Your Time, Your Way

The FREE Beginners Guide To Building Your Own COD System

Script | 314

Hello, and welcome to episode 314 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein, and I am your host of this show.

Do you feel, or often feel, that no matter what you do, there is always too much to do? Hundreds of emails that need responding to, several projects all coming to a close at the same time, and a demanding personal life?

It’s a horrible feeling, isn’t it? It feels like there’s no room to move or do anything you want to do. Turn up each day, and the noise destroys your energy, willpower and sense of being human—the “rinse and repeat” approach to life. It leaves you exhausted at the end of the day, yet with a feeling you got nothing important done.

The good news is all is not lost, but you are going to have to do something that every instinct in your body will tell you can’t do. Yet, if you do not do anything, these miserable days will continue forever.

Those who have managed to drag themselves out of that pit of despair have had to do something that was uncomfortable yet brought them the organisation and calm they were looking for. The good news is the action you need to take is not so dramatic that you need to quit your job. In fact, once you commit to taking action it can be a lot of fun. (No, really!)

So, with all that said, let me hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Anthony. Anthony asks, Hi Carl, Can you help? I am completely overwhelmed with emails and tasks. I have three deadlines coming up at the end of this month, and I am so far behind I know I will miss those deadlines. How does anyone stay on top of their work?

Hi Anthony, Thank you for your question, and I hope you had time to renegotiate your deadlines before the end of February.

Okay, where to start? When anyone finds themselves caught in a spiral of never-ending tasks, emails and projects, there is only one thing you can do, and that is to stop. And this is the part every instinct in your body will scream NO! I don’t have time.

You are right in one respect; you don’t have time, but then you don’t have time to do your work either, do you? So, really, there’s nothing to lose by stopping altogether.

Let me explain why stopping altogether, at least for a couple of days, is the best thing you can do.

A lot of what you have accumulated likely does not need doing, but it is swirling around in your head or in your task manager telling you it does need doing. It’s only when you stop, step back and look at everything as a whole that you begin to see what needs doing and what likely does not. You won’t see that unless you stop.

Let’s take email as an example. At what point will responding to an email become embarrassing for you? A week, two weeks, a month or three months? If you have not replied to an email after three weeks, do you think the person who sent the email to you is still waiting, or do they even remember sending you the email in the first place?

Where is your line?

You see, there is a professional consideration here. If you have not responded to an email for three weeks, what do you think the sender will feel about you if they get a reply now? Unprofessional? Disorganised? A mess?

The thing is, if you have failed to respond to an email for three or more weeks often the best thing you can do is to leave it. Archive the email and move on. If it is important or does need your attention it will come back at some point. I would say if it has been a few weeks, the chances are things have moved on already anyway, and you won’t need to worry about it.

In my email system, Inbox Zero 2.0, I advise you to pick one of two options. A hard or soft email bankruptcy. Most people choose the soft email bankruptcy; this is where you select all the emails you have not responded to that are older than two to three weeks and move them to a new folder called “Old Inbox”. Then clear off the remaining emails in your inbox.

For these older emails you can go through them at leisure over the next few weeks and decide what to do with them. The reality is most people end up deleting this folder after a few weeks because they realise nothing in there is worth keeping.

The hard email bankruptcy is more effective but scary. Do the same as you would do with the soft email bankruptcy, but instead of moving them off to a folder, you hit the delete key and delete them.

You don’t need to worry about any retention issues; if you received an email, there will be a copy of it. Someone sent you the email in the first place, and anything you delete will sit in your trash folder for at least 30 days unless you change the defaults.

Just this action will get you back on top of your email.

However, to prevent the problem from reoccurring, you will need to change your email management practices. The best advice I can give you here is to set aside an hour a day—every day—to deal with your communications. Staying on top of email requires time each day. Miss just one day, and you will require double the amount of time the next day. It’s just not worth it. If you want a future where you are in control of your mail, you will need to deal with it every day.

I’m reminded of Friedrich Nietzsche (that’s the philosopher with the amazing moustache) who, among other things, popularised the Stoics term Amor Fati - which loosely translated means “loving your fate”. We all have to live with instant messages and emails today which means either we learn to love dealing with it or allow it to become a burden.

I prefer to find ways to make dealing with email a pleasure. I set the environment. Some great music, a comfortable chair and a warm dog sat next to me while I plough through as quickly as I can the emails I need to respond to today. Oh, and don’t forget the obligatory cup of British tea. Perfect. Now, for me, email’s a joy!

Now for the tasks in your task manager. Again, this will require some time out. Whether you have a few hundred or a few thousand tasks in your task manager, the best thing you can do is to go through this one by one and delete those that are no longer necessary, or you feel you have no time to get to this year. Your goal here is to reduce this list by at least 50%.

Your task manager really needs to be only concerned with anything you need to do in the next three months. Anything beyond that is either going to change significantly or won’t get done. Anything that you think needs to be done beyond three months can be put on your calendar as an all-day event. Or if you are not sure when you will do it or even if you ever will, you can create a list in your notes app and dump them there.

Task managers only work if they are clean and tight. In other words, if anything on your task list is something you may like to do or sounds like a good idea today but doesn’t really need to be done it should be removed.

Only tasks you know need to be done should be there, and nothing else. Wishful tasks should be in a project note or a master would-like-to-do list—in your notes. Your notes app can be the dumping ground for these, never your task manager.

The problem with dumping everything in your task manager, whether they need doing or not, is your task manager will soak them up willingly but will also want to remind you of them at some point. So what do we do? We add a date or a tag or label so we don’t forget them. And now you’ve just created overwhelm for yourself. These tasks will come back on random dates, and you will be swamped. Now, you will either reschedule them or give up altogether with the task manager—a great tool if used properly.

So, clean up your task manager and make sure only things that need to be done are on there, and nothing else.

Finally, let’s look at your calendar. The chances are when you look at your calendar, you are going to see the underlying problem fairly clearly. It is here where you will see how you are managing your time. Which is, after all, the essence of everything.

I mentioned earlier about setting aside some time each day for dealing with your communications; the question now is, what else do you need time for each day?

It’s likely you will need time for dealing with administrative tasks—those little things that need to be dealt with. Things like managing your personal finances, expense reports, arranging your next vacation and such like. What about family time or time for exercise, etc? How much time do you want for these activities each week?

This is where your calendar becomes the master. You can allocate time for these activities and block them out on your calendar so you won’t be tempted to allow anything else to get in the way.

How many meetings do you have, on average, each week? Are you spending too much time in meetings? Do you need to attend all those meetings? Could you be excused from some of them? These are questions you can ask yourself when you go through your calendar.

Could you find two to three hours, three to four times per week for deep-focused work? If so, block the time out now. Create the space you need to do the things you want to or need to do. Only your calendar will tell you if you have the time.

You may look at your calendar and instantly see you have overcommitted yourself. If that’s the case, what can you do to remove some of those commitments? Who do you need to talk to?

To get in control of your time and work, there will likely be some difficult choices to make. The issue is, though, if you don’t make those difficult choices today, the problems you are trying to solve will come back again and again.

If you try and resolve these issues without stopping and stepping back, you’ll only find yourself putting it off. There has to be a break-point. Why not do it now and get things back under control today?

Alternatively, you could block out a weekend in the near future to get everything under control. Two days, where you are completely on your own to get everything sorted out, can be great for your mental well-being. You get to see where the problems are, and once you see them, you can spend time finding the solutions.

I hope that has helped, Anthony. Thank you for your question.

And thank you to you, too, for listening. It just remains for me now to wish you a very, very productive week.

Monday Feb 26, 2024

Is Productivity Technology Going Too Far?

Monday Feb 26, 2024

Where does technology help, and where does it hinder your productivity? That’s what we’ll be exploring in this week’s episode.

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Script | 313

Hello, and welcome to episode 313 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein, and I am your host for this show.

Over the last ten years or so, there’s been an explosion in the world of productivity technology. Prior to around 2010, most of our technology use was to create documents and presentations and send and reply to emails. We were in control, and technology served us.

Today, technology is creeping more and more into our lives. Now, you can use apps that will look at your task manager and your calendar and tell you when to work on what. Microsoft Outlook suggests times for focused work (not taking a walk or a rest, I notice), and many developers are promising more and more automation.

The thing is do we really need that?

When it comes to time management and productivity, I believe it’s important to retain control. My calendar or task manager telling me to work on the report when I feel exhausted is only going to leave me feeling guilty if I do what’s best for me—taking a rest.

