Episodes
Monday Apr 01, 2019
Talking Productivity and GTD with David Allen (Part 1)
Monday Apr 01, 2019
Monday Apr 01, 2019
Podcast 75
In this week’s episode of the Working With Podcast, I talk with the GTD guy himself, David Allen. We had a great conversation about applying the principles of GTD as well as overcoming some of the difficulties people often face with applying a GTD process.
Links:
Email Me | Twitter | Facebook | Website
The Working With… Podcast Previous episodes page
Carl Pullein Coaching Programmes
The 2019 Edition of Your Digital Life 2.0
Life And Time Mastery Workshop, Scunthorpe. UK.
The Beginners Guide To Building Your Own COD System
Monday Mar 25, 2019
How To Breathe Life Into a Tired Uninspiring To-do List
Monday Mar 25, 2019
Monday Mar 25, 2019
Podcast 74
In this week’s episode of the Working With Podcast, I answer a question about getting your to-do list under control and making it more inspiring.
Links:
Email Me | Twitter | Facebook | Website
The March Madness Sale Website
Life And Time Mastery Workshop, Scunthorpe. UK.
The Beginners Guide To Building Your Own COD System
The Working With… Podcast Previous episodes page
Carl Pullein Coaching Programmes
The 2019 Edition of Your Digital Life 2.0
Script
Hello and welcome to episode 74 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
This week I have a wonderful question about cleaning up an out-of-control to-do list and how to make it more inspiring—something I don’t think we think very much about when we create our to-do lists.
Before we dive into the answer, I’d just like to let you all know—in case you missed it—My learning centre is currently having a huge March Madness Sale. In this sale, you can get yourself a 35% discount on ALL my courses AND coaching programmes.
As we are rapidly approaching the end of the first quarter on 2019, if you are finding yourself a little out of motivation or need a big boost to kick start your year, this would be a great time to get yourself a great deal on a course or a coaching programme. Details of the sale are available in the show notes.
Oh and if you are in the UK on the 20th April and have some free time, I will be doing a workshop in Scunthorpe with Kevin Blackburn—The Life Success Engineer— called Life and Time Mastery. This is a FREE workshop and we’d love to see you there. Our goal is to help you to create your life’s goals and then show you how you can turn those goals into action steps you can take every day to make them happen. A link to the registration page is in the show notes.
Okay, let’s get into the question and that means it’s time for me now to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Helena. Helena asks; Hi Carl, my to-do list is a mess and I don't find it inspiring at all. I hate going in there. Is there anything I can do to get it under control and make it more inspiring?
That’s a fantastic question, Helena! And I know a lot of people struggle with this one. In our excitement of getting ourselves more organised and productive we throw everything into our shiny new to-do lists and create a lot of projects—and I mean a lot. On top of that, the way we write out tasks can often be confusing. This means we end up with a to-do list manager that may have felt nice for a few days but now leaves us feeling confused and uninspired to do anything about.
One of the things I find is, as time goes by we learn the best way to write tasks but in the initial stages of playing around with our new to-do list manager we are less focused on how we write our tasks and more focused on what our to-do list app can do. This is often the reason why we end up with a very complicated hierarchy of projects and sub-projects. We create sub-projects because we can rather than because we need to.
But the biggest problem we experience is when we go out into the world and begin our new lives as organised and productive people. When we set up our to-do list manager we imagine walking into work, opening up our today list and start doing the tasks from the top. Completing our tasks by the end of our work day and coming home in a relaxed, happy state, ready to do it all again the next day.
Sadly, the real world introduces email, instant messages, phone calls, bosses and colleagues who think nothing of interrupting you to give you more work. If we are sharp we collect that stuff and add it to our inboxes, if not, we slip back in to old habits and leave it in our heads hoping we will remember to do it later—which we often don't. Pretty soon we are back where we started—a disorganised mess.
So, what can we do to keep things organised, inspiring and moving forward?
Well, first take a look at your to-do list manager. How many projects do you have in there? Are they really projects or just stuff you hope to get round to one day? How are those projects written? Do you feel excited when you look at those projects? Writing out your summer holiday project as simply “summer holiday” is not exciting. Writing it out as “ Our summer holiday to Prague” is much more likely to initiate a more positive feeling. A feeling that you would like to do something about it.
The same applies to how you write your tasks. I know this might sound a bit simplistic but if you write something like “buy dog food” that task does not really have any emotional value. Now, if you own a dog, You really care about him or her, I know I do. So if I have to buy anything for my dog, I would always write the task out as “buy Barney some more snacks”. Now when I see that task on my list I also see my little boy in my mind. Much more emotional and it is less likely I will postpone the task to another day.
Little things like this might seem simplistic and silly, but they can have a very big impact on the way you feel about your tasks when you see them on a list. “Prepare curriculum outline for Jenny” sounds much better than just “prepare curriculum outline” or “pick up prescription for Steve” is better than “pick up prescription”
When you use a person’s name in the task it gives it more meaning. It’s more human, more intimate than a cold uninspiring task written like “get sales reports”.
While on the subject of tasks, writing tasks out so they are more clear is important. For example, I often see people writing tasks out like “call Sarah”. Now the problem with writing tasks like this is that “call Sarah” might make sense when you write the task initially, but five days later when the task comes up on your today list “call Sarah” probably won’t mean anything and you have to waste valuable time thinking about why you need to call Sarah. It is far better to write “call Sarah about SWX Conference next year” Now you have the purpose of the call written within the task and you will know immediately why you need to call Sarah.
Moving on to your projects. It’s a good idea to go through all your projects periodically to ask the question “why am I doing this project?” Often I find I created a project and three months later the project is still there with the exact same tasks I had when I first created that project. The project is stuck. It hasn’t moved anywhere. Now after three months if a project has not moved there is something wrong. That’s the time to ask the question “Why am I doing this project”. If it hasn’t moved for three months it’s obviously not important. If the project was meaningful in some way it would have moved somewhere in three months. To me, a project that hasn’t moved for three months needs to be removed. Either I will archive it (knowing, if it is meaningful, I can always re-create it) or I will move the project to my someday | maybe list until I am ready to make it active again.
Seriously, be honest with yourself. If a project has not moved in three months, will it ever move or is it there just in case you decide to do something with it later?
