Your Time, Your Way

The FREE Beginners Guide To Building Your Own COD System

Episode 281 | Script

Hello and welcome to episode 281 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.

An area I find most people struggle with is breaking bigger tasks down into manageable chunks. How do you determine something like “write report on Quarter 1 Marketing campaign” when you may not know where to start? While it might be clear what needs to be done, it may not be clear how long something like this would take.

In many ways this comes about because we are not prioritising correctly. If your number one task for the day is to complete a report, or write a paper for your professor, why would an email or message become more important. You have no idea what or how many emails and messages you will get each day, you only know you will get some, but email and messages can never be your priority for the day. They don’t move things forward for you. They might help other people, but if your number one priority is the report, why change your plan?

Anyway, before we go any further, let me hand you over to the Mystery Podcast voice for this week’s question.

This week’s question comes from Meghan. Meghan asks, Hi Carl, thank you for your recent podcasts on core work. One area I struggle with is knowing how long a task will take. Should I be allocating time for each task or just doing what I can. Additionally, how would a Ph.D student define their core work?

Thank you Meghan for your question.

Let me begin with the second part of your question first. What is the core work of a Ph.D student?

This is going to relate to your chosen topic. What are you studying? The vast majority of your work here is going to be researching, taking notes and perhaps conducting studies. This is primarily likely to involve a lot of reading. So how much reading do you feel you need to do each week?

This needs time allocating to and that’s where you calendar comes in. Let’s imagine you want to spend four hours a day reading. How will you break that down? If you were an early bird—someone who likes to start their day early, you may choose 6am to 8am as your reading time. You could then perhaps set aside a further two hours later in the afternoon. That would still leave you with plenty of time for dealing with communications, socialising and meeting with your professor.

If you are not an early bird and prefer doing your reading later in the day you can schedule it for late evening,

Working on any studies you are conducting or papers you are writing should also be scheduled in your calendar.

With these two activities your calendar will tell you your writing and reading blocks and that’s all they say. You task manager and notes will indicate what you will read or write.

Now, onto establishing how long a task should take you. That’s going to be very different most of the time. However, it’s not really about how long you should spend doing a task, it’s more about how much time you have available to spend on that task.

Let me give you a personal example from this podcast. It takes me around two hours to write the script for this podcast. Some days I can write it faster, other days I may need more time. Every Tuesday morning, I have a two hour writing block in my calendar and for the most part I can get this script written. However, this week, I was only able to schedule an hour on Tuesday morning, which meant the script was only half done. I then needed to find another hour later in the week to finish it off.

When looking at my calendar, I discovered that the only time I had available was Saturday evening. Now that raises a question. Do I use time I generally protect for other things, or do I allocate an hour to writing the script? Well, as I need to record and publish the podcast on Sunday afternoon and Sunday morning I have a lot of meetings, the only time I had was Saturday. The decision was made.

I could of course have decided not to publish a podcast this week, but I see this podcast as part of my core work and therefore non-negotiable. So, the decision was easy, block an hour off on Saturday evening.

The truth is that doesn’t happen very often, so it’s not like I have to regularly write this script in my rest time, but if it must be done, it must be done.

Now, for the first part of your question, Meghan. How do you determine how long a task will take? For most of you a lot of what you do will be predictable. A simple example, would be doing a weekly grocery shop. I know, for instance, I need an hour for this. Similarly, taking my dog for a walk will be an hour.

You will also find a lot of the work you do is part of a process. If you were a graphic designer, perhaps much of your work would be sending concepts and ideas to your clients and awaiting their approval. If you been designing for a long time you will likely know how long a piece of work will take. I know, for instance, I need an hour to write my weekly blog post. It’s not an exact science, some days I can write it in forty minutes, other days I need ninety minutes. On average, though, it takes around an hour.

I watched an interesting talk by Jeffrey Archer. Jeffrey Archer is a prolific author having written over forty books in the last forty years. He has an interesting schedule for doing his work.

He will wake up at 5:30am, and begin writing at 6AM. He writes for two hours (by hand, not keyboard) and then take a two hour break. Then from 10am to 12pm he will write some more before taking another two hour break. He will do another two hour session from 2 til 4 and finally between 6pm and 8pm he will read through what he had written for that day.

The interesting thing here is he is not counting the amount of words he writes. That depends on the flow. Somedays he will write a lot, other days it will be a struggle. The key for him is he follows the process each day. He knows, after forty books, it will take him around 1,000 hours to write a book and see it on the bookshelves.

I know after nearly 800 blog posts that a blog post from first draft to publication takes two hours.

Notice that Jeffrey Archer gets six hours of writing in each day and has plenty of time in the breaks to make phone calls, write emails and deal with other administration tasks. He’s focused on the 1,000 hours over six months, not worrying about how many words he will write each day.

So, what about you, if you have a task to do when does it need to be finished by? Imagine you have a task to do and you need to deliver it by the end of the week. The best day to start is today. First task, look at what needs to be done. Do you need to do some research? If so, how much time can you dedicate to the research? Perhaps you can only do two hours. That’s fine, block research time off in your calendar. How much time will you need to prepare the finished task? If its a written piece or a presentation, how long do you need?

If you leave that to Thursday, you are going to find yourself in trouble. My advice is to start writing it no later than Wednesday. It’s likely you will only know how much time you need when you begin the work. I find if I am designing a workshop for a company, I only know how long it will take once I develop the outline. Once I have that I can anticipate how much time I need.

There’s always going to be something in the work you do that will give you an indication how long something will take. Let’s imagine you have a difficult customer. When you first learn of the problem, you will have no idea how long you will need to resolve the problem. You will not know that, until you speak to the customer. So, speak with the customer at the earliest opportunity. From that conversation, you will now have some idea about what needs to be done and how long it will take.

If you delay having that conversation, all you will be doing is guessing. And, worse, your brain will be warning you that you need a lot of time. It’s likely you won’t need a lot of time, but our brain is not logical, it panics until you can give it something solid to work with. So, make the call or open your notes and make a decision on what you will do first and when you will do it.

However, the only way you will learn how long something will take is to develop a process for doing your work. It’s through processes that you will learn how long something will take. When I was teaching English, I used to do seminars for companies in different aspects of English communication. The first time I put together a seminar, I didn’t know how long it would take. The first one took me around twenty hours, the second and subsequent ones took on average sixteen.

Once I knew that, I could plan out my preparation time and refine things. I also focused on the process for building the seminar, so I was able to break down the components parts and make those more streamlined and gave me a better understanding how long each part would take.

It also taught me I needed a minimum of two weeks to prepare the seminar. It was possible to do it in a week, but that would mean working longer hours than I wanted to. I ended up with a process that took sixteen hours spread out over two weeks.

And that’s what I would suggest you do with the work you are doing. Track what you do, how long each part takes and look for ways to naturally break it down. You an then use your calendar to spread out the different parts so they get done.

I hope that has helped, Meghan. Thank you for your question. And thank you to you too for listening. It just remains for me to wish you all a very very productive week.

Monday Jun 19, 2023

How To Stay Motivated.

Monday Jun 19, 2023

This week, how do you motivate yourself when you are just not in the mood to do any work?

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Episode 280 | Script

Hello and welcome to episode 280 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.

How often do you wake up in the morning with a long list of to-dos and just want to crawl back under your duvet? Or come back from lunch, look at your desk and just go “naw, just not in the mood”?

If it’s more times that you would like, you are not alone. If you are a living human being, it’s going to happen. You are going to have good days and bad. It’s perfectly normal and not something you should beat yourself up about. However, sometimes that lack of motivation to do the work, can be untimely. You may have a deadline, an urgent matter to deal with or some preparation for a meeting to complete. What can you do in these circumstances? Well, that’s the topic of this week’s podcast.

And so, to get things started, let me hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Mohammed, Mohammed asks, Hi Carl, how do you stay so motivated each day? I really struggle with this. When I get up in the morning, I feel demotivated and just don’t want to get up. Do you have any suggestions on how to wake up feeling more motivated?

Hi Mohammed, thank you for your question.