Now, don’t get me wrong here. I think technology is great, and one of my favourite features of Spotify and Apple Music is how these apps use my listening history to create random playlists. I love playing those playlists. I like how YouTube serves up recommendations, again, based on my watch history. This is useful. I find documentaries I would otherwise have missed. However, I get to choose what to watch and when.

I was reminded of this recently with the sad death of BBC Radio 2’s DJ, Steve Wright. I was able to open YouTube and type in Steve’s name and was able to listen to some of his most iconic moments. I discovered long-lost recordings of him—stuff I would never have been able to find ten years ago.

These are some examples of where technology works and enhances our lives.

But (and there are many buts here) that nicely leads me to this week’s question. Which means, it’s time to hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Scott. Scott asks, hi Carl, what do you think of apps like Motion and others that will organise your appointments and tasks for you so you no longer need to do any planning?

Hi Scott, thank you for your question.

Let’s look at where technology has an advantage. Communications. Digital communications are brilliant. They are instant, and because of that, the number of phone call interruptions has significantly reduced over the years.

Phone call interruptions are the worst, aren’t they? Your phone rings, and it’s like an alarm call that we feel obligated to answer. We have no idea what the caller is calling about or how long it will take, and that creates its own anxieties.

Today, I can see who’s calling and can decide whether to answer or not. I can also put my phone on silent so I don’t get that horrendous shock when the phone rings.

And I know a lot of you may have a downer on email, but compared to what we had thirty years ago, it’s far better. And, no, we are not getting more emails than letters. It’s about the same. The difference is with letters, we did not feel they had to be replied to instantly, and we could take our time.

Although, as an aside, in the past, large companies employed people to work in the mail room. These wonderful people’s job was to sort the mail, so you only got the correspondence that mattered. Sadly, these people are gone now, and we are left to sort our own mail. That’s where the problem is. A large proportion of people don’t set up rules in their email service to filter out the rubbish from the stuff that matters.

Give yourself a couple of hours to set up some rules, and in effect, you will have given yourself your own mail room staff.

Digital calendars are fantastic. Rather than having to carry around a large diary with all your appointments, you can now have your calendar on all your digital devices, which makes it so easy to see where you should be and with whom. It’s also a lot easier to make appointments with people with services such as Calendarly—where you send a link to the other person, and they can choose the best time for them based on your availability.

Now, things go wrong when you blindly accept meeting requests. When we had paper diaries, we had to manually enter the appointment, and we could see instantly we had already committed to something else. We either asked for another date or cancelled the previous appointment.

Today, I see so many people with conflicts in their calendars where they are double—and even triple-booked. I mean, come on. Your digital calendar makes it easy to see your conflicts. Sort them out. You cannot be in two meetings at the same time. Don’t let that happen.

The problem here, it’s far more difficult to rearrange a meeting or appointment after you have accepted it. When you get a meeting request, and it conflicts with another commitment, decline it. Or, if it’s more important than the commitment you currently have, give yourself a few minutes to sort out the conflict.

And, technology has really helped with creating reports, presentations, books and videos. Technology has brought previously prohibitively expensive tools to us all for less than $100 a year.

When I look back over the last ten years, I have been able to produce four books, over a thousand videos, 300 podcasts and millions of words in blog posts and articles. It’s mind-blowing what a computer and an internet connection give us the ability to do.

And yet, I suppose it’s human nature to go too far. It’s like discovering chocolate cake for the first time. That first experience leads to you wanting more and more and more. Forget vegetables, fruit and other healthy foods. I want cake!!!! And more of it.

Of course, only eating cake will have negative consequences, and I feel this is where time management and productivity technology is beginning to go. Just because you can doesn’t mean you should.

As I alluded to, allowing your calendar to schedule your day for you is not necessarily a good thing. Your calendar does not know if you have the flu or didn’t sleep well last night. It doesn’t know whether you had a fight with your partner over the breakfast table or had a car accident on the way to work. All it knows is you have a ton of work to do in your task manager, and you have eight meeting requests. It’s programmed to schedule all that for you.

Perhaps doing all that work and attending all those meetings is not the best thing you could do that day. Maybe the best thing you could do is go back to bed or take a walk to clear your head.

On planning, I think we need to be careful here. What makes humans different from other mammals is our ability to make choices. We can choose to do one thing over an alternative. Now, each choice has a consequence, and we have sufficient intelligence to weigh the consequences against each other. Louis, my little dog, does not have that ability. Sure, he can choose to attack his squeaky ball or not, but he has no concept of the consequences.

If we allow technology to make those choices for us and we blindly follow them, we lose the very essence of being human—our freedom to make decisions about what to do.

Doing your own planning allows you to choose what you will work on and when. For example, last night, I slept well, and I had two appointments cancel on me this morning. This gave me two extra hours I was not expecting and I chose to clean up my office and write this script in that time. I didn’t need to go to my task manager to make this decision. I looked around my office and realised things needed to be tidied up. That took me twenty minutes, and this script will take around ninety minutes.

I could have chosen to read, take Louis out for a walk or go back to bed. But I chose to do work. I wanted to work, and I loved it. If a computer was telling me to do this and then that, it would take the joy out of making decisions.

Task managers are great for collecting tasks and for having everything in a central place. Where task managers are less good is showing us what needs to be worked on and when. Only you know what’s important right now and how much energy you have to do your work.

For example, over the years, I’ve come to learn when I am at my most focused and when I struggle with focus. Afternoons are a struggle if I need to sit down and focus. Yet, I find focusing very easy in the morning and later at night. This means I can structure my days based on when I know I will likely be at my best for doing specific types of work. An app based on AI is going to be using data from all over the place and will likely be based on the average of other people. You are not the average of other people. You are you, and you are unique.

When it comes to digital note-taking and information storage, technology is fantastic! You can quickly grab an idea, a webpage or a document and save it into your notes. You can then later do a search for that idea or document on any device in any location, and within a second, you have it in front of you. That’s way better than how we used to do it with large, cumbersome filing cabinets that were in a static location. Finding something often took hours.

I also like the idea that AI is then able to summarise that information into bite-sized chunks. That helps us. We have the choice to be able to go into the document for a deeper read or read the summary.

However, with all that said, technology helps us when it can speed things up that don’t need us to make decisions or choices. Technology does not help us when it starts to make those decisions and choices for us. That is where we should push back.

This means your planning should always be done by you. You decide what to work on based on the information you have to hand. You can make it fun by pulling out your pens, highlighters, and a pad of paper and letting your brain think without technology influencing your decisions.

Great thinkers from the past scribbled their thoughts down on paper, and humanity is so much the better for it today. You don’t want to lose that ability—the ability to think, decide and make choices of your own. It’s what makes you special and unique.

Thank you, Scott, for your question and that you to you too for listening. It just remains for me now to wish you all a very, very productive week.

Monday Feb 19, 2024

Your Calendar | The most Powerful Tool In Your Toolbox

Monday Feb 19, 2024

How important is your calendar in your productivity toolbox? I would argue that it’s the most important tool you have and the key to finally getting control of your time.

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Script | 312

Hello, and welcome to episode 312 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein, and I am your host for this show.

Reading the comments on some of my YouTube videos, I see a lot of people trying to make their task manager their primary productivity tool. I would argue this is a mistake. A to-do list or task manager is, at its heart, a list of things you think you need to do. And no matter what you throw at it, your task manager will willingly accept it. And that is exactly what it should do. Make it fantastically easy to collect stuff.

However, after you have collected stuff, what next?

It doesn’t matter whether you have fifty, a hundred or a thousand tasks in your task manager. What matters is when you will do those tasks. There’s no limit on what you want or need to do; that’s infinite. Your limitation comes from time. You only get twenty-four hours a day to do all this stuff, and somewhere in those twenty-four hours, you’ll need to sleep, eat and wash.

Given that the limitation on what you can get done each day is time, that means that the primary tool in your productivity toolbox is always going to be your calendar.

So, with that introduction complete, let me hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Pablo. Pablo asks, hi Carl, I noticed that you seem to be very careful about what you put on your calendar. It looks so clean. How do you keep it looking like that?

Hi Pablo, thank you for your question.

Your observation is correct. I am very protective of my calendar. To me, knowing where my commitments are and where I have space is important each day. It allows me to control my day and to ensure I am not pushing myself beyond my healthy limits.

I have an unhealthy fascination with the routines of highly successful people. It’s always interested me to learn how immensely productive people manage to get their work done. I’ve learned about Winston Churchill’s afternoon naps and late-night writing. Of Leonardo Da Vinci’s polyphasic sleeping, Maya Angelou’s hotel writing room and Albert Einstein’s love of sleep.