You can also do this with your work projects. I frequently find a boss will tell her team about a new project they are going to be involved with, and as good organised and productive people we create the project in our work project list and then we wait. And we wait and we wait. Six months later that project is still in our projects list but nothing has happened. Guys… Let me tell you something…. It is never going to move. Your boss has already forgotten about it and it’s off the radar. Remove it. If by some miracle your boss suddenly remembers it, you can always recreate the project later.
Now if you are in the areas of focus world—that is organising your projects by areas of focus rather than individual projects—you should go through each area asking are they really areas you want to put your focus on? You may have thought a few months ago that you’d like to focus on maintaining a clean working environment, but several months later your enthusiasm for keeping your workspace clean, tidy and organised has wained a little and you are no longer doing anything about it. Either keeping a clean workspace is important to you or it isn’t. If it is, put some life back into that area of focus or if it isn’t, delete the area. Again, you can always recreate it later if you decide you would like to focus on it after all.
To maintain a functioning to-do list manager, you need to keep it maintained and functioning. Filling up your to-do list manager with “hope to” or “wish to” projects is never going to work well. It will become overwhelming and uninspiring because you will have a lot of dormant projects and tasks in there. Purge and purge again. Never be afraid to purge. You can always recreate your projects anytime if they become active in the future.
Your to-do list manager needs to be a power-plant of activity. Tasks coming in and tasks getting completed. When there’s a lot of activity going on in there it will be naturally inspiring. When there’s little to no activity, and your projects list rarely changes it becomes boring and uninspiring. That’s when you get that feeling you are just going round and round in circles.
Finally, stop overcomplicating your lists. This really is an inspiration killer. Sure it might be cool to be able to create six levels of child hierarchy, but having a deep level of child projects just makes things complicated. When your brain sees complexity it will resist. Try to keep things as simple as you can and have some hard edges between the different types of inputs you get. A task goes into your task list manager, a note goes into your notes app and an event goes on your calendar. Almost all modern apps will allow you to cross-link these different inputs. For example, you can add a link to a note to a task in your task list manager which will then allow you to click the link and be immediately taken to the relevant note. Or you can add the note link to the calendar event so you can quickly access the note when you see the event on your calendar.
So there you go, Helena. I hope that has helped to breath new life into your to-do list manager. You are going to need to spend a little time doing some to-do list manager CPR over the next few days, but it will be worth it. Be very clear about why you are doing a project and if you really don’t want to do it just delete it. If a project has been dormant for more than three months either delete it or move it to a someday | maybe file. Don’t leave it hanging around taking up space. And make your tasks more human. Use people’s names and be very clear about what it is you want to do when you do that task. Don’t rely on your memory to remember… It won’t.
Thank you for the question and thank you to you all for listening to this show. If you have a question you would like answering on this show, then please email me at carl@carlpullein.com or DM me on Facebook or Twitter. All the links are in the show notes.
It just remains for me now to wish you all a very very productive week.
Monday Mar 18, 2019
How I Organise My Digital Files
Monday Mar 18, 2019
Monday Mar 18, 2019
Podcast 73
In this week’s episode of the Working With Podcast, I answer a question about how to organise all you digital files.
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own COD System
The Working With… Podcast Previous episodes page
Carl Pullein Coaching Programmes
From Disorganised To Productivity Mastery in 3 Days
Script
Hello and welcome to episode 73 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
This week I have a question from many people about how to name and manage your digital files. A dangerous topic as I know a few people have some very strong views on filing and how to organise their digital data. But, I’m not one for running away from difficult topics and so in this episode, I will share with you how I organise my own files and let you decide if my system is worth trying.
Don’t forget, if you have enrolled in my From Disorganised to Productivity Mastery in 3 days course you now have a nice update waiting for you. I have updated a few of the existing parts but more excitingly I have added an extra day. This one is Day 4 and Beyond and it gives you a number of strategies to help you to maintain your system once you have it up and running and it comes face to face with the world.
Just head over to your dashboard on my learning centre and you will find everything you need right there.
Any of you haven’t enrolled yet, then you can enrol in this fantastic beginners course and get yourself an early-bird discount. All the details are in the show notes.
Okay, onto the question and that means it’s time to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Emile, Dennis and Sally. They ask: How do you manage your files on your computer, Carl?
Thank you all for your question.
Now, this is apparently a controversial subject. Many people have their own filing methodology and best practices that they swear by and anything else is wrong, wrong, wrong.
The truth is, of course, is a little more complex than that. Each of us thinks differently. We organise our things differently and our brains are wired differently. This means the only right way to organise your files and folders is the way that works for you.
Now I organise my folders by year. I’m told this is a stupid way of organising files, but I’ve been organising by year since 1997 and I have never had a problem finding files I want even if the last time I looked at a file was 10 years ago.
The reason I organise by year is that the older a file is, the less likely I am going to need it. As the years go by the likelihood I will need the file decreases. For example, if I did a workshop for a client 5 years ago, the materials for that workshop would now be out of date. However, if there were some parts of the workshop I would like to reuse. I would then go to my 2014 folder (which is now on an external hard drive labelled 2012 - 2015) find the clients name and retrieve the workshop folder. I can then review the materials, select the parts I want to update and reuse and copy those into my 2019 client’s folder.
I copy the contents because by the time I have finished updating the materials they will be different. That scenario is very rare though.
On a day to basis, I use my computer’s build in search functionality. I work in the Apple environment. My computer’s a Mac and I also use an iPhone and iPad. So rather than reinventing the wheel I simply use Apple’s search and filing options. This means I use Spotlight to find files and iCloud to store my current files.
By “current files” I mean files I am using at the moment or have been working on for the two or three months.
What this means is Keynote files I am working at this moment are in my iCloud Keynote folder and tagged by company or personal. I only use 3 tags on my computer. CPP which I use for files related to my online course and coaching business, FES for files related to my language business and Personal for all my personal files. And the only reason I do use my computer’s built-in tagging system is so when I do have a lot of files in my iCloud Drive, I can find what I am looking for very easily. I don’t have that many Keynote files in my Keynote iCloud folder, but I do have a lot of files in my Number’s iCloud folder. I use Numbers for my daily admin records. Things such as income and expenditure as well as student attendance records and my social media campaigns. As I use these files almost every day, I want to be able to access them quickly.