There are a number ways you can wake up feeling more motivated and energised for the day. One simple trick is to make sure you get enough sleep. We all need between six and eight hours of sleep each night although we differ on the optimum number—for example, I discovered I needed seven hours, twenty minutes, not the six I thought I needed, I’ve learnt if I sleep less than seven hours, I will not have a very productive day and will likely need to take a nap sometime in the early afternoon.

You can discover your optimum daily sleep hours by doing a simple test. For one week, sleep with no alarm and track how many hours you sleep. At the end of the seven days, total up the number of hours you slept and divide it by seven. That will give you the number of hours you actually need, rather than guessing the number.

Once you know your optimum number of sleep hours, set yourself a going to bed time (thirty minutes before you need to be asleep) and stick to it.

I know this may require you to change a few things. If you are in the habit of scrolling social media or watching TV late at night, you may need to adjust the amount of time you spend doing these things. But I can assure you once you dial in your sleep patterns, you will soon find yourself waking up feeling a lot better than you likely do right now.

While sleep is not going to affect your motivation, it will ensure you have the energy to get through the day.

Now, what about motivation. This has everything to do with your mindset about the work you do. If you see your work purely in monetary terms, you are going to feel demotivated. Money as has been discovered is a poor long-term motivator. Sure if someone offered you a lot of money to do something, it’s probable you will do it as long as it does not conflict with your personal values—after all the saying “everyone has their price” is largely true. But is it the money that motivates you or what you think you could do with the money?

As Daniel Pink discovered several years ago, there’s an amount of money you need to earn to live and anything above that figure will not motivate you. Daniel Pink set that amount at around $70,000 per year. Beyond that, because it does not affect your ability to eat, have a roof over your head or the financial ability to take a holiday once or twice a year, money no longer provides an incentive. (Although we think it does) It might be nice to buy an expensive watch or to own a luxury beach-side villa in the Mediterranean, but your needs—food, and shelter are taken care of and material things are not going to motivate you when it comes to getting up in the morning to do your work.

I’m currently reading about Robert Maxwell. In case you do not know, Robert Maxwell was the chairman of Mirror Group Newspapers in the 1980s and early 1990s. (If you are listening in the US, Maxwell also bought the New York Daily News) Maxwell, it turns out was a crook. He was stealing money from not only his public companies, he also stole his employees pension funds and owed multiple banks many millions of dollars when he died in 1991.

Maxwell didn’t steal all this money because he wanted more material things. He already had a helicopter, private jet, a yacht and multiple homes. He stole this money because he desperately wanted to maintain his identity and reputation. His self image prevented him from being able to cut back his excesses and it ultimately destroyed him and many thousands of Mirror Group employees’ pensions.

Maxwell’s motivation each day was his need to maintain his empire and his image as a high-flying successful business giant. It ultimately failed and he was soon exposed for the person he was.

However, beyond narcissism—which can be a very powerful motivator, What does motivate people is the sense we are doing something worthwhile. And that is controlled by what we want to accomplish in life.

My first job was cleaning the changing areas in a hotel health club. It was three hours a day six days a week and I loved it. It was not the work that I loved, that was hard, but I saw it as an education. I was given autonomy on what I cleaned and when and that allowed me to feel I was in control. I took pride in ensuring the showers were spotless when I had finished. That the floors were clean and the towels were neatly stacked in each changing room. I learned about systems and processes for getting my work done and it began my fascination with how to accomplish my work in the most efficient way.

All my early jobs taught me valuable lessons. I saw each one as an education and valuable experience. Working in hotels taught me the importance of standards. Selling cars taught me about the art of selling, working in law taught me about integrity and professionalism.

No matter what work you do, whether you love it or hate it, it is giving you an education. You don’t become the CEO directly out of university, you have to learn through experience, make mistakes and understand the intricacies and nuances of managing people. You don’t become a surgeon straight out of medical school. You have to do your shifts in the emergency rooms, do the rounds and learn from your peers.

When you begin the day, you have a new opportunity to learn something and move your career forward. You also have the choice to go into to work and complain about how much you hate it, come home, scroll through social media looking at people doing what you want to do and feeling jealous and thinking about how unfair life is.

You also have the choice to go into work and instead of hating what you do, look for ways to improve it. It wasn’t pleasant scrubbing walls in the showers, but I learned how to do it better and even today, I use what I learned when I clean my bathroom. Weirdly, I feel a sense of pride in my abilities to clean a bathroom and make a bed (another thing I learned working in hotels)

What else can you do to motivate yourself to get up in the morning? One trick that works is to have a morning routine you love doing. Something you look forward to doing. For instance, making my morning coffee, writing my journal and cleaning my email inbox is pure joy for me. I look forward to sitting down with my coffee and writing whatever’s in my mind into my journal. I also enjoy clearing my email inbox. I have no idea what will be in there. There could be problems, kind comments, newsletters and spam. Each day is different. I also gamify it by timing how fast I can clear my inbox. I especially enjoy the days where I have 100+ emails to process. Learning those in less than 25 minutes always makes me smile.

What would you love doing in a morning that will take less than forty-five minutes? Experiment, and see what excites you.

Another way to avoid that dread of a new day is to ensure you have a plan for the day before you go to bed. This is a psychological trick you can use that will motivate you in a morning called “implementation intention”. Your plan for the day gives you the intention to get it done. Writing these out in a journal in a morning reinforces it. For instance, I could have begun today by planning to write this podcast script. I would have make sure that was flagged in my task manger before I finished the previous day and when I wrote my journal I would write it out again.

Be careful here, if you write more than two or three things you will fail. There are too many unknowns that could come at you in the day, so limiting it to two tasks makes it doable no matter what is thrown at you.

Finally, what are your long term goals. Where do you want to be in five, ten or twenty years time? If you don’t know what’s the point of getting up in a morning? You don’t have to have lofty expansive goals, it could be you want to learn something new such as photography, or graphic design. Perhaps you would like to learn to swim or play golf. Having something to aim for gives you purpose and purpose gives you motivation and motivation gives you energy.

So there you go, Mohammed. Make sure you are getting enough sleep, you have the right mindset for your work or studies, that you have a plan for the day and you have something long-term to aim for. It surprising how these can transform your life and make getting up in the morning something you are excited about.

Thank you for your question and than you to you too for listening. It just remains for me to wish you all a very very productive week.

Monday Jun 12, 2023

What Happens When You Do Master Your Time? (It’s not pleasant)

Monday Jun 12, 2023

Podcast 279

In this week’s episode, I share with you what happens when everything begins to work as it should. Be prepared; this episode is scary.

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The FREE Beginners Guide To Building Your Own COD System

Episode 279 | Script

Hello and welcome to episode 279 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.

This week’s question comes from a coaching client of mine who has worked with me for a few months and has developed a system and a way of working that has enabled him to get on top of his work, but has also left him feeling anxious and uncomfortable. He told me there’s a sense of missing something, that he should be doing more.

So, to get us started, let me hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Gary. Gary asks, Hi Carl, my system is working perfectly, but I feel there’s something missing. It’s like I have this feeling I am not doing enough. Is this normal?

Hi Gary, thank you for allowing my to share this on my podcast.

So why is Gary feeling as if he should be doing more? Well, it’s likely he’s become addicted to the stress caused by feeling overwhelmed and busy. That sense of not being in control, which means each day he felt he was being pulled from one crisis deadline to another without ever feeling he had time to work on what was important or even a chance to take a break.

If you think about it for a moment, when you’ve spend a large part of your working life reacting to events, when you finally reverse that and start to anticipate events so they do not overwhelm you, it is going to feel weird at first. It may even frighten you. You stress levels drop—often suddenly—and that can cause anxiety. If your body has become used to dealing with a lot of stress, not having that around is going to be strange and that is why we often feel something’s missing. There is, it’s called stress. It’s gone.

In many ways, as you become better organised and more productive, you need to prepare yourself for the withdrawal effects of a reduced amount of cortisol (the stress hormone) surging through your bloodstream. These withdrawal effects are often the reason why so many people unconsciously self-sabotage their efforts. They will do things like change their task manager or notes app. Not because the new app is any better than the ones they used before, but because it gives them a sense of doing something constructive—yet, transferring all your notes and tasks to a new app is not a constructive use of your time.

The real question to ask yourself is what can you do with all the extra time you will have once the way you do your work becomes more efficient?