One thing these incredible people had in common was their understanding that to get work done, you needed to protect time. Painter Picasso hated interruptions and would go to great lengths to protect his painting time. Maya Angelou would hide herself away in a hotel room between 7:00 am and 3:00 pm to do her writing and thinking. Ian Fleming screamed at anyone who dared to interrupt his 9:00 am to 12:00 pm writing time.

I find it strange that so many people want to become better at managing their time and get more work done yet refuse to take any action to achieve that goal. It’s not the tool that will do the work for you—only you can do that—it’s carving out the time you need to do it.

And that’s where your calendar becomes your most powerful tool. It’s the only productivity tool that will never lie to you. You get a new twenty-four-hour canvas each day, and you are given the freedom to create any kind of day you wish.

You could choose to call in sick and stay in bed all day if you wished. However, you will then need to deal with the feelings of guilt and FOMO that inevitably come when you do something like this. Every decision you make has consequences.

I recently did a video on getting control of your calendar, and in my example, I had meetings and blocks of time set aside for doing my important work. There were so many comments on how neat and tidy my calendar looked.

Yet, I see so many people with two or three meetings scheduled at the same time. Why? I mean, you cannot attend all three meetings, so why do you still have three meetings booked at the same time? I don’t think my calendar looks neat and tidy. The difference is I will never allow myself to become double (or triple) booked.

I know you are busy. However, surely, when you receive a calendar invite, the ten seconds it takes to check your calendar to see if you have anything else booked in at that time is not beyond the realms of possibility. Just clicking “accept” without checking will cause you so much damage. Check before you accept. That should be a non-negotiable rule.

Not checking is like driving through a crossroads without looking. Sooner or later, you’re going to get hit by a 40-tonne truck.

One question you will find helpful to ask each day is, “Where is my protected time?” Your protected time is the time you set aside for doing your most important work. That could be writing the proposal that is due at the end of the week, or it could be taking your kids to the park to play. Whatever needs to be done will always require time.

To make things easier for myself, I protect 9:30 am to 11:30 am each day for doing creative work. Usually, that involves writing, but once a week, it will be recording a YouTube video. I know that at the start of the week, I have the time to do all the creative work I want to do that week because I have protected that time. And I chose the word “protected” deliberately. It is protected from everything but a genuine emergency. This means I refuse meetings at that time. Even my wife knows not to schedule anything between 9:30 and 11:30 am. (And that took a lot of training!)

So far, out of twenty-four hours, I am protecting two hours. That leaves me a lot of time for other things, yet each day, something creative is being produced. This is one of the most powerful lessons I learned from people like Ian Fleming, Maya Angelou and Benjamin Franklin. Protecting time for the important things.

Now, I would also recommend you protect a further two hours in your work day for admin and communications. If you are one of those people who is always reacting to every message and email that comes your way, you will, at the very least, feel frazzled. It’s extremely tough on your brain. It’s like trying to drive economically while constantly stopping and starting. It’s not smooth, and your car’s engine (or battery) will be taking a pounding.

The most economical way to drive is smooth, and that’s the same with your brain. By blocking a little time each day for responding to your messages, you will be operating at your most efficient. So, schedule time for doing your admin and communications.

I like to do my communications around 4 pm. After dinner, I do my admin. By doing my email (and other messages) at four PM, I avoid email ping pong—that’s where you end up having to respond to the same email twice in a day because you give the other person time to reply. Do your communications at 4 pm, and you will significantly reduce the number of emails you get each day.

And admin time is for all those little things that you collect that just need to be done. Expenses, sales admin, filing, booking hotels or flights, etc. Anything that gets collected that sit around because they are neither urgent nor important.

Now, a quick tip here. Match your task manager’s tags or labels with your time blocks. This way, you can give yourself a focused view of the tasks that need doing. For instance, I have a label for admin tasks. When I do my admin at the end of the day, I open up a filtered view that shows me only the admin tasks that are due today. This way, I am not distracted by anything else.

If you follow this example, you will be allocating four hours a day for specific tasks. Your important work gets two hours, and you allocate an hour each for communications and admin. Four hours out of twenty-four will put you on top of your work and avoid the build-up of backlogs.

When I look at the daily routines of people like Winston Churchill and Ian Fleming, they spent around four to six hours a day doing focused work and managed to get an incredible amount of work done each day. Yet these two people were very social people. They were entertaining guests almost every day and writing hundreds of letters—what we did before electronic communications. The key to their productivity was their non-negotiable focus time.

Think of your task manager as support for your calendar, and let your calendar run your day. Protect it—it’s the only time you have.

There are other things I will do, too. There are some days when I need to wake up very early—well, very early for me. On those days, I know I will need to take a nap at some point. So, I will schedule nap time. This way, when I do find myself tired and unable to function properly, I can jump into bed for an hour or so. No guilt. Just complete rest. It’s as Churchill said: you get to do a day and a half’s worth of work in one. You get an energy boost and can work more effectively in the afternoon.

This is why I keep my calendar clean. The only things I am committed to get on there. AND… More importantly, if I am invited to a meeting I will always check before committing. I hate having to renegotiate meetings. It’s time-consuming and involves a lot of back and forth.

Here’s another quick tip for you. Use a scheduling service. These are great. You choose the times you are available for meetings, and if anyone requests a meeting with you, you can send them the link to schedule a meeting. There’s some human psychology going on here. The person requesting a meeting is unlikely to ask for a meeting outside of your allocated times because they also know it is time-consuming to do so. It’s far easier for them to pick a time from your availability. I can promise you this will save you a lot of time and also make structuring your day far easier.

And there you go, Pablo. That’s how to keep your calendar clean and tight. It’s the most powerful productivity tool you have, and it’s worth protecting.

Thank you for your question. And thank you to you, too, for listening. It just remains for me to wish you all a very, very productive week.

Sunday Feb 11, 2024

The Pen Really Is Mightier Than The Keyboard

Sunday Feb 11, 2024

Do pen and paper have any role in your productivity system these days? If not, you might be missing out on something very special.

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Script | 311

Hello, and welcome to episode 311 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein, and I am your host for this show.

A few weeks ago, I posted a video on YouTube that demonstrated how I have gone back to using a pen—or rather, a few of my old fountain pens—and some paper to start planning a project. I’ve since added doing my weekly planning on paper too.

This video and a subsequent follow-up video garnered a lot of interest and some fantastic questions. It also goes back to a question I was asked on this podcast last year on whether it was possible to create an analogue version of the Time Sector System.

This week’s question is a follow-up to that question, and I hope my answer will encourage you to explore some of the unique ways the humble pen and paper can aid in your productivity journey.

So, with that said, let me hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Tom. Tom asks, hi, Carl, I recently saw your video on going back to pen and paper. What was your thinking behind that decision?

Hi Tom, thank you for your question.

In many ways, the reason for the “experiment” was something I tried when I was flying over to Ireland for the Christmas break. I decided to take a pen and notebook with me to see if my planning and thoughts would flow better on paper rather than how I usually do it through a keyboard.

The idea came from a video I had seen with Tim Ferriss, where he discussed how he finds his ideas flow better when he puts pen to paper. Plus, I have seen Robin Sharma, Tony Robbins, Andrew Huberman and read about many historical figures such as Presidents Kennedy and Nixon as well as Winston Churchill, Ian Fleming and Charles Darwin all take copious notes on paper.

I wondered if there was something in it.

When you think about it, the chances are you spend far too long in from of a screen these days. If it’s not your computer, it’s going to be your phone or TV. We just don’t seem to be able to get away from them. When you pick up a pen and a pad of paper, you are no longer looking at a screen. The whole effect on your eyesight is going to change.

This is certainly something I was beginning to feel. Pretty much everything I do involves a screen. There’s even a heads-up display in my car! I just don’t seem to be able to get away from them.

Then there’s the type. I was recently looking through some of my old planners from 2009 and 2010 and found myself being transported back fifteen years to what I was thinking back then. It was a wonderful, nostalgic journey. My handwriting was unique; I could tell which pen I used and even the ink I was using back then.

I can look at a digital document I created ten years ago, and it’s boring Helvetica in black. It pretty much looks the same as any document I create today. There’s nothing nostalgic.

There’s a wonderful video on YouTube by Adam Savage (yes, the Adam Savage formerly of Mythbusters) where he shows an exact copy of one of Leonardo Da Vinci’s Codecs. WOW! I was blown away. It looked gorgeous—even though Da Vinci wrote backwards. The aged paper, the diagrams, the pen strokes. Everything looked so beautiful.