For all other documents, they will be filed in folders related to topic. For example, I have a folder in iCloud called “Online Courses” and inside that are all my online courses organised by folder for each course. I keep all the course thumbnails, outlines (which are done in Numbers) and other related documents. As most of my online courses are updated every year, this folder stays where it is.
I also keep a folder with all the images I create for my blog posts, campaigns and other stuff. These are organised by month so they are easy to access if I want to modify and reuse them at a later date. I keep the Jpeg and original Photoshop file in this folder.
So how do I name files? I use dates again. And follow the standard format of year, month, day then the file type and finally the name of the file. Between each part, I use a dash. Being in the Apple environment dashes are compatible so I don't use underscores.
This naming system works perfectly for me. When I do a coaching call with a client I use Spotlight to search the client's name and in the list of results, I will get a list, in date order, of all the previous call’s feedback. I can click on the last feedback document and I have what I need in front of me.
To speed up the process of file naming, I use TextExpander and have a simple ‘snippet’ —as TextExpander calls them— of “fdate” this then gives me the current date in my filing format plus a dash.
Now I don't go in for all this added complexity of updated dates or created or opened date. For me, the date I use is the date I created the file. With version history on almost all operating systems now I just don't need any of that added complexity. If I need to go back to a previous version I just use version history.
What it comes down to is to create a filing system that works for you. Although many may criticise the way I organise my files, what matters is it works for me. All the files I am working on right now are easy to find and when they are finished with they are archived by the year and month I worked on them.
Almost all operating systems have search functions that are fast and all you need to think about is the name of the file you are looking for.
That means what you name a file is important. If you use a last name first name structure for example, would you really search for the music of Bob Dylan using the term “Dylan, Bob” probably not? Using the “Dylan, Bob” structure might work with a school attendance record, but it is not a natural way of thinking for us.
Funnily enough, when I tested this using Spotlight on my computer, I got almost the same results whichever way I wrote Bob Dylan.
So when it comes to organising your files and folders I would always recommend simplicity. The search function on your computers is so good now, you only need to be clear and consistent with your file naming. Folders could easily be optional today. A simple work and personal folder would pretty much allow you to keep things well organised. That, of course, does bring with it a number of problems though.
As it is so easy to find files now, it is also easy to leave files hanging around filling up your computer’s hard drive space. This is why I have a 2 terabyte external hard drive attached to my computer and when I finish a project I move that project’s folder to the 2019 folder I have created on that hard drive. I have a 2018 MacBook Pro with a 256 GB hard drive which means hard drive space is limited. If I am not currently working on a particular project it is archived onto the external hard drive. Anything I am working on regularly is stored in iCloud for access whenever I need it.
That is why your file naming convention is more important than the way you manage your folders. With all this cloud storage available to us at a relatively low cost, and the fantastic search functionality of these cloud drives, you could very easily just have a long list of files and as long as you know what you are looking for, you will be able to very quickly find what you are looking for.
I would always recommend you have some form of archival system in place though. Going by year is the easiest and most logical way, but you may prefer to archive using a clients name or type of file. That choice is yours. Whichever way you choose be consistent. As I have been using the same archival system for nearly twenty years, I don’t have a lot to think about if I want to find something I create a few years ago. I only need an approximate year as my archived hard-drives run between 3 and 4 years. Once I attach the hard drive to my computer I can perform a search for what I am looking for and as I have used the same naming system for many years I can use my computer’s search to find what I am looking for.
A lot of the problems people face when it comes to organising files is really consistency or lack of consistency. If you keep changing the way you name files then it will become very complicated. Find a naming format that works best for the way you think and stick with it. Don’t try and be too clever, keep it as simple and logical as possible and you will be fine.
You should also get to know your computer’s search abilities. I’m relatively new to using Apple’s Spotlight before I used an app called Alfred. While Alfred is excellent, I have found Spotlight gives me better search results and has speeded up my searches tremendously. And that saves a lot of time.
Well, I hope you enjoyed this episode. Thank you to Emile, Dennis and Sally for your questions and thank you for listening. If you have a question you would like answering, then you can email me - carl@carlpullein.com or DM me on Facebook or Twitter.
It just remains for me now to wish you all a very very productive week.
Monday Mar 11, 2019
How to manage your energy levels through the day
Monday Mar 11, 2019
Monday Mar 11, 2019
Podcast 72
In this week’s episode of the Working With Podcast, I answer a question about how to manage your energy levels through the day.
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own COD System
The Working With… Podcast Previous episodes page
Carl Pullein Coaching Programmes
From Disorganised To Productivity Mastery in 3 Days
Script
Hello and welcome to episode 72 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
This week, it’s all about energy and how to maximise your energy for the day as well as managing your energy throughout the day so you stay fully energised all day.
Before we get into this week’s question and answer, I’d like to let all of you enrolled in my From Disorganised To Productivity Mastery in 3 Days course that the course has been updated for 2019. Now you have a completely new section called Day 4 And Beyond where I have added lessons to help you stay organised and productive once you have everything in place. All you have to do is go and log in to your dashboard and all the new classes are right there.
This is an excellent course for anyone who wants to get themselves better organised and more productive as it starts from the very beginning and after three days you will have everything in place to supercharge your productivity and reduce your stress, feelings of overwhelm and, more importantly, free up time so you can do the things that are truly important to you.
If you are not enrolled yet, then check out the course. An early-bird discount is on right now. This course will change your life forever!
Okay, it’s now time for me to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Sergio. Sergio asks: When I have the energy to do the important thing (let’s say in the morning), I don’t have the time to do it. When I have time (let’s say at the end of the workday) I don’t have the energy. Is there anything I can do to better manage my energy levels?
Thank you ... for your question Sergio.
Managing your energy levels really starts with your preparation. If you are not getting enough sleep, you are not going to have enough energy to get you through the day. Likewise, if you are not taking enough breaks, eating the right foods and getting enough exercise, all these things will compound and reduce your daily energy levels.
So what can you do to maintain your energy throughout the day?