This is where you can look at your areas of focus. Only one part is related to your work, yet, depending where you are in life it’s likely that will be the area that is taking up a disproportionate amount of your time. But what else is there in your areas of focus that is not getting the attention it deserves? For example, a lot of people would like to spend more time with their friends and family. Is there anything you can do to be able to spend more time there?

Perhaps you could pick your kids up from school or call round to see your parents more often.

What about hobbies? I know we don’t talk about these a lot these days, but hobbies are a great way to reduce stress, relax and take your mind off things.

Now if you are working in an office environment, how about doing some mentoring? One of the roles leadership involves is mentoring the next generation. Even if you are not a leader, yet, helping your colleagues develop their skills is a great way you can make use of your extra time. The great thing about mentoring is not just what you teach, but also what you learn. Coaching, has not only given me a way to help others, I have also learned an incredible amount from the people I talk to every day.

Something you could consider is to work on your education. Now, I am not talking about formal education, but more unusual fields. For instance, advertising and marketing company, Ogilvy’s vice-chairman, Rory Sutherland has spent the last twenty-years or so learning about behavioural psychology. This is the study of why we do what we do and it has not only been a fascination for him, it’s helped him in his work and given him an avenue to develop a side business public speaking and entertaining people with his observations. If you haven’t already watched his TED talk from 2009, I highly recommend you do so.

He’s also written a book, called Alchemy, which I would also recommend.

The point is, you have the ability to take control of what you do with your time. And, with the way we work changing at a rapid rate—whether we like it or not—and the potential for artificial Intelligence causing some radical changes to the types of jobs available, the people who will succeed are the ones who have the time to look ahead and make choices based on analysis rather than being forced to change.

So, how do you get to this point?

Well, this podcast has given a lot of advice over the last five years on how to get control over your time but the one thing that I live by is to eliminate not accumulate. This insight came from my project a few years ago when I decided to try out minimalism. I read the books, watched the videos and I followed a lot of the advice and paired down my wardrobe and possessions. I also adopted a one in one out policy. So, if I buy a new pair of jeans, I will throw out an old pair. Or, if I buy a new computer, iPad or phone, then the old one goes out.

The temptation when you become better organised is to add more and more stuff to your task manager and notes app. After all, you have a system that will take all that stuff in, but do you really want it to? The more you put in, the more you have to deal with at some point.

I am always looking at ways to reduce the time it take to do things. For instance, I love it when I wake up to an inbox of 100 plus emails. I set a timer and see how fast I can clear them from my inbox. I see this as training, because being fast at making decisions about whether something is important and needs a response or not will help with other areas of my life. The same goes with my daily and weekly planning, I’m always looking at ways to speed it up. Do I really need to go through and review every project? (No you don’t, by the way).

Daily planning can be done in less than five minutes if you have a process for doing it. Mine is simple, Calendar to see where my appointments are for tomorrow and Todoist to review my task list and to ask myself is this realistic.

But one of the greatest benefits of adopting an eliminate not accumulate philosophy is a lot of the stuff you may be collecting today is likely to sort itself out it you leave it alone. I learned this with my online course learning centre. Occasionally, someone will have difficulty logging in to their account—they may have forgotten their password or are using the wrong email address. They send me an email asking to help.

In the past I would rush to respond. Now I wait an hour. I’ve discovered nine times out of ten I soon get a follow up email saying they’ve figured out the problem themselves.

Best advice here is slow down. A lot of what you are asked to do is a reflex and if you slow down, people will often find the solution themselves.

Another tip for you is to make yourself less available. I learned this from reading about the routines of successful people. Authors such as Stephen King and John Grisham lock themselves away when they are writing. No internet or phone. Just a quiet room so they can spend three or four hours focused on their writing.

How much work could you get done if you had just two hours each day where you knew no one can disturb you? Being less available is scary at first, but you soon become used to it and the best thing you boss and colleagues will begin to respect your focus time because they see the results you are producing.

Don’t ever accept the thinking you have to be available all the time for your colleagues and customers. You don’t. Set some boundaries. Experiment and see what people will accept or not. You might be surprised how accepting people are.

So there you, when you make the decision to become better organised and more productive you are setting yourself on a course where some big changes will happen. You will have more time, be a lot less stressed and it will feel uncomfortable at first. However, don’t let that stop you and certainly don’t self-sabotage your hard work. The anxiety and feeling uncomfortable is just your brain’s way of adjusting to the new you. A person in control of their time and not stressed.

Thank you Gary and thank you to you too for listening. It just remains for me to wish you all a very very productive week.

Monday Jun 05, 2023

HowTo Take Control Of Your To-Do List

Monday Jun 05, 2023

Are you the master or slave of your task manager? In this week’s episode, I’m going to show you how to take control of your tasks.

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Episode 278 | Script

Hello and welcome to episode 278 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.

In the late 1990s and early 2000s, people were busy, much as we are today, yet we never began the day with to-do lists of twenty-plus tasks. That wasn’t the way we used to-do lists. To-do lists were for the essential, must not forget to do tasks.

Most desk diaries at that time only had space for around six tasks at the bottom of each day’s column. Ironically, six tasks was the number Ivy Lee recommended when he devised the Ivy Lee method for Bethlehem Steel in 1918. That method worked then and it still works today.

So what has happened over the last fifteen years or so? Have our brains diminished somehow? I don’t think so. I suspect the reason why we are struggling now is because we believe everything that must be done should be added to the to-do list, yet does it? How effective would you be if the only things you saw on your list each day were the things that really mattered? I know you would be a lot more focused.

That’s what we’ll be looking at this week, so, let me hand you over to the Mystery Podcast voice for this week’s question.

This week’s question comes from Michelle. Michelle asks, Hi Carl, I’ve tried so many times to use a to-do list and it always begins well, but after a few days, it becomes overwhelming. I know how helpful they are and I wondered if you could break down what should and should not be in a to-do list.

Hi Michelle, thank you for your question.

Let’s go back to Ivy Lee. While we don’t know why Ivy Lee chose six tasks to add to a to-do list, what we do know is anyone who has used this method almost always complete the six tasks and has enough time at the end of the day to plan the next six.

Ivy Lee’s method is simple. At the end of the day, write down, in order of priority, the six tasks you want to complete tomorrow. Leave that piece of paper on your desk so when you arrive back at work in the morning, the first thing you see are those six tasks. Then, you begin at the top and work your way down the list until you have all six crossed out.

Think about that for a moment. How confident are you at being able to consistently complete six tasks each day?

Let’s imagine for a moment you are a university professor. Today, you have two ninety minute lectures to give from 9:00am. Your lectures will finish at 12:15pm and then you have to arrange some meetings with your Ph.D students, mark some papers, spend a little time writing your own paper, respond to your email, prepare for your lectures tomorrow and exercise. That’s six tasks. Do you have time for anything else? If you work a typical eight or nine hour day, three hours have already gone lecturing, which leaves you with five to six hours to do everything else.

Exercise can be done after you finish for the day, but marking papers, writing your own paper and responding to email are not five minute tasks. I would say, if you try and cram anything else into your day, you’ve already lost the day.

The key to this Michelle is to understand that time is limited. We do not have an infinite amount of time each day. Sure, you can work eighteen hours a day trying to do everything, but that is not sustainable. You might be able to that for a couple of days, but eventually you will break. You are not a machine and there needs to be balance between work and rest. (Whether you like that or not).

But look at the professor’s day, if she were to do the tasks she had set for herself, she would be moving important things forward. She might not be able to finish everything, that’s fine as long as she’s consistently working on the important things.

In many ways, we are our own worst enemies. Thinking that everything has to be finished in one day will always lead to overwhelm and in the worst case scenario, burnout. It’s not possible to complete everything at the first try. Sometimes you need to continue with a task on another day.

Now, there is something else at play here. How are you writing your tasks? You are not going to do very well at the supermarket if all that was on your list was: food, drink toiletries. Sure you would pick up something, but more than likely you would pick up all the wrong things. Instead, we need to be smarter than that and be more specific. Apple, bananas, chicken, salmon, broccoli, sprouts, red wine and shampoo would give you a better (and faster) experience at the supermarket.