So, as I was thinking about how I could bring pen and paper back into my system, I realised the one area where paper, for me, always works better than digital is in planning—well, certainly the initial planning stages. I also find despite Apple’s attempts at creating quick notes using the Apple Pencil, it’s still not faster than having a notebook next to you on your desk with a pen.

Now, one problem many people face with using pen and paper is you end up with a load of half-empty notebooks all over the place. I can assure you if you think there are too many productivity apps around, wait until you begin going down the notebook rabbit hole. There’s thousands of different styles, colours and papers. You’ll learn about the incredible quality of Japanese paper and what constitutes fountain pen-friendly papers. You’ll learn about dot grids, grids, graph and lined paper. Then there are the covers—leather bound, ring bound, sewn, bonded and WOW! So many decisions.

You’ve been warned.

And if you start investigating fountain pens, you’ll find yourself in serious trouble. YouTube is full of videos on what constitutes the best pens for all kinds of writers. You’ll learn about grail pens—pens everyone wants in their collection. I confess I have a soft spot for the Namiki Urushi and a Montblack 149.

Anyway, don’t say I didn’t warn you.

Now, back to how I am utilising pen and paper in my system.

I have two notebooks. The main one is my planning book. This is an A4 lined notebook where I will begin any planning session. I write the title of what I am planning at the top and then brainstorm in one colour—usually blue.

Now, I find the best place to do this is at the dining table, not at my desk. There are no screens on the dining table. So all I have is my notebook and my blue inked fountain pen. This is what call my first pass.

Now, the trick here is to write whatever comes into your head and write anywhere on the page. Remember, this is the first pass. It doesn’t matter how good or bad any idea is. Just get it out of your head. Even the craziest ideas may contain a seed of something special.

Once you’ve finished and can think of nothing else, close your planning book and leave it for twenty-four hours. Let your subconscious brain do its thing.

After twenty-four hours or so, come back to your note and, with a different colour pen, expand your initial thoughts. You could also bring your highlighters to the table if you prefer.

One reason I use royal blue as an ink colour for my first session, is a simple pencil looks great next to royal blue. But I do like to use black, green colours too.

What you will find is you’ll begin adding more ideas, and the initial ideas you had will sprout new, better ideas.

This is what I call the first pass. If there is time pressure, I will move on to the next step now. However, I prefer to have time to run a second and third pass just to get all my ideas out.

So, what is the next step? This is where I scan the paper note into my notes app. From here, I can pull out the key points and ideas and begin developing the project or video idea. There’s often research to be done at this stage and also to decide what action steps I need to take. All of which will likely require a computer.

The second notebook I have is my scratch pad. Now, this could be down to my age, but even at school, I always had a pad of paper and pen next to me for jotting down quick notes and random thoughts. There’s something comforting about having it next to you. I could, for instance, be writing this script and suddenly have an idea, and I can quickly write it down on my scratch pad for later. Once it’s written down, it’s not going to be forgotten. I can deal with it later.

This notebook is an A5 ring-bound notebook. It’s a perfect size for scratching down ideas, and the ring binding allows me to lay the book flat on my desk.

At the end of the day, I will go through the captured notes to see if anything needs to be transferred to my task manager. Anything I have dealt with previously, I will simply cross out.

However, the most important thing here is stepping away from the screen, and all the distractions a computer will throw at you and just focusing on thinking about the project, goal or whatever you need to think about.

There’s something about the feel of a pen on paper that no digital tool can replicate. I’ve tried things like Remarkable 2 and many of the other so-called “paper replacements”. Sorry, but they cannot replicate that exquisite feel of a fountain pen nib flowing across paper. I suspect this is why fountain pens are still popular among so many writers today.

Handwriting is in our DNA - from the thousands of years old cave paintings to the ancient Egyptian hieroglyphics we’ve been writing for years. Keyboards and typing are relatively modern, and anything you type looks the same—after all we generally use the same fonts for everything.

With handwriting, you’re creating art. It’s unique. Each new note is going to look different from a previous note. You can choose different pens and colours and take them anywhere and just sit and write. It is such a different experience from sitting at a computer screen and typing. That difference will give you different ideas and thoughts.

Funnily enough, I have returned to writing my journal by hand again after five years in the digital journaling world. While it was very convenient to be able to add a photo to each new journal entry, I realised when I was reading through my old planners and handwritten journals there was something so different about what I was reading. I rarely read through my old typed journal entries, but I was captivated by my old-written journals. I could have sat there for hours reliving my life though a handwritten page.

So, there you go, Tom. That is why I have returned to the analogue world.

I would also add, that I have started doing my weekly planning on paper too. If you are familiar with my Weekly Planning Matrix. You can draw out the four squares in your planning notebook and give yourself twenty minutes to think about what needs to be done next week. If feels like you are tapping into a different way of thinking which is clearer, more focused on the bigger picture and in a way more emotional than trying to do this digitally.

I hope that has inspired many of you to go out and get yourself a notebook and pen. Have a go at it. See what happens. You might just fall in love with pen and paper all over again. Just be careful, there’s a whole world out there of notebooks and pens. For me, my trusty old fountain pens and some Rhodia notebooks do the trick. (Although, O confess I’ve ordered some of the famous Japanese paper to test)

Thank you, Tom, for your question and thank you, to you too, for listening. It just remains for me now to wish you all a very very productive week.

Monday Feb 05, 2024

Stop Being So Strict With Yourself (It'll only end in disappointment)

Monday Feb 05, 2024

Are you restricting yourself too much? Attempting to stick to a too-embracing structure? It might be time to loosen up a bit.

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Script | 310

Hello, and welcome to episode 310 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein, and I am your host for this show.

Having some kind of structure or routine built into your day is important if you want to consistently get the important things done. The trouble starts when you try to stick to that structure or routine too rigidly. It begins to limit what you can do and holds you back from accomplishing the things you set out to accomplish. Plus, if your plan is interrupted by the inevitable “emergencies”, the plan is usually thrown out the window, and everybody else’s problems become the focus.

I’m all for building a structure around your day and week. It’s this structure that will ensure you get the right things done on time every time. But sometimes, something will inevitably come along and stop you from sticking to your routine or structure, and then, if you don’t have built-in inflexibility, everything will come crashing down. Either you drop everything, which leads to a build-up of backlogs, or you’ll stay too rigid and miss an opportunity that could lead to bigger and better things.

This week’s question goes to the core of this dilemma, and I hope to give you some ideas to prevent it from happening to you.

So, let me hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Andre. Andre asks, Hi Carl, I love the idea of having a structured day, but I am having a hard time sticking to my plan. I never seem to have enough time to get all my work done, and I have a huge backlog of emails and project work to catch up on. It’s causing me so much stress and worry. Do you have any advice?

Hi Andre, thank you for your question.

You are right to create a structure around your day and week. Aside from weekly planning, I would say if anyone wants to become better at managing their time and ultimately more productive, they are going to need some form of structure to their day.

However, as with most things, this can be taken too far. Take time blocking, for example. Time blocking is an excellent way to make sure you have enough time to do the critical things that need doing, yet if you try to micromanage your day—that is, you block your whole calendar—you only need one meeting or one task to overrun by just a few minutes and your day is destroyed. For time blocking to work effectively, you will need plenty of blank spaces.

For example, you may wish to block two hours for some deep work in the morning, say, between 9:30 and 11:30, then an hour for managing your communications and an hour for clearing your admin tasks for the day. That way, if you work a typical eight-hour day, you have four hours for anything else that may come up.

However, this rigidity may also be coming from outside forces.

I love reading contemporary history. My favourite era is between 1945 and 1990. These were transformative years in both the US and Europe. I am particularly interested in how creative people, like Ian Fleming, the author of the James Bond books, managed their days.

What was noticeable was with few exceptions, there were no rigid working hours. If you worked in a factory doing physically demanding work surrounded by dangerous machinery, there were laws in most countries preventing you from being forced to work beyond eight hours. For the rest, you worked until the work got done.

And between 1940 and 1980, there were no computers helping you to do your work. If you needed to write a report, you either sat down at a typewriter and typed it yourself (no delete key with typewriters—if you got a page wrong, you began again), or you may have been lucky and were allowed to hand the work to the typing pool for typing up—and then you either needed to handwrite the report or dictate it.

And don’t let anyone tell you that people got less mail in those days. People got a ton of mail each day (often quite literally). It wasn’t electronic mail; it was physical mail, and responding to that wasn’t as simple as hitting the reply key and typing. There were conventions to a written letter. You could never write, “Please find attached the file you requested”. You had to include a greeting and an ending, then sign it by hand, stick it in an envelope and take it to to post room.