Well, let’s start with sleep. Okay, I know a lot of experts say you need between 8 and 10 hours sleep a day, but in reality, everybody is going to be different. Margaret Thatcher, the former British Prime Minister, famously got by on 4 hours a night. Yet, many people claim they need at least 8 hours. Personally, I need around 6 hours.
When it comes to sleep you need to discover what amount you need. If you are not sure, experiment for a week or two. You will soon find the amount you need. Once you know, make sure you get that sleep each night. This is a priority you cannot neglect.
A lack of enough quality sleep is the biggest reason you will feel a lack of energy towards the end of the day, Sergio. And I emphasise the word quality. Quality sleep is far more important than the total number of hours you sleep. Make sure you go to bed at the right time, your phone and digital devices are on silent and are not lighting up every few minutes and your room is cool and quiet.
Another thing that would really help, but not everyone can do it is to take power naps. I take around 20 to 30 mins mid-morning and that always helps me. If I am working on a new course or an update, I will often take two or three power naps per day. It’s two or three hours of intense work, followed by a 20-minute nap. That always helps and keeps my creativity high as well as my energy. Winston Churchill swore by his naps claiming that they enabled him to do a day and a half’s worth of work every day.
Exercise. Okay, I know a lot of people shrink from the thought of having to do exercise, but exercise does not have to be hours in a gym or pounding the streets in your running shoes. Effective exercise could be just taking a 30 minute walk at lunchtime and in the evenings. It does not have to be strenuous. Not only will regular exercise boost your energy levels it will also improve your overall health. That’s a win win in anybody’s book.
You are going to have a lot more energy if you are doing three or four sessions of hard physical activity each week. But it does not have to be that way. Just spending some time each day walking is going to lift your energy levels enough to get you through the day.
Now during the day if you find yourself feeling tired get up from your desk and find a reasonably sized flight of stairs and walk (or run) up them a couple of times. That act, of getting your blood racing through your veins, will lift your energy levels significantly. Over the years I have been exercising regularly, I would have to say that my regular exercise habit is the one thing that allows me to stay energised all day. Now, I am lucky, I get to schedule my own day as I work from home and I schedule my exercise sessions at 2pm. Doing exercise at that time nicely breaks up my day and gives me an energy boost mid-afternoon so I can continue to work with exceptionally high levels of energy well in to the evening.
Diet
What you eat also has an impact on your energy levels. If you eat a carbohydrate rich lunch your energy levels are going to suffer in the afternoon. When your body starts processing all that carbohydrate you will experience a sugar dump and your energy levels will drop.
I often joke that the worst time to do a presentation is between 2 and 4 pm. This is when your audience will be dropping off into sleep. And there’s a good tip for any presenters out there. If you are doing a presentation between 2 and 4 pm make sure your put a lot of energy into your presentation. Slides packed with data and text is a guaranteed way to put your audience to sleep. Just don’t do that… EVER! Anyway.
If you want higher energy levels then you need to eat better, energy giving food. Plenty of fruit and vegetables, clean proteins such as chicken, fish and other lean meats and go very easy on the sugary snacks. I’ve found having a bag of almonds around is a great source of energy giving food if you get those hunger pangs throughout the day. Bananas are also a wonderful source of slow release energy giving foods.
And of course, make sure you are drinking plenty of water. It’s surprising how energy sapping a lack of water is. Make sure you have a bottle of water with you at all times. Keep sipping it throughout the day and you will find those periods of low levels of energy will reduce.
Have a purpose when you are working on a task.
Now I don't mean a life purpose here, what I mean is when you are working on a task you have a clear purpose and end in mind. Knowing what you are doing and why helps to keep your levels of enthusiasm for doing the task up. This mental boost keeps your brain engaged in the task. For many of things we do we think of them as a drudge. We don't know why we are doing them or they are things we feel we just have to do and so we do them without any enthusiasm. That always leads to lower levels of energy.
Instead, think of all tasks as having a purpose. Even if it is you allow yourself to finish work a little earlier if you get the job done by a certain time.
For me, whether I am writing, recording this podcast or my YouTube videos or creating videos for my online courses, the thought of being able to help people become better organised and productive gives me huge energy. That purpose motivates me and always helps me to push through when my energy is wilting.
Find the reason you are doing the work you are doing. Who are you going to help, or who will benefit. Imagine their faces when you produce work on time and with a high degree of quality. That’s guaranteed to pull you out of your energy slump.
Your energy levels are directly linked to your state of mind. Tony Robbins talks a lot of about this and it is true. If you are feeling down and a bit gloomy, your energy will also be down. If you are up and excited about what you are doing your energy levels will also be up. To get your state of mind up, make sure you are taking enough breaks and when I say “breaks” I don’t mean just sitting staring at a computer screen, I mean get away from your desk and move. Move as fast as you can. You need to get your heart rate up. That will boost your energy levels. You can try this experiment at work this week. Towards the end of the day as you are about to move in to you last working hour of the day, go and do a ten minute brisk walk - outside is best, but if you cannot get outside, then find a stairwell and run up and down them for a few minutes. I can guarantee when you get back to your desk your energy will be bursting out of you. The final hour will not drag. It will fly by and you’ll soon be on your way home with the knowledge that you’ve had a fantastic day.
Well, I hope that helps, Sergio. Thank you for your wonderful question and thank you to all of you who are listening. Remember, if you have a question you would like me to answer, just send me a quick email (carl@carlpullein.com) or DM me on Twitter or Facebook. All the links are in the show notes.
It just remains for me to wish you all a very very productive week.
Monday Mar 04, 2019
How To Overcome Procrastination and Get Your Important Work Done
Monday Mar 04, 2019
Monday Mar 04, 2019
Podcast 71
In this week’s episode of the Working With Podcast, I answer a question about procrastination and more importantly, how to over-come it.
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own COD System
The Working With… Podcast Previous episodes page
Carl Pullein Coaching Programmes
The 2019 Edition of Your Digital Life 2.0
Script
Hello and welcome to episode 71 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
Procrastination. We all suffer from it to some degree or another and it can be a huge drag on our overall productivity. In this week’s episode, I go into depth on what causes it and how to fix it.
And before we get into this week’s question and answer, if you are struggling to get the important things in your life done and find you have no time for the work you have to do, then take a look at my recently updated Your Digital Life 2.0 Online course.