The same applies to your to-do list. Writing things like; Ph.D curriculum, Bathroom and Board meeting, on your to-do list is not going to help you. What do you need to do related to the Ph.D curriculum? What does the “bathroom” mean? Perhaps what you mean is you want to redecorate the bathroom. Great, what does that mean at a task level? Pick up some paint swatches? Buy paint and brushes? What?

Another thing about writing vague words down on your task list is you will have no idea how long it will take you. Ph.D curriculum, how long will that take you? How about if instead of writing a statement, you wrote something like: continue writing Ph.D curriculum”? Now you can decide how long you will spend writing the curriculum. Using the word “continue” (or begin) here puts you in control of the time you spend on the work. A simple change, but one with a huge benefit when it comes to reducing an overwhelming to-do list.

Now, let’s go back to the number of tasks you are putting on your to-do list. Many to-dos have what I would describe as a natural trigger. For instance, your garbage can needs taking out when it is full. I know I see my garbage can every day, so I can tell when it needs taking out. Similarly, I know when my car needs washing every time I drive it. It would be pointless add these as tasks to my task manager.

How about email? Do you send all your actionable email to you to-do list? Why? You already have the mail in your email app, why do you need to duplicate it in your to-do list? All you need is a folder in your email app, called something like “Action This Day”. Any email that requires action can be placed in there and if you dedicate a given amount of time each day for dealing with your actionable emails, you can simply go to that folder and work from there.

Now, I know there can be an issue with emails that contain a bigger task. For instance if your boss emails you and asks you to prepare a report for this month’s board meeting. That’s not going to be a five minute task. However, rather than sending the email to your to-do list, add the task itself and archive the original email. You can then make a decision about when you will write the report. Once the report is finished, you can retrieve the original email from your achieve (it’s simple to do with search) and send the report.

Now, I know I may have made this sound easy, the trouble is it’s not. To reduce your to-do list requires a change in approach. If you’ve been told to capture everything, it will seem counterintuitive to not do so.

I advise to look at all your tools. For instance, if you need around an hour a day to respond to your email and messages, then schedule that hour in your calendar. There’s no point in saying you cannot find an hour for emails and messages, when you still need an hour. That’s fighting against time itself, you will never win that battle. To give you an example, generally, I set aside 4:30 to 5:30pm each day for responding to messages and emails. For the most part I can be consistent, but occasionally, I have to move the time around. That’s fine. The objective is to do it, not necessarily do at 4:30pm.

Exercise can also be put on your calendar. I’ve found if you put exercise on a to-do list, you will find an excuse not to do it. On your calendar, and it’s unlikely you will find an excuse.

Project notes are a great place to put your dependent tasks. A dependent task is a task that cannot be done until something else has been done. For example, you cannot complete a sales report until all the sales data has been collected. Or you cannot redecorate the bathroom until you have bought the paint.

Another tip I would give is to keep your grocery list separate from your task list. For example, I use Todoist as my to-do list, but my grocery list is in Apple Reminders. I wear an Apple Watch and to add an item to the list is as simple as raising my wrist and asking Siri to add something to the list. You can also keep a shopping list in your notes app if you prefer.

If you are struggling with your to-do list, remember the only list that matters today is your today list. Nothing else is important. If you are planning the week and giving yourself ten to fifteen minutes at the end of the day to review your tasks for tomorrow you can make sure you have not over-committed yourself before the day starts. You should not be working from your folders. That’s a sign you have not planned the week. Weekly planning gives you time away from the noise to calming decide what needs to be done next week. That will go a long way towards reducing your daily list.

I hope that helps, Michelle. That you for your question. And thank you to you for listening. It just remains for me now to wish you all a very very productive week.

Monday May 29, 2023

Why Use Three Tools When One Could Do It All?

Monday May 29, 2023

This week, how do your task manager, calendar and notes fit together in a time management and productivity system?

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The FREE Beginners Guide To Building Your Own COD System

Episode 277 | Script

Hello and welcome to episode 277 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.

A frequently asked question is how does everything fit together? By that what is meant, is having three separate productivity tools too much for something as simple as being guided toward what needs to happen next?

On the surface it might well look like that. After all, why use three tools when one tool could do it all. Your calendar, could easily manage your appointments and tasks and quite a few task managers have tried this by integrating with the mainstream calendar apps.

However, what is missed is the ability to compartmentalise. To be able to quickly see the big picture of your day and then to drill down deeper to the micro level and make decisions about what you can or should be doing with your time at that moment.

So, that is what we will be looking at today and to get us started, let me hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Andy. Andy asks, Hi Carl, I’m struggling to understand why I need to use a to-do list and a calendar. Everyone seems to talk about this but why not keep everything you need to do on your calendar and dispense with using a task manager?

Hi Andy, thank you for your question.

The truth is you do not need a task manager at all. When I began my time management journey, I used an A4 desk diary that showed a week over two pages. When open on my desk, that diary showed me the whole week at a glance.

At the bottom of each day, there was sufficient room to add a few tasks and that is exactly how I used it. Appointments in their allotted time and to-dos written out at the bottom of each day. It worked brilliantly for over fifteen years.

However, with that said, digital tools have made somethings a lot easier. For instance the digital to-do list allows us to create recurring tasks—tasks we would frequently forget to do. This way we can off load a lot from our brains into a digital system without feeling anxious about whether we will remember to do something or not.

However, why do we need three productivity apps when in theory one could do everything for us?

The biggest problem with having everything contained within one app is the overwhelm it will produce. Seeing everything on one page (and I mean everything) will prevent you from quickly seeing what is important and what is not. Generally, in the hierarchy of tools the calendar gives you the overview of your day. It tells you where you need to be at a given time. For example, if you need to collect your kids up from school at 4pm, that would be on your calendar. Similarly, if you have a meeting with an important customer at 1pm, you need to know about that and you need to see it in the context of your whole day.

With tasks, you likely have ten to twenty tasks to perform each day. These will include big important tasks, such as preparing for an important meeting with your boss, to smaller, less important tasks such as refuelling your car before an early morning start the next day. Preparing for the meeting and refuelling your car can be done at anytime in the day and in terms of priority, will be less important than being outside your kids’ school gates at the correct time. (I hope)

If you were looking at a list of all your appointments and tasks for the day, it’s going to look overwhelming—even on the easiest of days. You will have important and not important tasks all mixed up together and being able to quickly distinguish what you should be doing will be challenging.

Instead you can look at your calendar as showing you the big picture of your day. It tells you where you need to be with who and when. It’s a quick reference tool in that you can glance at your calendar and see instantly where you should be next and when. It’s not overwhelming because it only shows you your events and blocks of time where you can do the smaller tasks.

Your task manager is the micro-level of your day. It shows you, at a micro-level, what needs to be done. For instance, today, I have a task reminding me to call into my dog’s vet to pick up some anti-tic tablets (it the tic season here in Korea). This task can be done at anytime as the vet’s clinic is a twenty-minute walk from my home. I’m not going to schedule that as I can do it anytime up to 6pm and I know I will need a break at some point in the day and I can do it then.

My task manager also shows me all the little routines I should do today. From clearing my actionable email and updating my business tracking spreadsheets to scheduling my social media. I do these everyday throughout the day and it’s helpful to see what I have and have not done when it comes to closing down my day.

Your notes is something different. This is a tool that has always been used, whether keeping these in notebooks or on bits of paper, we’ve always kept notes and they have been separated from our productivity tools. As far back as Leonardo Di Vinci or Isaac Newton, notebooks have always been where we kept thoughts and ideas.

In our productivity toolbox, notes are the support for your projects and ideas. You only need these when working on a particular piece of work. The great thing about digital notes is they are searchable and that is where they have a huge advantage over paper notes. It means less time filing and searching.

The key to having all these tools working effectively is in how you use them. I recently looked at replicating my old paper-based desk diary system in my digital calendar and it works exceptionally well—which really shouldn’t have surprised me as it’s simple. The only issue I had was not being able to cross completed tasks out. It was either the task stayed at the top of my calendar or they disappeared, which meant I did not have a record of what had been completed. However, in theory the system would work.

However, the issue of overwhelm raised its head again. Seeing all my appointments and tasks in one view is just not a pleasant experience. It dilutes your attention and will cause you to cherry pick easy tasks just to clear some space. That’s not the more effective way to do your work.