There were a lot of late nights in the office getting work finished back then. Probably a lot more than we have today. I also remember in the 1990s regularly having to come into the office on a Saturday to clear files that needed clearing before the start of a new week.

Yet people adapted, and the work got done.

In many ways, we might be attempting to structure our days in the wrong way. Let me give you an example.

I’ve recently been reading a biography of Winston Churchill. Now, Churchill had an unusual structure to his day. He would wake up around 8:00 and while in bed, read the newspapers and deal with his communications. He’d read his letters, call a secretary into his bedroom and dictate the replies.

He would get out of bed at 11 am and take a bath. Often, he’d have a secretary outside the bathroom door taking more dictations—that could be a speech he was preparing or one of the many articles or books he wrote.

Let me pause here. In the 1930s, 40s and 50s, only a privileged few could afford to hire their own secretaries or assistants. Today, it’s relatively affordable to hire a virtual assistant, or you could learn to use the dictation features on your digital devices. This means you could dictate in a Churchillian way—while taking a bath and while reading your emails in bed.

After his bath, Churchill would come downstairs for lunch. This wouldn’t be a sandwich while sat at his desk. It was a full hour affair with wines and champagne. After lunch, he’d walk around his garden, feed the fish in his pond, and often paint. This was his rest time. A time when he spent some time thinking and relaxing.

Then, at 4:30 pm, it was nap time, and again, this wasn’t a quick twenty-minute nap. It was a full ninety minutes. After his nap, it was another bath, then some card games with his guests or family before a full dinner—including an array of alcoholic drinks.

At 10 pm, Churchill would disappear into his home office (or “factory” as he called it), where he would work solidly for the next four to five hours. Then it was back to bed.

If you look at Churchill’s daily structure, it was solid. It got the important work done, and it was conducted on his terms. It was unconventional by the standards of those days. His “class”—the upper class—would usually disappear to their clubs after dinner for meetings and socialising. Yet, Churchill got a huge amount of work done. He wrote almost fifty books in his lifetime, thousands of articles for newspapers and was a full-time parliamentarian.

I tell you about Churchill because his daily structure is a great illustration of what you can do when you work within your own ideals. Churchill was a night owl, not a morning person. He took advantage of that by doing his most important creative work late at night. Tim Ferriss, the author and entrepreneur, is another person who likes to do his creative work late at night.

When people see my calendar, they think I am working too much. Yet, if you look closely, I do my creative work in the mornings, then take the afternoon off (in the same way Churchill did) then return to my work after dinner. I get four or five hours of rest from work every day and can enjoy it in daylight when the cafes are open and when I can actually enjoy living close to the beach. I am also a night owl.

What Churchill did was have some solid structures in his day. These were his wake-up time (8:00 am), lunch and dinner times. If he had guests for dinner, he would stay talking with his guests until late into the evening but would still return to his home office to work until he was tired enough to go to bed.

I fear many people have come to believe it is bad to work after they finish work. But do you really ever finish work? I’m not suggesting you always take work home with you, but if you have backlogs and project deadlines approaching, perhaps giving yourself an extra hour or two in the evening to do a little more work isn’t such a bad thing.

Think about that for a moment. You have the choice of two evils. The stress and anxiety of worrying about all the work piling up and not getting done. Or extra time in the evenings to get on top of the work. One will lead to health issues, and the other is inconvenient.

I remember reading about Michael Dell’s work routines when his family was still young. He would ensure he was home by 7 pm every evening for the family dinner. After dinner, he would play with his kids until they went to bed and then go to his home office to work until midnight.

Hopefully, your days won’t be destroyed too often, Andre, but it is going to happen—that’s inevitable. The key is to be flexible. Over time, you will learn to distinguish between the genuinely urgent and the false urgencies. The thing is, and the reason I told you about Winston Churchill, is you have options beyond nine til five.

Tim Cook is famous for waking at 3:30 am and doing his email—he is clearly a morning person. Former President Jimmy Carter would go to the Oval Office at 7 am every morning to read through the reports he needed to know about that day before having a meeting with his security advisor at 8:30 am.

Productive days are not built by accident. They are built on structure. We can learn from immensely productive people like Churchill and build a structure around meal times and rest.

Insisting you must not work in the evenings is admirable, but if you have outstanding work to be done and a backlog of emails and other messages, what is that doing to your stress levels? Would it not be better for your long-term mental health to spend a few evenings or early mornings getting on top of that backlog so you give yourself less stress and more free time in the long-term?

Thank you, Andre, for your question. And thank you to you, too, for listening. It just remains for me to wish you all a very, very productive week.

Monday Jan 29, 2024

Efficiency by Design: Crafting an Organised Life.

Monday Jan 29, 2024

How much time do you spend organising and reorganising your work each day? A key question to ask if you are seeking better productivity and time management.

You can subscribe to this podcast on:

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The 2024 ULTIMATE PRODUCTIVITY WORKSHOP

The FREE Beginners Guide To Building Your Own COD System

Script | 309

Hello, and welcome to episode 309 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein, and I am your host for this show.

Deciding to get organised and better at managing your time is a good goal to have. After all, when you know where everything is and what needs to be done, you will see an exponential increase in your productivity, and that means, if managed well, your time management will also improve.

However, there is a fine line between spending too much time managing your stuff and not enough time doing your stuff. When you get caught up in that trap, you are lulled into feeling you are being productive when, in fact, you are not getting anything important done.

There are many reasons why this happens, the most common of which is becoming obsessed with tools—the apps and technology that promise to make organising and doing your work easier. No, this does not happen. Sure, a solid set of tools can help, but these tools will never do the work for you. Some of the worst tools will cause you to waste a lot of time organising and maintaining them instead of helping you to do your work more effectively.

Now, before we get to the question, I’d just like to give you a heads-up about this year’s Ultimate Productivity Workshop. This will be held on Friday the 9th and 16th February. Starting at 7:30 pm Eastern Standard Time (A little under two weeks away), This workshop will cover your calendar and task management in week one. In week two, we will look at how to manage email and other communications, as well as the all-important daily and weekly planning. By the end of these two sessions, you will have the know-how to build your very own “perfect” productivity system.

But what’s more special about this workshop is when you register, you get access to four of my mini-courses for FREE, as well as a workbook for all sessons. PLUS, you get a chance to ask me anything about time management and productivity.

Now, places are going fast, so if you don’t want to be disappointed, get yourself signed up now. Full details for the workshop are in the show notes below.

So, what do you need to do to ensure you are spending the appropriate amount of time doing your work and managing the work coming in? Well, before we get to answering that, let me hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Kris. Kris asks, Hi Carl, is there a right balance between keeping my tasks and notes up to date and organised and doing the work? I find that keeping everything up to date takes me at least an hour a day and sometimes longer. It’s very frustrating.

Hi Kris, thank you for your question.

I am always very careful with these types of questions because it is a good thing to use a few tools to help you with your organisation. For instance, a well-maintained notes app will do a lot for your overall productivity because note apps today have incredible search functionality. This is far better than when we were trying to keep all our notes up to date in paper notebooks and file folders.

However, because of this search functionality, we no longer need to spend a lot of time organising notes into folders (or notebooks, as some note apps call them) and tagging. All we need to do today is make sure we are making the title of the note easily searchable. That involves ensuring you have a keyword you would naturally search for and perhaps the date in the title.

After that, all you would need to have in your notes app is a simple folder structure, so you have at least the remnants of a system. A simple work and personal folder system would work today because search is so powerful.

The more complex you make your folder structure in notes, the longer it will take you to keep things organised.

One other tip on notes. It’s likely that anything you put in your notes is not going to be urgent. Urgent things are normally things we have to do, and we would put those into our task manager or calendar. This means when it comes to cleaning up what you collected, you can do this once a week. I do this on a weekend when I do my weekly planning.

Another issue I come across is prioritising the task manager above the calendar. If you stop and think for a moment, this does not make a great deal of sense. A task is something that can be done at any time. It may need to be done on a given day, but when on that day you do it is not important. For example, you may need to call a client, but no time has been specified. This means you could call them at 9 am or at 2:30 pm. All that matters is you call them that day.

But if you were meeting a client for lunch, that would be a different matter. You would need to be in a specific place on a given day and time. That would be in your calendar.

In those two scenarios, the lunch meeting would naturally take priority over the phone call.

This means your calendar is at the top of your productivity tools hierarchy.

If I were to choose one tool that was kept up to date at all times, it would be my calendar, and to do that will likely only take two or three minutes a day.