This course has everything you need to learn how to get yourself better organised and more productive. It shows you how to create the best productivity system for you and will give you the know-how and framework to reduce your stress, overwhelm and put you in control of your time. All the links to the course and more details are in the show notes.
Okay, it’s now time for me to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Annabel. Annabel asks:
Hi Carl, I really struggle with procrastination. Even when I have a deadline, I still do anything but what I should be doing. Do you have any ideas on how to stop myself?
Thank you, Annabel, for your question. I think a lot of listeners will also thank you because procrastination affects us all at times.
Before we go into how to stop procrastinating I think we should try to understand why we procrastinate in the first place.
Procrastination is usually caused because the task or thing we should be doing is either too big or unclear. What I mean by this is most people write tasks out like “do presentation” and with a task such as creating a presentation, there are multiple parts. There are the slides to create, a story to weave into the presentation, a script—well a script is not a good idea— notes I should say.
Of course, there’s likely to be a bit of research and quite a lot more.
So if you have a task that says “do presentation” your mind is going to recoil and say “I’m not doing that, what can I do instead?” And that “instead” is going to be something like checking email, responding to tweets or reading the news.
However easy you think the presentation is going to be, you need to break it down into clear, concrete steps. Now I don't mean micro breaking it down, what I mean is break it down into manageable chunks. For example, “Create introduction slides” or “Get last year’s sales figures from Simon” these tasks are manageable and could easily be completed in 20 to 30 minutes.
Other reasons why we procrastinate is because we are not sure what we need to do. I recently was given a writing assignment on a subject I wasn't too familiar with. I found myself postponing starting the task and seeking excuses not to start doing it. As the deadline approached I knew I had to get it started and I had to step back and ask myself why I was procrastinating over it.
Once I looked again at the title of the article I knew exactly why I wasn't sitting down and starting it—Unfamiliarity with the subject—So I asked the very next question. “What do I need to do to get familiar with the subject?” So I did a 15 minute Google search, found some good articles on the subject and was able to then formulate some ideas on how I could craft that into an article linked to my area of expertise.
Unblocking the block—in this case, unfamiliarity with the subject—soon got me on track and I was able to write the article.
If you do find yourself putting off what you should be doing, take a step back and ask yourself why. You will most likely find it caused by a lack of clarity about what needs doing or, as in my case, unfamiliarity with the subject matter.
And that’s another thing you should be aware of. What are you doing when you find yourself procrastinating? Knowing you are procrastinating is a key step towards stopping yourself from procrastinating. These are the triggers that will help you to avoid them in the future.
I find I procrastinate when I am tired. If I have a very creative morning, afternoons become an ocean of procrastination for me. Because I know between 2 and 4pm I am not going to be at my creative best, I schedule my exercise and news reading at that time. I am lucky because I can schedule my own work. I don't work in an office environment. However, even if you do work in an office, you still have some flexibility over the work you do and when. If you find you procrastinate during the afternoon slump, then work on something that does not involve a lot of mental energy. Better yet, go for a walk somewhere.
One of my best strategies for avoiding procrastination is when I feel tired, I will take a 20-minute nap. I’ve found if I try to push through the tiredness I rarely do anything of quality anyway. Instead, by taking a 20-minute nap, when I come back to the work, my energy and focus are restored and I get a lot more quality work done. AND… It gets done faster than if I tried to push through.
Being aware of your state when you procrastinate is the best way to reduce the amount of procrastination you do. We all procrastinate and sometimes procrastination is your brain telling you it needs some “down-time” to think through a problem or come up with a solution to something you have been thinking about. It’s your sub-conscious part of your brain asking for some extra energy to do the work it is supposed to do.
Have you ever gone to bed with something on your mind and when you wake up in the morning the solution to whatever was on your mind is the first thing you think about when you wake up? That’s your sub-conscious brain doing it’s job. So you do not want to eradicate procrastination completely. Your sub-conscious brain needs some time to do it’s work too. What we need to do is control the procrastination so we get the work that matters done when it needs to be done without becoming stressed and worried about deadlines.
How do we do that?
One thing you can do is keep a note-pad and pen on your desk. Every time you feel the ‘need’ to do something you know you should not be doing, write down what it is you want to do and then return to your work. As I was writing my blog post earlier today, I had an urge to check out the prices of a new keyboard for my old iPad Pro. Instead of breaking off from my writing zone, I just wrote down “iPad Pro keyboard price” and returned to my writing. I never left the screen I was writing in. It took ten seconds to write it down and I was back on to my writing. The urge to find the price of the keyboard disappeared instantly. When I finished writing, I then went over to my web-browser and got the price. It was like a reward for not doing it in the middle of a writing session.
Funnily enough, that thought about the keyboard came to me when I was coming towards the end of the writing task. The thought came to me because my brain was getting tired and it needed a break. Our brains are amazing things, while our brain does not say directly “I need a break” it does so in a more subtle way. So if you do find your mind wandering and you get an urge to do something else instead of what you should be doing, it might just be your brain telling you to get up and take a break. Take that break. You will produce better work if you do and procrastinate less.
Another thing you can do is reduce the amount you have on your daily to-do list. Most people have way too many tasks on their daily to-do list. When you start the day with twenty to thirty tasks on your to-do list you are pushing your brain to say “urgh! I don’t want to do that” and it will go into spasms of procrastination. Realistically you are only going to get ten to fifteen tasks done per day and have more than say 25 tasks will result in you having to reschedule tasks for another day.
So, get strategic and prioritise. Ask yourself “what ten tasks must be done today?” Then only allow those ten to be on your list for the day. Anything else you would like to do can be placed onto an “if I get time” list. When you see just ten tasks on your list for the day you are much less likely to start procrastinating. You will feel more positive and will have more energy to get started so you can finish those ten tasks as quickly as possible. It’s a simple trick that works and all you need to do is give yourself ten to fifteen minutes at the end of the day to plan out what ten tasks you want to accomplish tomorrow.
So there you go, Annabel. I hope these suggestions help you to get a little more focused on your work and reduces the amount of time you procrastinate. Thank you for your question.
If you have a question you would like answering on this show, then please email me at carl@carlpullein.com or DM me on Facebook or Twitter. I’ll always be very happy to answer your questions.