Instead, what I have found works best, is to use tags (or labels) to correspond with my focus work time blocks. Let me give you an example of how this works. On a Monday I have a two hour block on my calendar for writing between 9:30 and 11:30am. In my task manager, I have a label for writing. When I plan my day, all I need do look at my writing tasks for that day and decide which one I will do.

I am not being distracted by emails I may need to respond to—I will do that in my communications hour later in the day—or if I need to do any project work. My calendar tells me I am writing for two hours between 9:30 and 11:30 and as long as I respect my calendar—and after all, I was the one who decided I would be writing at that time—then I know each day I will be working on the right things and not being pulled off onto less important, but perhaps louder tasks.

And that’s an important point. Your calendar is your creation—or at least should be. When you get a calendar invite, you don’t have to accept it. You have a choice: accept, decline or maybe. If the invite clashes with a focus block time, you need to have the courage to stand your ground and request an alternative time. A quick tip here, when suggesting an alternative time, always offer two times. You increase the chances the other person will accept your offer of another time with that technique.

Now if your calendar is “compulsory”—at least once you have finalised your calendar for the day it should be, your task manager is discretionary. Never get upset if you do not complete all you tasks for the day, but hold a full blown investigation if you ignore your calendar.

The reality is, there are too many unknowns that could happen in the day—particularly if you are working with other people—you may begin the day expecting a meeting with an important client, only to find they had to cancel and ask for another day and time. Suddenly the meeting you were going to have this afternoon in another part of the city is cancelled. Now you have three hours, you didn’t expect. What are you going to do? That’s where being able to open up your task manager and bring a few tasks forward is helpful.

It’s quick, and you can quickly rearrange the appointment knowing the important things you had planned for that week will not be interrupted if you have to rearrange a meeting.

Now, I should point out, none of this will work if you are not doing any weekly planning. If you’re not planning you will always be working on the latest and loudest. You will never look at the big picture, and you will always feel overwhelmed. The weekly planning sessions are all about giving you some breathing room to look ahead, see what’s heading towards you and making decisions about what you should be working on.

Not everything is important and a lot of what we think we should be doing will, given time, sort themselves out. But, you will never know what those are without doing a plan for the week.

So, there you go, Andy. I hope that has helped. Thank you for your question and than you to you too for listening. It just remain s for me now to wish you all a very very productive week.

Monday May 22, 2023

How To Establish What Your Core Work Is? (Leadership Edition)

Monday May 22, 2023

This week, we’re looking at how to define your core work and how that translates into what you do each day.

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The FREE Beginners Guide To Building Your Own COD System

Episode 276 | Script

Hello and welcome to episode 276 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein, and I am your host for this show.

In the Time Sector Course, I introduce the concept of “core work”. The work you are employed to do or perhaps another way to look at it, the things you are responsible for at work. It’s your core work that you will be evaluated on by your employer, and if you are self-employed it is the work that generates your income.

If you were never to define what this part of your work is, you would find yourself caught up in trivialities masquerading as important work. Those petty disagreements between colleagues, most emails and messages and water cooler gossip.

However, defining what your core work is one part of the process. There is another, more important part to understanding your core work, which is what this week’s question is all about. This question also came up in a recent workshop I did. Defining your core work is quite different from knowing how that definition operates at a task level. Today, I hope to illuminate this important step for you.

So, with that said, let me hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Linda. Linda asks, Hi Carl, I am a Senior Vice President for a small pharmaceutical company. I took your Time Sector Course and have got stuck with my core work. I think I know what that is, but I don’t know how that works day to day. Could you help me with this?

Hi Linda, Thank you for your question.

Let’s start with why it’s important to identify your core work. Most of our time management and productivity issues evolve from having too much to do and not enough time to do it. This creates backlogs and that leads to you feeling overwhelmed and anxious about how much to feel you have to do.

Yet, there are different types of tasks we need to do. There are the absolute, the discretionary, and the time wasters. If we do not identify what our absolutes are we end up spending too much time on the discretionary and time wasting tasks.

Spending some time identifying your absolute must do tasks means you can then allocate sufficient time to get these done each week. However, in order to identify what these tasks are, we need to know what we are specifically employed to do.

For example, if you are a salesperson, you primary roll is to sell your company’s products or services. This means your core work is any activity that will potentially lead to a sale. This could be calling prospects, meeting with existing customers and asking for referrals.

Once you know this, you can define what these activities mean at a task level. Calling prospects, for instance, could mean you dedicate one hour each morning to call potential customers and try to arrange appointments. You could also, set aside a hour on a Friday afternoon to contact your existing customers to make appointments to meet with them the following week.

A salesperson core work is not filling out activity reports for their sales manager or sitting in sales meetings. None of these activities risk leading to a sale. However, these might be important, to your sales manager, and you will need time to do them, but they should not take priority over your sales related tasks.

It’s as Brian Tracy and Jim Rohn preached—majors and minors. Major time is being in front of your customer. Minor time is sitting in an office chatting with your colleagues.

Now for you Linda, your roll is a leadership roll. Your core work is likely to be centred around supporting your team so they can do their jobs with as little interruption as possible. Your roll is not to micro-manage your team, your roll is to clear obstacles so they can get on and do their jobs. This will inevitably involve meetings with your team—although not too many so as not to interrupt their work.

I’m reminded of how Red Bull Racing’s Team Principle, Christian Horner, organises his work. Christina Horner is not only the Team Principle, he’s also the CEO of the company. In a recent video Red Bull put out we were given an insight into how he divides his time. During a race weekend, he is the Team Principle and will be track-side with the rest of his team. He’s dealing with media responsibilities, leading team briefings and managing race strategy.

When he returns to the team’s base on a Monday or Tuesday, he’s the CEO. His role and core work has changed. Here he will have meetings with his key people to make sure everything is running as it should be and if it isn’t he will discuss strategies to get things moving in the right direction. Christian Horner’s role as the CEO is to keep a focus on the company’s goals and to be guide his team towards achieving their goals.

Christian Horner’s core work as a CEO is to listen to his team, ask question and help to remove blocks to successfully completing projects and goals. His tasks will come from these meetings. He may need to discuss with the board to increase funding for different areas, or he may need to call a key supplier to speed up the delivery of a key component. His core work is to assist his team in solving problems so they can achieve their goals and targets.

A leader’s core work is generally two-fold. To support their team and to report to the board of directors. To support their team, that will involve talking with the key people. So arranging regular meetings with these people is a task. Similarly, serving the board is a core work task. What does the board want? Quite often, information for the board is consistent. Reports, for instance may need to be sent to the board each month. Collecting the information and delivering these reports will be core work tasks. When and how will you do that?

Now an issue I frequently come across is a person identifying their core work, but then not distilling that down to a task level. For instance, I create content. I consider that to be a part of my core work. Yet, just saying I create content is not enough. What does that look like at a task level? For me, that means writing a blog post, two newsletters, recording this podcast and filming two YouTube videos each week. The tasks here are writing, recording and filming. Now I know that, the only question remaining is when will I do that each week.

Now I’ve been creating this content for a long time, I know how long each piece takes, so all I need do now is block time out on my calendar for creating content and make sure the tasks are in my task manager.

So, to give you an example of how this looks, I have two hours blocked out Monday and Tuesday morning for writing. That is sufficient time to get my writing commitments completed. I have three hours blocked out on Friday morning for recording and filming. That takes care of my podcast and YouTube videos.

Core work is non-negotiable, it must be done. This is why once you know how long you need (and you will soon learn how long your core work will take) you make sure you have sufficient time blocked out on your calendar each week for doing it.

If I include all the writing, recording and editing, I need around twelve hours each week to do my core work. When you distil your work down to its core level, you will find to complete it requires considerably less time than you think. You soon realise you have plenty of time left over for meetings and other work. By blocking out time each week for your core work, you know before the week begins you always have sufficient time for this important work.

Architects and designers need time to do their creative work and discuss projects with clients. Architects may also need to discuss materials with suppliers. However, the core work—the work that ultimately pays their income—will be the design work. If they have not set aside enough time for doing that work, everything else will be irrelevant.