But let’s step back a little here and look at the process for managing your tasks. If you’re listening to this, you will probably be aware of the COD system. COD stands for Collect, Organise and Do. We need to be collecting the stuff we need to do, then allocate a little time for organising that stuff and finally, we need to do the work. The ideal split between organising and doing is 95% of your time doing and 5% organising. That works out at around twenty minutes a day organising your stuff and the rest of the time doing.

You are collecting all the time, and your process for collecting needs to be quick and with a minimum of friction. Here, technology helps you because you will likely be carrying your phone with you everywhere you go. This means your phone becomes your UCT—Ubiquitous Collection Tool.

To ensure that your phone is optimised for this role, you want to make sure collecting tasks, notes and events is as easy as you can make it.

However, once you have all this stuff collected, when will you process it? I do my processing in the evening. It’s quieter, and I can process all the stuff I have collected without distractions.

Now, processing is not about moving all your stuff from your inbox to your folders. The emphasis needs to be on eliminating, not accumulating. Your thinking should be around asking yourself, “Do I really need to do this task?” not where can I put it?

There will always be more stuff to do than time available to do it, so eliminating as much as you can at this processing stage will save you a lot of anxiety and overwhelm—lists have a habit of growing uncontrollably if not checked.

The great thing about focusing on eliminating rather than accumulating is it reduces the need to spend time organising. The delete key is a lot easier to operate than adding additional information and ensuring the tasks are written in a way you will understand what they mean next week.

The thing is, if you get your processing right the first time and you are not arbitrarily adding dates so you don’t forget a task (as opposed to adding a date because the task genuinely needs doing on that date), you will not have too much reorganising to do.

I see a lot of people having to spend a lot of time rescheduling tasks every day because they were being a bit over-ambitious about what they could accomplish in a day. On a given day, that may not seem like a lot of time, but it adds up, and by the end of the week, you will have spent thirty to sixty minutes just rescheduling.

There’s an old carpenter’s saying, “Measure twice, cut once.” Well, in productivity terms, this would equate to thinking twice before dating a task and doing the task once. Every time you reschedule a task, you will mentally picture yourself doing the task and deciding you don’t have time for it right now, so it gets rescheduled. Not a very effective way to manage your time.

Think of organising tasks as collect fast, process slow. This way, you will find yourself less likely to waste time reorganising and rescheduling stuff. There’s a better chance you will get it right the first time. An extra few minutes when you process will save you a lot of reorganising later.

And now the elephant in the room—the tools you are trying to use to organise all your stuff. Be careful here. The more complex and pretty an app is, does not necessarily mean it will be better for your productivity. In fact, I find the more complex an app is, the slower you will be. All those bells and whistles mean more buttons to push.

When I compare my coaching clients’ speed at being able to find things, Apple Notes seems to be the fastest, and that is the simplest. Notion, Evernote and Obsidian may have a lot more features, but all those extra features mean it’s harder to remember where something is stored. And if you become adept at using search, you will find the complexity of getting something into your system slows you down. Avoid these attractive yet complex apps. They are procrastination traps, and it will take a superhuman effort to avoid playing and fiddling with them when you are tired or not in a very productive state.

I hope that has helped, Kris. If you get your collecting, organising and doing right, you will only need around twenty minutes a day to organise your stuff. The rest of the time, you can spend getting your work done.

Thank you for your question and thank you to you too for listening. It just remains for me to wish you all a very, very productive week.

Monday Jan 22, 2024

Who Controls Your Time?

Monday Jan 22, 2024

Podcast 308

If you’re not in control of your time, who is? That’s what we’re looking at this week.

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The FREE Beginners Guide To Building Your Own COD System

Script | 308

Hello, and welcome to episode 308 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein, and I am your host for this show.

One of the most common comments I get on my YouTube videos is about who controls your work day. The answer to that question is you. It’s always been you.

Even at its most basic level, you accepted an offer to work where you work at some point, which was a choice you exercised. Similarly, as each day begins, you could choose to stay in bed and fake sickness—not something I would recommend, of course, but you always have that choice.

And, you always have the nuclear button option—to quit at any time—although I hope it doesn’t need to come to that.

The problem with all these choices—choices you make every day—is while you are free to make these choices, you also have to accept the consequences of your decisions. So, what you are really doing is calculating the cost/benefit of the decision you make.

Staying in bed might seem a great idea on a cold, wet morning, but you probably know that by 11 am, you’ll be feeling guilty, and when thought about further, you will likely begin to feel a little anxious about all the things you might be missing out on.

But one thing you should never tell yourself is you have no choice. You do, and you always will.

Let’s put it this way: you may have an important, critical meeting with your CEO arranged at 11:00 am tomorrow morning, but if a close family member—your son or daughter, mother or father—is taken seriously ill overnight, you’re going to choose to be at the hospital with your family. (Well, at least I hope you are)

In that situation, you are exercising your choice. You cannot be in two places at once, and therefore, you have to choose your priority.

So, with all that said. Let me now hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Isaac. Isaac asks, hi Carl, I have tried time blocking, but my boss won’t let me. Every time I sit down to get on with some deep work, he’ll call or message me, and I have to answer immediately. How do you deal with these scenarios?

Hi Isaac, thank you for your question.

One of the benefits of getting organised and in control of your day is you get to clearly see what needs to be done each day. Being able to see everything that needs to be done allows you to prioritise your work.

The problems we face, though, rarely come from the work we have to do. They come from the interruptions and distractions coming at us from other people.

But let’s get serious here. Most of us are not working in jobs that involve the life or death of patients. It’s not like someone in need of urgent attention from us is being wheeled into our offices for our immediate attention. So, let’s get real about how much time we have to do the work that comes at us.

Your boss might like you to respond immediately, but I am sure they can wait, and if you have allowed them to become accustomed to your quick responses, perhaps it’s time to slowly ween them off that expectation.

In my experience, bosses who demand instant attention from their team have been conditioned to expect instant responses. It’s not often your boss’s fault; it’s yours because you do it, therefore they expect it.

In this situation, you have two options. You can have a face-to-face meeting with your boss and explain the difficulties they create when they expect instant responses and how the quality of your work and productivity would improve if they allowed you some breathing room.

The second option is to re-train them. Slowly, over a few weeks, lengthen your response times. Begin with five minutes, then ten, then fifteen and so on until you find the right balance. When I’ve tried this experiment on bosses in the past, I’ve found anywhere between fifty minutes and three hours can be gained here. If you’re lucky, you may find you have a boss who forgets they ever asked you and never chases you up. (Although, I admit they are rare)

However, Isaac, I was a little concerned with your choice of words, “I have to”. Do you? I mean, really, do you “have to”? In life, there rarely are any “I have tos”; these are concepts created by ourselves to create a sense of urgency.

If you’re listening to this podcast, you live in a free society, and that means you always have a choice. When we use the words “I have to”, we are delegating responsibility for our choices to other people. If you do that, you are never going to find a sense of peace or fulfilment. You’ll always be waiting for instructions from someone. It’s never “I have to”; it should always be “I choose to” because that is the truth. You choose to allow your boss to interrupt you.

When you reframe things to “I choose”, you take responsibility for your actions and that will give you a little more assertiveness when it comes to working with your boss or customers and clients.

One of the most effective things I ever did when working in a law firm with demanding clients and bosses was to create what I called “protected time”. I learned this when I was working in sales. If I didn’t have an hour or two each day when I wasn’t available for customers, I would drop the ball on almost everything. I needed that time to sort out the sales admin and to ensure the deliveries to my customers were on time.

When working in a busy law office, I came across the same issue. Always being available meant too many things were not getting done. Sure, I was a hero to my colleagues and clients until they found I didn’t get around to doing what they were asking me to do. I was prioritising the here and now, instead of what was genuinely important—ie the commitments I’d already made.

You cannot sustain that. Allowing all these interruptions is going to catch up with you and not only leave you exhausted and stressed out, but it will also destroy your career.

Now, you’re not likely to be able to suddenly impose one or two hours of protected time each day if you’ve allowed yourself to always be available. You’ve set expectations, and you are going to have to change those expectations. The most effective way to change things is to have a talk with your boss. Explain your dilemma and ask him (or her) to allow you one or two hours a day for deep, focused work. Explain to them how this will benefit them and how it will ensure you will be able to produce better quality work and service to your customers.

You could ignore this advice. But if you want things to change, something’s going to have to change that change must begin with you and the way you approach your day.

The only way I was able to get control was to initiate the “protected time” protocol. I chose the quietest time of the day to do this. When I was in sales, that was from 9:00 to 10:30 am. When I was in the law office, it was 8:30 am to 11:00 am. After that, the phones lit up, and it was go go go.