It just remains for me now to wish you all a very very productive week.
Monday Feb 25, 2019
Ep 70 | How To Get Your Team On Board With Productivity Tools
Monday Feb 25, 2019
Monday Feb 25, 2019
In this week’s episode of the Working With Podcast, I answer a question about how to use productivity apps for group working.
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own COD System
The Working With… Podcast Previous episodes page
Carl Pullein Coaching Programmes
The 2019 Edition of Your Digital Life 2.0
Script
Hello and welcome to episode 70 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
This week I am answering a question about how to use the productivity tools we all love with our team so that everyone knows what needs doing and when.
Before I get to the answer, I’d like to thank everyone who has enrolled in the 2019 edition of Your Digital Life. I am so honoured and blessed to be able to help so many people with their productivity and time management (and goals). I do this for you, and I want you to know I am always willing to help in whatever way I can to remove stress, overwhelm and help you all become better organised and more productive.
If you haven’t enrolled in the course yet, now’s a great time to do so. There’s updated videos, a brand new workbook and of course you get a FREE copy of Your Digital Life 2.0, the book. More details about the course are in the show notes. So check it out, if you really want to become better at managing all your work and commitments, this is certainly the course for you.
Okay, on to this week’s question and that means handing you over to the mystery podcast voice, for this week’s question.
This week’s question comes from Daniel. Daniel asks; I work in a small team with three core people. We share a calendar for events, Todoist for tasks and Evernote for project notes. Do you have any tips for getting better collaboration with these tools?
Hi Daniel, thank you for your question.
This is one of those areas of productivity I find a lot of small teams miss out on. I know most companies now use a company and department-wide calendar either through Microsoft Exchange or Google, but other tools we all love and use every day for our personal lives have built-in collaboration features too and when used with our calendar tools can help keep teams on track and also allows managers to know instantly what is happening without having to distract an employee with questions. Of course, these tools work exceptionally well when you are working with remote teams.
Let’s look at a to-do list manager first. Now I am very familiar with Todoist, and I do use Asana for my Kanban project view—both of which have excellent collaboration features. I know many other to-do list managers out there, including Trello, allow for collaboration. When set up, this feature allows you to allocate tasks to your team. This means there is some accountability within your team and you can all see a project develop. Often there is a shared inbox so team members can take ownership of a new task that comes in.
From a managerial perspective, this has obvious benefits. At any moment in time, you can review a project to see how it is developing and be alerted to any bottlenecks or issues. This does depend on how you set it up though. One tip I give companies I work with is to create an area or sub-project within the main project called “issues”. This area is where team members can add issues that come up and if necessary assign the issue to the person who can best deal with it. We have to be realistic here, it would be a very rare project that had no issues at all. Issues and problems are just a part of life and need dealing with. Having a place within a project where everyone involved can review these issues generally leads to them be solved much quicker than if they were hanging around in someone’s head.
Using a notes app such as Microsoft’s OneNote or Evernote is also a great way to collaborate. Both these note-taking apps have fantastic abilities to collaborate with team members and one of the best ways to use it is to keep meeting notes that can be added to by all the people involved in the project. Keeping meeting notes and planning steps in there creates a kind of Wiki area where existing and new team members can get up to speed very quickly with a project.
One of the greatest advantages of using tools such as these is there is less need to go around disturbing people with unnecessary questions so they can get on with their work in a much more focused way.
However, while all these tools are great to have, the difficulty is getting everyone on board with them. In my experience within teams, you have a mix of people. Some love technology and will enthusiastically adopt new technologies, particularly if they can see the benefit of using them. Others are less enthusiastic and need a bit of encouragement to get them onboard. And of course, these tools only work if team members are using them properly and updating the information regularly. So how do you do that?
The most important thing is to make sure all members of your team are fully trained to use these tools. I’ve found when working with companies that these collaboration efforts fail not because people resist using them, but because team leaders do not invest enough time to train their colleagues. When a team leader introduces a new tool to help with collaboration that they have been using for many years they are afflicted with the “curse of knowledge”. They know the tools too deeply and so when they explain how to use them to their team members they explain it in such an advanced way the team members are left confused. When that happens the tools do not get used.
A few tips here:
Firstly, create a shared note that can be used as an onboarding tool. You can put in there all the instructions on how to use the apps and, more importantly, why you are using them. Leaders should also invest enough time with their team showing them what they expect to see and how to do it.
The important thing is your team understand the clear benefit to them for using these tools. If you do not ‘sell’ the benefits and explain why these tools will make their lives much easier, they will resist using them.
I should point out that if your company does not allow third-party apps on company computers you can still create the same functionality using Microsoft Office or Google Docs. You can use spreadsheets for tasks and Word or Docs for notes. It’s not ideal, but when done well, can still give the same benefits to the team as a whole.
Another tip for team leaders is when you do adopt these collaboration tools, you must stop checking with your team if they have done their assigned tasks. I have found that when leaders do not trust the tools, that trickles down into the team. Remember, the biggest benefit to using these tools is everyone is clear about what needs doing, by when and who is responsible for each task. If leaders are still calling, emailing and interrupting their team members with requests for updates then the whole system falls apart. Success with implementing these tools starts at the top. Without the leaders fully engaging with them, then it just is not going to work.
Other tools such as Slack and Twist can also be a big help here, but I do have a word of warning. There are a lot of collaboration tools available and if you adopt too many of them things will go wrong and miscommunication will happen. This all comes back to keeping things simple. If you are thinking about beginning a system like this then keep it as simple as possible. By that I mean to restrict the number of tools you are using for collaboration. For example, use only one tool for notes and one tool for tasks. Better yet, find an application where everything is kept in one place. While I do not recommend that for personal productivity, within a team, with many different technology abilities between members, it is far better to go with the “less is more” philosophy.
The most important part of this is you get everyone on your team involved and committed. If just one team member is not fully committed to using these tools it will not work effectively. I’ve worked with teams where the leader hides behind their lack of technology awareness and abilities by continuing to pick up the phone and ask their team for status updates. This has to stop if the leader wants it to work. In reality, the team leader needs to be the most knowledgable about the apps. When leaders adopt these tools completely, it is not long before the whole team does and when that happens you achieve that seamless collaboration system where everyone knows what needs doing, what is being done and at a glance can see exactly where a project is.