If we look an example of a hotel general manager, their core work is to ensure the hotel is profitable, and the highest standards are maintained. Describing core work like that is not helpful at a task level. What does ensuring the hotel is profitable look like at a task level? That could be to regularly meet with the hotel’s sales and marketing team to discuss strategy. What about maintaining the hotel’s standards? That would involve walking around the hotel each day inspecting rooms, food service and cleanliness.

I once worked with a general manager who did this every morning before his management meeting. If he spotted anything below standard he would discuss this with the relevant departmental manager in the management meeting. This was not done as a telling off session. It was about highlighting issues with the relevant manager. This method ensured the management team were all focused on the same thing. No manager wanted to be called out in the meeting.

This particular manager went on to have a highly successful career rising to becoming Operations Director of the hotel group.

While leadership roles are different from managerial roles in many ways, the key with leadership is to empower and trust your team will do their jobs to the best of their abilities. As a leader, your job is serve your team and help them do that. It’s not to get in their way or do their jobs for them—if you need to do that, why are you employing them in the first place. I always think of leadership core work as communicating with their team and guiding them to successfully completing their projects. Meetings helps, but can often get in the way of doing the work. Perhaps you could learn from my former general manager and make it a core work principle to do a walk round of your department each morning virtually or in person.

So there you go, Linda. I hope that has helped. It’s likely you have identified the abstract part of your ore work. All you need do is answer the question; what does that look like at a task level?

Thank you for your question and thank you to you too for listening. It just remains for me now to wish you all a very very productive week.

Monday May 15, 2023

How To Set Some Rules To Make Your Life A Lot Easier

Monday May 15, 2023

In this week’s podcast, I answer a question about setting some rules of engagement for yourself.

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The FREE Beginners Guide To Building Your Own COD System

Episode 275 | Script

Hello and welcome to episode 275 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.

Have you ever stopped to establish some rules by which you do your work and live your life? If not, you could be missing out on something very powerful that helps you to automate what you do and reduce a lot of decision making.

A lot of the issues around productivity and better managing our time comes around because everything we do is treated as unique or new. Yet, a lot of what we do each day is not unique. In fact, we are likely repeating the same steps each day, but because we have not established a routine or process for doing these tasks, they feel cumbersome and that leaves us finding excuses for not doing them.

That then kicks off a cycle of pain. Take email for example, we let it pile up until eventually we are forced to do something about it, and then we waste a whole day (or in some cases a week) just trying to get on top of it and deal with the backlog. That’s not a very productive way of managing your email.

This week’s question is all about how and where to establish some rules of engagement with your work.

So, before we get to the answer, let me hand you over to the Mystery Podcast Voice, for this week’s question.

This week’s question comes from Matty. Matty asks, Hi Carl, do you have any suggestions for simplifying tasks and work? I find as soon as the week starts, any plans I may have soon so complicated I never know where I should be starting.

Thank you, Matty for your question.

Interesting you use the words “simplifying tasks and work”, that’s what it’s all about. If we can find a way to simplify the work we do, we become faster at it and it requires a lot less thought—and that’s always a good good thing.

So what can we do to make doing our work easier and more automated?

Let’s begin with email and other messages we receive at work. This is an area that screams out for a process and some rules. Email is coming at us all the time. It never seems to stop. For many of you, you likely get emails through the night as well. If we were to let it pile up it would become a tedious task trying to find the important mails and messages. So, a process here would help you to automate it.

I’ve talked before about setting up an Action this Day folder in your mail for any email that requires some action from you. That could be replying or reading. If you need to take any kind of action, drop it in your action this day folder.

Now the process you follow is at some point in the morning you clear your inbox. And that is clear it, not scan it. Delete emails you don’t need and archive emails you think you may need in the future. Anything you need to act on goes into your action this day folder.

Then at some point towards the end of the day, you set aside an hour for clearing your action this day folder.

Now here’s the thing, email is still an important part of our work communication. I know a lot of companies are using internal messaging systems such as Microsoft Teams or Slack, and because of that you want to include any responses to these messages in this time you have set aside. There may be some messages that need responding to more urgently, and you will likely need to deal with these sooner, but for the most part try to push off responding until your dedicated communication time.

If you were to skip your communication time one day, you will find yourself having to double the time you set aside the next day. This is why, it needs to become a rule. No matter what, you will dedicate one hour of your work day for dealing with your communications. If your work involves a lot of email and message interaction, you may need to extend this time, but try it out with one hour first and see how you get on.

Now when it comes to setting rules for communicating here’s something that will help your reputation at work. Set some rules for your response time. Now, it’s important not to be overly ambitious. If you regularly have client meetings that take two or three hours, telling everyone you will reply to your messages within an hour is unrealistic. Here’s my set of communication rules:

For email I will respond within twenty-four hours. Now if anyone it trying to engage me to use email as a form of instant messaging I will deliberately slow them down, no matter how important they are. Email should never be used for anything urgent. If your neighbour’s house was on fire you would never email them. You’d call them. There is a hierarchy of urgency. If something’s urgent, make a phone call. If it needs doing today, use instant messaging. Everything else can go by email.

For instant messages, my rule is within four hours and phone calls, I will try to answer immediately, but if I need to get back to someone it will be within an hour.

Whatever rules you apply, tell everyone. You can add your rules as an email signature to reinforce this. Once you’ve set your rules, the first step if for you to begin living them. You’re not likely to be perfect straight away, but just because you missed something, doesn’t mean you’ve failed. Stick with it. You’ll become comfortable with it and as long as you are dealing with your actionable mail each day, you won’t have backlogs building up and that will be one area of your work you now have under control.

Now where else can you apply rules?

How about doing focused work in a morning? This is when your brain is at its freshest—after a night’s sleep (even if it wasn’t a good night’s sleep). Take advantage of that and try to block one or two hours a couple of days each week where you will not be available for other people. You will need to be smart about this. Look through your calendar and see where the peak time for your meetings are. If most of your meetings happen in the middle part of your work day, you can make sure your blocked out focus times, are at either side of those peak times.

You know your schedule, so find some blocks of time where you can get some quiet focus time. You do not need to do this every day, although you can try to get there over time.

As an example, I block Monday and Tuesday morning for writing. It blocked out on my calendar and even my wife knows I am busy at those times. Thursdays and Sundays I keep free for meetings and Wednesday is blocked for family commitments—I don’t have weekends off. This is fixed and now it just feels automatic. All I need to know is what day it is. If it’s Monday, I know I’ll be writing. No thinking, no negotiating. It’s Monday. I write.

If you were in sales, you could block 9:00 to 9:30am for calling customers and prospects to set up appointments. If you were to do this every day, that would be two-and-a-half hours a week. If you were to call five people on average each time, that would be twenty-five people. That’s likely to convert into plenty of appointments. And I know from my own experience in sales, appointments lead to sales and sales lead to better bonuses. You’re doing something simple every day that will have an impact on your income. And all you have done is set a rule.

Now, if your calendar doesn’t have a lot of structure, you could just set the daily rule that would call five people each day to set up appointments. When you do this, you get five calls each day to improve your sales calls skills. When you first begin doing this, you may not convert many calls. But over time, you will refine your skills and you will see significant improvement. You can also measure this by calculating your conversion ratio. How many appointments you get from the calls you make.

Other areas where you can set rules is with planning sessions. Make it a rule where you cannot finish your work until you have spent ten minutes planning what your must-do tasks for tomorrow will be. Writing these out or saying saying these out loud has been scientifically proven to increase your chances of carrying out the tasks. It’s called “implementation intention”—where you plan out what you will do and when.

You can also use implementation intention for your personal life. Let’s say you’ve neglected to do exercise for a while. You could, as part of your daily planning, say to yourself, “tomorrow I will go for a thirty minute walk immediately after eating lunch”. You can then add that to your calendar, so the time is protected and watch what happens.

Setting standards for yourself is also a way to implement some rules into your life. I was always fascinated when a new coffee shop opened up near where I live. I would watch to see their standards. Usually for the first few weeks or months, you will see the owners wiping down the windows and tables outside every day. The Coffee shops that ultimately failed were the ones where the owners (or employees) stopped doing these little tasks after a few weeks.