But I was relaxed. I’d got the most important work done that day, and aside from answering some random questions about ongoing cases, it was plain sailing. Sure, there were some days that it didn’t work; emergencies inevitably crop up from time to time. But you just deal with those when they come up. They don’t happen every day, and if they do seem to happen every day, you can look at your strategies and see where you can make changes.

If you’ve got overlapping commitments on your calendar and no space to get on and do the work you’re employed to do, you’ve got serious time management problems. It’s time to stop, look at your calendar and decide what you can and cannot attend.

I know it’s hard. It’s very hard. As humans, we are naturally wired to please people. But you’re not pleasing people when you let them down by not being able to carry through with your commitments. And then consider the toll on your family life. If you leave yourself exhausted at the end of the day and have to take work home with you, what does that say to your family about your priorities?

I like to think of it this way. I was not employed to be a people pleaser. I was employed to do a job. That could be selling a lot of cars or helping people with their legal problems. That does not mean you should not be polite and respectful, but when someone interrupts you, they are not respecting your time, and that needs to be addressed.

I’ve often said that the best time management hack is the learn to say no politely. The best strategy I’ve found is to say yes but impose your time frame. For example, if a colleague or boss asks you to do something, you can say you will do it once you have completed your current work or project. Then tell them you can do it next week. That often gets them to pause and then say, “Don’t worry, I’ll get someone else to do it.”

That’s not a poor reflection on you; you will soon begin to shine because the quality of your work will improve. You’ll not miss deadlines, and your reliability will increase. It’s a win-win for everyone in the end.

Ultimately, it comes down to you deciding where your priorities lay. I’m reminded of the story of the consultant working for a large famous consultancy who was asked to come in on a Saturday to help prepare for an important presentation the following Monday. She apologised and said, I’m sorry, I cannot come in on Saturday as I have an agreement with my husband to spend Saturday with him and our daughter. Her boss was frustrated at first but accepted her reason. A few days later, he called the consultant into his office and thanked her. Her refusal to come in on Saturday because of the agreement with her family inspired him, and he decided he would never ask his team to come in on a weekend. He even imposed the family rule on himself, which he later credited for saving his marriage.

I’m not suggesting taking action on this with your boss will change the culture in your company, but that story is a good example of how sticking to your principles can earn you a lot more respect from your peers.

I hope that helps, Isaac. And thank you for your question.

It just remains for me now to wish you all a very, very productive week.

Monday Jan 15, 2024

Master Productivity | What Really Matters.

Monday Jan 15, 2024

How much time do you spend organising and shuffling your work? And how much time do you spend doing the work? That’s what we’re looking at in this week’s episode.

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Script | 307

Hello, and welcome to episode 307 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein, and I am your host for this show.

One of the great things about deciding to get organised, becoming better at managing time and being more productive is a sense of being in control and on top of everything coming at us. Nothing beats that feeling of knowing what needs to be done and that you have sufficient time today to get it done.

However, there is a dark side to all this. That is elevating the tools and practices above actually doing the work. It’s great that all your tasks are neatly organised in a task manager, and your notes are all perfectly tagged and in their respective folders. But is the return on the time invested in maintaining all that worth it?

I would go as far as to say that with all the technology built into your apps’ search engines, 90% of what you are doing to maintain all these apps and tools is wasted time. You don’t need to spend all that time doing it because a couple of hours spent learning how to search on your devices will render most of these maintenance activities redundant.

And that is where this week’s question comes in. How much time do we need to spend each day organising and processing? The answer to that is probably a lot less than you think.

So, without further ado, let me hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Alysha. Alysha asks, hi Carl, I have been on a quest to get myself organised and become better at managing my time, but all the books and articles I read seem to tell me I have to spend hours each week organising, tagging and filing and I wonder if that is actually the best use of my time. Do you have any thoughts on this area?

Hi Alysha, you make a very good point and one I often find myself despairing at when I see some of the questions I get in the comments section on my YouTube videos.

It seems a lot of people are not actually interested in getting better at managing time or being more productive. They are much more interested in playing with the tools instead of doing the work.

Let me explain. The tools and devices you use to be more productive are around 0.005% of what it takes to be more productive.

To be more productive is about what you are producing. It's not about how well your task manager is organised or how precisely you have your notes tagged or organised.

I mean, let’s be honest here, you can be exceptionally productive armed only with a paper notebook and a calendar. You don’t need anything more. All these wonderful digital tools are great, don’t get me wrong, but if they become the main focus of your whole system, then they become the distraction and prevent you from doing what needs to be done to be productive—that’s doing the work.

Recently, I’ve been re-reading some older time management and productivity books. Books from the late 1980s and early 90s. These books were written before the massive advances in computer technology in the workplace and yet, the problems people were facing back then are the same fundamental problems people are facing today.

There are the parents who are trying to juggle their career with raising their children. There’s the busy executive who is struggling to get their core work done because they are always having to be in meetings or dealing with clients calling them all the time. And there are the people struggling to respond to all the letters and messages they receive each day.

The tools and channels may have changed, but the problems in managing all this work have not. It’s still there, and I am sure it will still be there in fifty or a hundred years’ time.

The thing is, it’s never been about the tools. You can have the best, most advanced tools available today, but if you are not getting on and doing the work, you will still have backlogs and be overwhelmed. If you are not keeping control of your calendar and allowing other people to schedule meetings for you, you will be overwhelmed and unable to do your core work.

I was reminded of this recently when listening to David Goggins on the Andrew Huberman podcast. In one part, they talk about all the supplements and protocols we are supposed to be taking and doing. Yet, unless you put on your running shoes and get out and do the run, none of these supplements or protocols will help you. They should never be used as an excuse not to do the work.

Yet, that is what so many people are doing today. They are using the tools to avoid doing the hard thing. The actual work.

If you have a twenty-page report to write for your boss, open up your computer, click on the Microsoft Word icon and write it. If you need to email a client, open up your email app and write it. You do not need to have a thirty-minute debate with yourself about which is the best tool to use to write the report, and you don’t need to clear your email inbox to send the email to your client.

What I have noticed over the last few years is a lot of people are using their tools as an excuse to procrastinate on doing the hard work. People will spend hours on YouTube or an app-finding website looking for the miracle app that will somehow miraculously do the work for them.

It’s a little like the person who wants to lose weight and get fit and invests all their time and money in supplements and training gear but never goes out and does any exercise. You know that will never work. You’ve got to do the work.

Planning and organising do have their place. It is important to know where everything is and what needs to be done. But that should never be at the expense of doing the work.

Yesterday, as I was recording and editing this week’s YouTube video, my little studio was a mess, and my desktop was covered in footage and screenshots. Everything appeared disorganised and messed up. Yet, the video was recorded, and the editing was done. During the five or six hours I was working on that video, my only focus was the output. I didn’t care about how untidy everything looked. That did not matter. What mattered was the video was recorded, edited and posted.

When I’d finished, then I could clean things up. Move all the stuff from my desktop to the folder and cross off the task in my task manager. Job done.

The focus is always on getting the work done, not how beautifully everything is organised.

One of the biggest problems with digital tools these days is the battle app developers are having to stand out in a very crowded productivity field. In order to stand out, they are adding more and more features, and that leaves us with more and more things to fiddle with.

I see people spending a lot of money on apps like Super Human and Hey email apps. These apps claim to sort your email for you, moving to the top of the list of the emails they think are the most important. Now, I am sure most of the time, they get this right, but the reality is you can do this yourself in apps like Outlook, Gmail and Apple Mail. You do not need expensive apps for this.

But as a new toy to play with, these apps are great. They will stop you from getting on and clearing your backlog and give you something new and interesting to play with. But is that the goal? I hope not.

If you want to clear your email backlog, you have to get on and clear it. No app will ever do that for you.

If you have subscribed to hundreds of newsletters and signed up to get the news delivered to your inbox every morning and are overwhelmed by the hundreds of emails you are receiving, perhaps the problem is not the tool but you. You signed up for these. You can give yourself an hour or two and unsubscribe from them any time.

One of the most common questions I get is about how to organise projects. Now, many projects have a lot of moving parts, and tasks need to be done in order to keep them moving forward so the deadlines are met.

But do you really need a complex system to organise these projects? I have a project at the moment to update my free COD course. I have my notes and the outline neatly organised, and each week, I review the project. Yet this week, the project hasn’t moved forward. Why? Because I am ignoring the obvious thing. I need to do the work. I need to set up my studio and begin recording it.

I can spend the next six weeks shuffling files, but that won’t result in an updated course. The only way that will happen is if I go into the studio and record it.