We are rapidly moving towards a remote working world. Where people all over the world can work together as if they were all working in the same office. Because of time differences between continents, these tools make the whole process easy and effective. A great example of this working is Doist, the company behind great apps like Todoist and Twist. They are a fully remote company with people all over the world. From Asia to Europe and North and South America, their teams work together across multiple time zones and when one team member is at work, their colleague is fast asleep in a completely different time zone. This kind of working allows managers and leaders to employ the best people in the world, no matter where they are based, and they know the work is getting done with a quick view of a project in a to-do list manager.
So to sum up, Daniel, if you want this way of work to work effectively, you need to make sure that team leaders are fully onboard with the tools and that every team member is properly trained to use the tools you want to use. Managers and leaders need to understand that if they want an update on a project they must not fall into old habits and pick up the phone, they need to go into the project in the to-do list or notes app and get the answer to their query from there.
When your team see that the leadership are using these tools, it does not take long for everyone to fall into line and use them too.
Thank you, Daniel, for your question and that you to all of you who have listened. I hope this episode has given you some food for thought about how you can work better within your team. Now it’s up to you to “sell” the benefits to your leaders and see if you can become a leader in the new world of collaboration.
It just remains for me now to wish you all a very very productive week.
Monday Feb 18, 2019
Ep 69 | How To Find Time For Yourself.
Monday Feb 18, 2019
Monday Feb 18, 2019
Podcast 69
In this week’s episode of the Working With Podcast, I answer a question about finding time for yourself.
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own COD System
The Working With… Podcast Previous episodes page
Carl Pullein Coaching Programmes
The 2019 Edition of Your Digital Life 2.0
Script
Hello and welcome to episode 69 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
This week, I have a question about finding some time for yourself when your work (and life) seem to fill up all your waking hours.
But before we get into this week’s question and answer, I’s just like to let you know that if you are enrolled in my Your Digital Life 2.0 Online course, I have updated it for 2019 and it now includes a downloadable workbook which gives you a file you can save to any of your devices so you always have a guide with you to help you keep on track on stay organised. All you need to do is go to your student dashboard and you will find all the new stuff, as well as your new free courses, right there.
If you haven’t enrolled in this course yet, then take a look at the course. I believe this course is the best time management and productivity course there is and once you have completed the course, you will have everything you need to get yourself better organised and more productive.
Also this week, I updated my coaching programmes. My coaching programmes now start at $99 for a single session plus a follow-up call. I want to be able to help more people and I know coaching can be very expensive. But I realise if you complete the questionnaire you give me enough information before the call for me to help you turn where ever you are today into building a system that works for you using the tools you want to work with. So take look at how I can personally help you by visiting my coaching programme’s page.
Okay, it’s time for me now to hand you over to the mystery podcast voice, for this week’s question.
This week’s question comes from Alex. Alex asks, I work in a very busy real estate office where my bosses and clients are always asking me to do work. It’s never-ending and when I finish at the end of the day, I have to spend all my free time replying to emails and catching up with the work I did not have time to do during the day. Do you have any tips on finding time to relax?
Thank you, Alex, for your question.
Okay, this kind of problem happens to a lot of people. It usually comes about because of working in a traditionally reactive industry such as real estate where everyone expects you to deal with their issue now and are not prepared to wait an hour or so or even a day or two to get the answer they want.
The problem here is when you are constantly working in a reactive state, mistakes are going to happen. When mistakes happen you have to allow additional time to rectify those mistakes every day. Sometimes those mistakes are simple typos on a property’s prospectus, other times it could be a much bigger mistake that takes a lot longer to rectify. So slowing down will free up more time because by doing things in a more focused manner will reduce the number of mistakes.
So how do you find time to relax when your work never lets up and it’s a constant stream of requests and urgencies all day?
Well, the first thing to understand is by blocking some time off every day to focus on your work you are going to be in a much better place to deal with customer and colleagues requests. To do that you need to manage expectations.
The number one reason why we end up in a situation where we are having to drop everything to deal with our customers and colleagues issues is that we trained them to expect immediate attention. I see this all the time. When we are trying to win the business or get the sale we will do almost anything for the potential client (or impress our boss) and that sets a precedent. Once the precedent is set, your client and boss will always expect you to drop everything for them. When you try to slow things down after you have won the business, the client complains or if you don’t reply to their email immediately, pick up the phone and asks you to deal with their “urgent” problem.
The trick is to retrain your colleagues, bosses and clients. And this is much easier than you think. With your clients, all you need to do is to tell them that you are not usually available at certain times of the day. For example, if you block 10 am to 11 am every day for doing quiet work, then tell your client that you are not available between those times to answer calls or emails. In my experience, when you tell clients, colleagues and customers that you are unavailable during certain periods of time during the day they will understand. I have never had a student, client or colleague who has ever got upset because I have taken an hour or two of my day to get on and do some focused work.
Now, according to many studies, include one done by Harvard University, people are only actually doing work for four hours a day. The rest of the time they are refilling their water bottles, chatting with colleagues, getting coffee or having their lunch or afternoon break. So, if you block 90 minutes in the morning and 90 minutes in the afternoon for quiet, undisturbed work, you are actually doing about the same amount of work a typical worker does each day.
Another reason for not being available 24/7 for your colleagues and customers is by making is a little more difficult to get in touch with you, you train them to find their own solutions. When you are always there for people, they begin to rely on you to solve all their problems. You make it far too easy for them to just ask you to do the work instead of doing the work for themselves. In the past, I’ve had students ask me to write their emails for them because I made if far too easy and was far too quick to reply.
When I started intentionally delaying my response times by two hours, the number of requests reduced. I never lost a student or customer. If I am being honest, I still did the work almost immediately, I just did not send it immediately. I delayed sending it. This actually gave me peace of mind knowing if my student called or messaged me asking me where the work was, I knew I was ready to send it immediately. The thing is, I never did get a call or message asking me where the work was. Because I was sending it within two hours.
Over time I extended my response times. Now I usually tell people I will get it to them within 24 hours. This means I rarely have anything that can disrupt my daily plan and I can add in any additional work at the end of the day after I have finished my planned work.