If you were lucky enough to be invited to Rolls Royce Motor Cars head office in Goodwood, UK, you could measure the grass outside reception every day and it would be the same length. That’s because Rolls Royce employs a front of house manager, whose job is to measure the length of not only the grass, but also the trees outside over hanging branches. That’s all about ensuring the highest possible standards.

What are your standards?

So there you go, Matty. Simplifying your system is really all about setting yourself some rules and ensuring that each day you live by your own standards. It’s repeating these tasks day in day out that will mean you will have les thinking to do and your work will just run that little smoother.

Than you for your question and thank you for listening. It just remains for me now to wish you all a very very productive week.

Monday May 08, 2023

How To Get The Most Out Of Your Calendar.

Monday May 08, 2023

This week’s episode is all about getting on top of your calendar so you remain in control of your most valuable asset.

You can subscribe to this podcast on:

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Links:

The FREE Beginners Guide To Building Your Own COD System

Episode 274 | Script

Hello and welcome to episode 274 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.

Of all the productivity tools you have, your calendar is the one tool that will bring you the biggest benefits. It does this by only telling you the truth.

While your task manager and notes are likely to be feature rich and new innovative ways to manipulate your tasks and notes are being launched every week, the humble calendar has remained much the same for hundreds of years. Today, we may be using digital calendars, but the layout and functionality of these digital calendars work the same way as a paper-based calendar.

And your calendar is a true leveller. No matter who you are, where you live, your educational background or job title, you still get the same number of hours as everyone else.

Theoretically, each day gives you a blank canvas to choose how you will paint it, and your calendar acts very much like your sketchbook. It’s a place where you can design your day, experiment and plan.

Your calendar can take care of the basics by reminding you of upcoming birthdays and anniversaries. It can also be used to remind you of bill payment dates, concerts you may wish to go to and your kids’ school terms and holidays. But those are the basics. What else can your calendar do for you? Well, that is the topic of this week’s episode.

So, with that, let me hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Rob. Rob asks, Hi Carl, I’ve heard you talk about the calendar being the most important part of a time management system, but I’ve always struggled to organise my calendar well. Do you have any tips or tricks to help me get more out of my calendar?

Hi Rob, thank you for your question.

Your calendar should be the foundation of your whole time management and productivity system. It is only your calendar, yet, of all the potential tools you may use, it is the only one that shows you how much time you have.

You can fill up a task manager with hundreds of tasks and if you date them for the same day, your task manager will assume that on that day you want to complete hundreds of tasks. It’s not going to warn you that you don’t have enough time or there are important meetings to attend. It just shows you what you tell it to show you. It has no way to inform you that you are being over-ambitious about what you want to get done on any given day.

Your notes is where you store information you may want or need later. It does not have any time management functionality within your system.

The only tool you have that will indicate how much time you have is your calendar. It never lies to you. You get twenty-four hours each day and you get to choose where you spend those hours.

And that’s the power and beauty of the calendar. Because it gives you a blank canvas, you can use it to design your day. Which means, if you delegate responsibility for your calendar management to other people, you are giving away responsibility of your most valuable asset. Time.

So, with that said, how do we take control of our calendar and use it to design our day and week?

When I am working with an individual who has no productivity system in place, the first area I encourage them to work on is their calendar. What we aim to do is to get the basics in first.

Now, I recommend that you first do an exercise and create a new calendar with your calendar app. I like to call this my “Perfect Day” or Perfect Week” calendar. It is here where you can create a week that covers everything you want time for. Try to do this on a larger screen than your phone—your computer or tablet—because you want to be able t clearly see the whole week in one view.

Now, begin with how much sleep you would you like to get? This is not about how much sleep you are currently getting, rather, ho much sleep you want to get. Remember, this is your “perfect week”, so what would be the “perfect” amount of sleep for you.

Why would you start with sleep? Well, ask yourself, how do you feel when you don’t get enough sleep? How effective are you through the day? On day’s when you have not got enough sleep, how productive were you?

If you want to be at your most effective each day, you need the right amount of sleep. That could be six, seven or eight hours. Whatever number of hours you need block your sleep time out on your “perfect week” calendar.

The reason for beginning with your sleep is once you have your sleep schedule in your calendar, you now know how much time you have available for everything else.

Next, what would you like time for in your personal life? Why start with your personal life? Well, this is the area of our lives we often neglect at the expense of our work. Yet, if you want to live an active, balanced life, we need to proactively create that life for ourselves. Nobody else will do it for us.

So, if you want time to go to the gym three time a week, then schedule that on your calendar. This is reminiscent of when I was a teenager and doing track and field. Every Tuesday and Thursday evening was training nights, and I would never let anything get in the way of that. The only way to ensure that happened was to block out those days.

What about your hobbies? How much time would you like to spend on your pastimes and, more importantly, when would you like to do it? Again, schedule out time each week for these activities.

Then there are your family responsibilities. Things like taking your kids to and from school and walking your dog. Our dog, for example, likes an hour’s walk each day. This should be blocked out too.

Only when you have everything you would like time for each week on your calendar on a personal level, do you switch your attention to your work.

For your work calendar, the place to start is with your fixed appointments. I know a lot of companies have weekly team meetings. If these are fixed, get them in your calendar. I would also suggest, if you get a break for lunch, you get that on your calendar too.

What we are looking for is to see where the gaps are once all the fixed work commitments are in your calendar. It is these gaps that will inform you where you have time to do your important, core work—the work you are employed to do.

Let’s imagine one of your core work responsibilities is to produce a sales report for your CEO each week. This report’s deadline is every Friday at 12pm. If your CEO requires the sales figures for Thursday, this leaves you will two options. You will either do it after business hours on a Thursday evening—probably not the best option as you will be preparing the report after you finish work. Or Friday morning.

If you know you need forty-five minutes to collate the data and get it into the correct format, then you would block an hour for this work on a Friday morning. Ideally, you would fix this in your calendar, so there was no risk someone else can come along and “steal” that time away from you.

This exercise is about designing your “perfect” week. A week where you have time for everything you would like to do. It will be unlikely you will be able to immediately start living this perfect week, although some of you may be lucky enough to be able to do that, for most of us, it will become an aspiration.

If when you have finished and you look at the calendar and feel, yes, this is the kind of week that would leave me feeling accomplished and fulfilled, the next step is to begin the process of merging your real calendar with this “perfect week” calendar.

Because you have already set this up as a separate calendar, you can periodically turn it on and off and compare it with your real calendar.

A tip I can share with you here, Rob, is pick one part of your perfect week calendar and focus on bringing your real life into alignment with that. For example, if, on your perfect week, you have your going to bed time at 11pm and wake up time at 6:30am, yet at the moment, you are going to bed after midnight and struggling to get out of bed at 7:00am, this would be a good place to start.

In my experience, readjusting your sleep schedule takes around two weeks. So, you can begin by committing to going to bed at 11pm every night for the next fourteen days.

I have also found you can build a work item into your real week as well. If you have a block of time on your perfect week calendar for focused work each Tuesday and Wednesday morning, try aligning that with your real week. Again, make sure you block it out on your calendar and see how you go.

Much of this will be a trial and error. However, if you work at it, over time you will find you are beginning to adjust things in your life so you have the time do the things you want to do.

A lot of the stress associated with work comes from a feeling we don’t have enough time to do all the things other people are demanding of us. It’s not just our work commitments, but commitments to our family, friends and partners. It can also be voluntary commitments we have made in the past that perhaps are not bringing us the sense of accomplishment we thought they would.

It maybe you will need to make some difficult decisions and have awkward conversations about the demands others are making on your time. While these will be uncomfortable in the moment, the sense of release you will get when you do it will be huge and the benefits to you, your mental wellbeing and ultimately your accomplishments in life will make those brief moments of discomfort worth it.

To finish, here are some quick fire tips to help you with your calendar management.

Try at all possible to have one master calendar where both your personal and work commitments can be seen together. If you work in a company that restricts access to your work calendar, you can copy your appointments over, although you won’t need to copy over your focus time blocks.

When planning your week, begin with your calendar. That will show you how committed you are before you start deciding what tasks you will do. This way, you will be able to better see where you can add more or less tasks. If you have a day of meetings, you can reduce the number of tasks you do, when you have days with fewer meetings you decide to add more tasks.