And that’s the same for you, too. If you want to be more productive, then you need to do productive things. That means doing the work. There is no other way, and there certainly is no app out there that will do that for you.

If your car needs washing, then take your car to the car wash centre.

If you need to clean up your home, then when you get home today, do it.

If your email is out of control, then open up your email and get it under control.

If you need to lose weight, put down the cookie, put on your exercise gear and exercise.

None of this is complex. It might be difficult, and you may not want to do it, but if it needs to be done, you will have to do it sometime. Why not now?

The bottom line is if you genuinely want to get control of everything going on in your professional and personal life, you need to do the work. Planning, organising and searching for better tools will not do that. They are less than 1% of what it takes. The only thing that worked forty years ago is the same thing that only works today. Doing the work.

I know this may not be what you want to hear. But the reality is the miracle tool does not exist, and if it did, you would soon find yourself out of a job.

The most effective way to become more productive and better at managing our time is to develop processes for doing your work so you become more effective and efficient at doing it. That way, you will get faster, and that, in turn, will leave you less overwhelmed and with more time to do the things you want to do.

Thank you, Alysha, for your question, and thank you too for listening.

It just remains for me now to wish you all a very, very productive week.

Monday Jan 08, 2024

Getting Control Of Your tasks Once And For All.

Monday Jan 08, 2024

Are you guilty of attempting to do too much each day? If you are, you may be suffering from something called “hero syndrome”, and it’s not a very productive way to manage your life.

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Script | 306

Welcome to episode 306 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein, and I am your host for this show.

I remember a few years ago someone commented on a post I had written about only having 24 hours a day. The lady suggested that this was not strictly true because some people had more privileges than others. For instance a CEO might have an army of assistants, or a wealthy individual may have cooks, nannies and butlers in their home to do a lot of the work less privileged people need to do.

I don’t disagree with her. What she pointed out is true. But, no matter who you are, you still only get 24 hours. A CEO is employed to make decisions, meet with key people within the organisation which their army of assistants cannot do for them, and if the wealthy individual wants to sit around all day with nothing to do drinking champagne and canapés, then good luck to them. It’s not a life I would like to live.

The key to becoming more productive and better at managing your time is in how you make the most of your twenty-four hours. Knowing what your essentials are would be the first step, but what else can you do to ensure you are making the most of each day while ensuring you are getting enough rest and relaxation? Well, that’s the subject of this week’s question.

Speaking of which, that means it’s time for me to hand you over to the Mystery podcast voice.

This week’s question comes from Richard. Richard asks, hi Carl, I’ve always struggled to get everything I need to do done and when I get home at the end of the day, I’m just too exhausted to do anything but crash on the couch. Do you have any suggestions on better managing my time?

Hi Richard, thank you for your question.

It looks like what you describe is part of the journey to becoming better at managing your time. The first step is to acknowledge that things could be better. Your question suggests you are at that stage.

One thing I would recommend is to do a task audit. What tasks are you trying to complete each day? Are they strictly necessary and if they are, could you group similar tasks together so you develop processes for getting them done.

Let me give you an example.

Most days I cook my own dinner. I also like to do my fair share of the house chores. So, I found a way to group cleaning up the kitchen and dining room while I cook my dinner. At first it felt a little overwhelming—watching my dinner cook while I was cleaning down the fridge or vacuuming the floors, yet today, it’s just something I automatically do. I no longer need to think about what I am doing.

I’ve also taken to sorting out the laundry at the same time now. The laundry room is just off from the kitchen so it just seemed logical to either put a load of washing on or to fold the freshly laundered clothes. Now, I am cooking dinner, cleaning the kitchen and dining area and checking the washing.

Now if I put all those tasks onto a task list, it would look ridiculously overwhelming. Yet it isn’t. It’s surprising what you can do in three and 3/4 minutes while you wait for your eggs to boil.

The great thing is, I no longer need any of these chores on my list. When I make dinner, that’s my trigger to do the chores.

Doing a task audit will likely highlight a lot of inefficiencies. I certainly found a lot. The key is to look at different areas of your life and work and to find better ways of doing it.

It will naturally feel strange at first. You’re changing a habit and that’s always hard. Yet, the long-term benefits are huge.

I’m reminded of a story about the former Ferrari Formula 1 Technical Director, Ross Brawn. When he started his own team, Brawn Racing in 2009, he quickly discovered that he didn’t have time to read all the documents and emails he was receiving. One of his team members suggested printing out all the documentation and emails and placing them in a folder he could then read as he was commuting in to work. The commute was one hour each way, so this gave him two hours of reading time each day.

Being self-employed, I generally eat my lunch alone. I use this time for reading articles related to my work. This gives me around forty-five minutes each day for reading.

This way of managing our work is called leveraging time. We cannot change the amount of time we have each day, but we can seek ways to maximise what we do in the time we have.

Wealthy people do this by hiring people to do work for them, we probably do not have that luxury, but we can still leverage our time by being smart about how we use time.

Now, life is not just about doing our employed work. There is a lot more to living life. There’s time spent with the people that matter to us and exercise, for example. Where do we fit all that in when we are already busy?

You mentioned in your question you are “too exhausted” to do anything other than crash on the couch when you get home. Now, unless you are working a job that involves a lot of running around, that tiredness is likely mental tiredness. I would suggest in the evenings you get out and move. Do some form of exercise. This could be taking a walk, or doing a few body-weight exercises for twenty-minutes or so.

I know this will go against every instinct. You’re exhausted and all you want to do is crash. The problem with this is once you stop and slow down your body is not going to want to get up again. This is when you will likely get caught in the cycle of mind numbing scrolling and streaming TV shows. While there is a time for this kind of activity, doing it every day is not going to be healthy for you in the long-term.

Physical activity in whatever form will help to prevent you crashing at the end of the day. It will reduce your stress levels and help you to sleep better. It will also give you what is called a “second-wind” where your energy levels will rise a second time in the day. It will also leave you feeling a lot more positive which in turn will help your relationships because you will be much more engaged in any conversation.

Earlier, I mentioned building processes to help you to maximise your time. I remember discovering processes as the key to becoming much more efficient with the work I do. For instance, I used to get anxious about all the admin tasks that seemed to build up each day. It wasn’t until I realised that admin was a part of life that would never go away that I decided to do something about it. Admin tasks are relentless and never go away. Sure, some days you may not have much, but others you will—I refer you to the tax submission season, for example.

Now, I have a block of one hour each day dedicated to dealing with admin. Most days, I don’t need the full hour, but it’s there if I need it. What this has done is taken the anxiety of not having enough time away. I know I have time. I have up to seven hours a week for it, and that’s more than enough to manage all those little admin tasks.

I do this with email, too. Communication is an inevitable part of your life today. If it’s not emails, it’s text messages. The question is, how much time do you need each day to keep on top of it?

The problem with not having a dedicated time for responding to your messages is you will allow incoming messages to distract you. I recently read that the average person is checking email every six minutes! Wow! How on earth would you ever be able to get any meaningful work done if you were allowing yourself to be distracted that often?

Not just the fact you are being interrupted, it’s also the mental energy required to do that much task switching. If you are doing this, Richard, no wonder you are crashing at the end of the day. Your brain was not designed to work that way.

Here’s the science bit. Our brains work in cycles of 90 minutes—interestingly it does this in sleep as well. You can focus your attention on deep meaningful work for around 90 minutes. After that you will be fatigued and need to rest. Now that rest does not mean you check email or scroll social media, it means you should switch things around. So, you could break your day up into 90 minute segments. Deep work followed by something light and physical. You do not need to do physical activity for 90 minutes, but a ten to twenty minute walk would do wonders for your focus, mental energy and overall feeling of wellbeing. It gets the blood flowing and clears out your brain ready for the next session of work.

One final bit of advice I can give you is to start with what you want time for. Work is generally eight hours of your twenty-four. Aside from work, what do you want time for? Start with that. Build that into your calendar first. The great thing about our employed work is that time is already fixed. Using the tips I’ve shared with help you manage your work there.

So what do you want time for? How much sleep do you need or want? Get these fixed into your daily routine and calendar and build from there. You’ll be much happier and more energetic this way. The only thing you need do then is to experiment, find the right balance and pretty soon all that end of day exhaustion will disappear.

I hope this has helped, Richard, Thank you for sending your question in and than you to you too for listening. It just remains for me now to wish you a very very productive week.

Monday Jan 01, 2024

The Secret To Sticking With Your New Year Goals: Finding Your Why and Your How.

Monday Jan 01, 2024

Hello and welcome to 2024! And in this episode, I’m answering a question about sticking with your New Year plans.

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