A mistake so many people make is they focus on the tasks and not the outcome. Always remember what the desired outcome of the project is, be very clear about what it is you are trying to accomplish and you will go a long way to making even the longest project list manageable.
I hope that has helped, Denrael.
Thank you all for listening and please don’t forget if you have a question about productivity, time management, goal setting or self-development then please get in touch by email, Dming me on Facebook or Twitter and I will be very happy to answer your questions.
It just remains for me to wish you all a very very productive week.