Don’t allow yourself feel wedded to your calendar commitments. If you feel tired, sick or just want to have an easy day, move your commitments around if you can. Your calendar is there to serve you, not the other way round. The only thing I would advise against is ignoring your calendar completely. Your calendar is there to guide you, but if you start to ignore it, its usefulness will disappear.

So there you go, Rob. I hope that has helped and given you some motivation to begin using your calendar.

Thank you for your question and thank you for listening. It just remains for me now to wish you all a very very productive week.

Monday May 01, 2023

Managing Email and All The Other Forms of Communication.

Monday May 01, 2023

This week’s question is all about managing your communications and ensuring you have enough time to deal with it every day.

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Episode 273 | Script

Hello and welcome to episode 273 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.

Last week, I talked about how by turning everything into a project was a sure fire way to become overwhelmed and overstretched. Instead, I suggested you look for the processes for doing your work.

If you write articles, create marketing campaigns, deal with clients on a frequent basis, then these are not projects. They are just a part of a process for doing your work.

However, there are some parts of our work that are difficult to develop processes for and one of those is handling all the communications you get each day.

Prior to 2000—before the current digital age, most communications largely came from mail, telephone or fax. That meant things were relatively easy to manage—there were only three channels of communication and each one gave us a logical timeline for a response. A letter could be responded to within a week or two, a telephone call was instant—if we were near a phone—and a fax could be sat on for a couple of days. There was not sense we had to respond immediately.

Today, thing are quite different. Almost all the messages we receive today could be responded to immediately.

I remember reading the book: The Man With The Golden Typewriter, a book of letters written by Ian Fleming, and awed by the number of letters beginning with the words: “Please accept my apologies for the delay in my reply. I have just returned from an eight week sabbatical in Jamaica”.

That’s two months to reply and nobody would have been angry. It was just the way life was back then. Not necessarily slower, just there were conventions in place and acceptable reasons for not responding in a timely manner.

Back to today, how do we manage our communications so they do not become overwhelming and out of control. Well, before we get to that answer, let me hand you over to the Mystery Podcast Voice for this week’s question.

This week’s question comes from Annie. Annie asks: Hi Carl, I was hoping you have some advice for organising all the messages and emails I get each day. My company uses Microsoft Teams and it’s always alerting me to new messages. And Emails are a joke. It takes me all afternoon just to stay on top of these. Do you have any ideas for handling these?

Hi Annie, thank you for sending in your question.

It’s a timely question too as I covered communications last week in my productivity workshop and there were a lot of questions about getting on top of these.

Let’s deal with email first as this is the easiest to manage. With email we can create a simple process that if followed each day, will get you on top of it and keep you on top of it.

There are two parts to managing email: processing and doing. The key is not to mix the two. Processing is about clearing your inbox as fast as you can. This means when you open your inbox, the goal is to get to zero. This means you do not want to be stopping to reply to those emails you think will take two minutes or less (they rarely take two minutes—more like five or six minutes)

Any actionable email get sent to an Action This Day folder and everything else is either deleted or archived. Now that’s a quick summary, but the essence is get that inbox cleared.

The second part of the email management process is to “do email”. This means as late in the day as you feel comfortable with, you go into your actionable email and begin with the oldest one and work your way through the list. Now, you may not be able to clear them all each day, but as long as you begin with the oldest one, you will not have emails hanging around.

The key to this method or process is to decide how much time you need on average to clear your action this day folder.

To give you a benchmark, I need around forty to forty-five minutes each day to stay on top of my actionable email. What I do is schedule an hour each day for dealing with my communications. I have this scheduled and blocked off in my calendar for between 4:30 and 5:30pm each day.

If you want to learn more about this process, I have a free download available on my website under the downloads section where you can get the workflow in its entirety. If you want to go deeper with this, I also have a comprehensive course called “Email Mastery” which will show you how to set everything up and turn you into a master of email.

The key this is consistency. If you do this sporadically, it will not work.

The way I look at it is if I skip a day, that means I now need two hours the next day to get on top of email. I don’t have two hours spare in the middle of the week to deal with email—there’s a lot more important things to do.

So, that one hour a day is non-negotiable. It gets done.

Last week in my Productivity workshop, one of the participants asked me how to handle email when it takes more than two hours just to reply to a single email? Here’s a unique problem—most email does not take more than two hours to respond. However, if you do get an email that requires two hours or more work, that becomes a task in your task manager.

The question is: where will you find the two hours to work on that email response? If you leave an email like that in your Action This Day folder, it will list there for a long time and no work will get done on it. It needs pulling out and putting into your task manager and you can then decide when you will work on it.

Now, what about all those messages?

Here’s the thing about messages. You don’t have to respond immediately. Let me repeat that: You do not need to respond immediately.

Now let that sink in for a minute.

Let’s look at this logically, if you were working on something important that required all your concentration, why would you allow a message to interrupt your chain of thought?

A doctor performing open heart surgery is not going to stop in the middle of the operation to read and respond to a text message. A pilot in the process of taking off or landing their plane is not going to look at her messages. And a lawyer defending you in court is not going to allow themselves to be distracted by messages coming in. How would you feel if they were always pausing their arguments to read and reply to their messages? I’m sure you’d be wanting to fire your lawyer.

So why do you allow it to happen to you?

To me, this is about professional standards. But then I get annoyed when I stand in line at the bank for ten minutes only to get to the counter and the bank clerk answers his phone while I am talking to him. Ooh that really annoys me. The most annoying thing is that phone call likely came from his boss. Why is his boss more important than a customer?

For the less urgent messages, you can deal with these as part of your communication hour, however, if they are urgent don’t feel obligated to respond immediately. Finish what you are doing before replying.

There’s a reason for this. You want to be slowing down the response time. You see, if you set an expectation with your boss, clients or customers and colleagues that you respond immediately, then you’ve just caused yourself a lot of problems later down the line.

The goal is to slow things down. A good tip here is to add your response times to your email signature. For example:

Email: 24 hours

Messages: within 6 hours

Telephone call: within 2 hours.

This way you are telling people that you know the importance of your work. And constantly being distracted by messages is going to destroy your effectiveness at doing the work you are employed to do.

Look at it this way, nobody gets promoted because they answer their messages immediately. They get promoted for the quality of their work. People remember you for the work you produce. Always remember that.

Now, I understand this can be a bit scary when you first begin to do it—particularly if you have a boss that expects instant responses—but you can do this gradually. Perhaps for one week, leave each message for fifteen minutes before responding. Then the following week, extend that to thirty minutes.

Keep doing that until you get someone complaining. This way you will find the balance.

You phone and computer have a do not disturb function. You can turn this on when you need to focus. There’s a reason why so many productivity and time management specialists harp on about this. It works. And you do not need to turn this on all day. You turn it on when you need some distraction free time to do your work—the work you are employed to do.

I find, I can respond to instant messages in between sessions of work. As I am writing this script, I will likely have received four or five emails and a few messages. I don’t know exactly because I haven’t looked.

However, it takes me around ninety minutes to write this script, so nobody will be waiting long for my response. When I finish the script, I will stand up and use my phone to check messages and email. I can do that while walking around and then make a decision about which ones I will respond to.

Finally, reduce your communication channels. If you have every social media messaging service, Teams and Slack as well as several email accounts, is it any wonder you are inundated with messages? Reduce these channels.

The great thing about reducing your communications channels is you reduce the number of time wasters. You force people to communicate with you on your terms. For instance, my wife and mother know the best way to get in touch with me is through iMessage. I only give that out to family and very close friends.

Everyone else I advise to contact me though email because I have a process for handling email and it means I can work on my timeline.

There have been occasions where I was asked to use WhatsApp or Telegram for a particular event I was speaking at. I will install the app for the duration of the event, and as soon as it’s over, I delete the app.

If someone really wants to get in touch with you, they will. They will find a way.

So there you go, Annie. I hope that has helped. Thank you for your question and thank you to you too for listening. It just remains for me now to wish you all a very very productive week.

Monday Apr 24, 2023

Do You Really Need All Those Projects?

Monday Apr 24, 2023

This week we’re exploring the need for projects and why the way a project has been defined is causing most of your task management problems.

You can subscribe to this podcast on:

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