A good way to manage your time for this is to dedicate an hour at the end of your day for dealing with customer and colleague requests. When you send your replies later in the day, it is unlikely you will be asked for changes the same day. Remember, you are not the only busy person. Everyone thinks they are busy.
Another way to manage your client’s expectations is to tell people right from the beginning when you stop work for the day. Now I love doing the work I do so my cut off time is 10 pm. After that time I do not respond to new emails, messages or calls. My phone automatically goes on do not disturb at 10 pm and does not come out of do not disturb until 7 am. I have told all my students and clients if they want me to do anything for them they need to get it to me by 10pm if they want a response the same day. Again, when you put some restrictions on your available time, the people you work with respect that time.
I know it is hard to set restrictions on your time, Alex. It was very hard for me to do it when I began doing it. But in the ten years or so I have been much more restrictive about my available time, I have never had a boss, client or student complain and I have always kept my promise about when I will deliver the work they want me to do.
People do not get angry because you protect your time and give yourself set periods of focused time each day. People get angry when you do not deliver on your promises. If you keep telling your clients “I’ll do it right away” and you then get side-tracked by another request, you are not keeping your promises to your clients. It is that that will damage your relationships with your customers. It is far better to manage expectations by telling your customers, clients and colleagues you will get it done by tomorrow or the end of the day. You can then see where you have your next period of focused work and add that task to that period.
The final part of this answer, Alex is again to take your calendar and find at least one hour each day you can dedicate for yourself. That can either be the morning or the evening—it depends on whether you prefer mornings or evenings. That hour is for you. It is not for catching up or finishing off client work. It is an hour dedicated to you for doing the things you want to do. That could be exercise, quiet meditation or just taking a walk. We all need that alone time each day to reflect on where our life is, where we want it to go and how to get there. Without that quiet reflection time, we end up drifting and before long we have no idea where we are or even where we want to go. Our lives become a daily cycle of customer and boss requests and we end up living our life on someone else’s agenda. That is never going to lead to a fulfilled, happy life.
So, Alex, from today, begin dedicating an hour in the morning and an hour in the afternoon for focused work. Tell your clients and colleagues that you are not available at that time and instead focus on doing work that is important to you. I would also suggest you pick a time each day for yourself to do with whatever you want to do. That’s just 3 hours out of 24. It is not much, it’s just 12% of your day.
Begin telling clients when you will deliver the work. Be less specific about how much time it will take you to do the work. So for example, if you have always told clients you will get whatever it is they want you to do back to them within the hour, tell then you will get it back to them later that day. If they complain, then say”okay, I think I can get it done by the early afternoon” - you will be very surprised by how accepting your clients will be.
The thing we all have to remember is we only have a limited time on this earth and when we give up time for other people at the expense of time for ourselves we are wasting a very scarce and valuable resource… Our time. It is far better to put restrictions on our time available for clients and customers so we can spend more time with the people we love and care about.
Good luck, Alex and I hope this answer has helped.
It just remains for me now to wish you all a very very productive week.
Monday Feb 11, 2019
Ep 68 | How To Manage Your Email Overload
Monday Feb 11, 2019
Monday Feb 11, 2019
In this week’s episode of the Working With Podcast, I answer a question about getting overloaded email under control .
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own COD System
The Working With… Podcast Previous episodes page
Carl Pullein Coaching Programmes
The 2019 Edition of Your Digital Life 2.0
Script
Hello and welcome to episode 68 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
I can’t believe it has taken 68 episodes to finally get to one of the biggest problems people face when it comes to productivity and time management and that is email. We all have it, and for most people, it is out of control and inboxes just get bigger and bigger every day. So, this week we are going to tackle the issue and hopefully help you to finally get email under control and, more importantly, make it so it is easily manageable and it never gets out of control again.
But first, I am excited to tell you all that the 2019 edition of my most popular, complete productivity and time management course has just been released. Your Digital Life 2.0 Online, the 2019 edition is now available and this year I have added a brand new workbook you can download and keep so you have a ready reference guide for when things slip. Also, I have added a number of new classes around the Golden 10 and the 2+8 Prioritisation systems AND… I have updated the freebies so now you have access to two of my most recent courses for FREE!
So go on and check it out. The link to the course details is in the show notes. This course WILL give you everything you need to become super productive and much better at time management.
Okay onto this week’s question and that means it’s time for me to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Greg. Greg asks, Do you have any tips to help me get my email under control. I have over 4,000 emails in my inbox and I just do not know where to start to get this mess under control. Any help would be much appreciated.
Thank you, Greg, for this excellent question.
Okay, first up. Email is just another task input we have to make a decision about. Whenever a new email comes in, we need to decide what it is and what we need to do with it. Email is unique in many ways though. Unlike regular tasks, where you add it to your inbox, with email someone else is adding it to your inbox. You don’t have much control over what and how much comes in each day. Or do you?
You see, part of the problem is we sign up for all sorts of newsletters, promotions and other services and each day those services and newsletters come in. Day after day. Because we have no control over when these newsletters and promotions come in we just let them pile up. They invade our inboxes and just sit there waiting to be dealt with. But of course these emails are not important and so we just leave them, hoping that we will have time soon to go through them and read them. Which we don’t do.
So, here’s my first tip. Get them out of your inbox. Instead, create a webmail account. You could create a Gmail or Hotmail account for instance and only have that account available to you through the internet. Do not put this account into your email app. Only allow yourself access to it through the internet.
Other things you can use this account for is online shopping. Every time you order something use this email address. The companies you buy from will use your email address to send you offers and other promotional emails after you have ordered something, some of which you may be interested in. So having this extra email address just for your shopping and newsletters is a great way to get a lot of the email you receive each day out of your mail email accounts.
All you need to do then is create a recurring task in your to-do list manager to remind you to check this account from time to time.
Okay, for most of you, that will probably get rid of 50% or more of the email you receive each day. It puts you back in control of what email you see each day.
Now, onto the management of your email. All you really need today is four folders. An inbox, an Action Today folder, a waiting for folder and an archive. That’s it. All the popular email apps today have excellent search. Gmail for Android and iOS has excellent search and so does Apple’s Mail app. This means even if you have thousands of emails in your archive, you will still be able to easily find what you are looking for whether you are searching for it by date, person or title. Learn to trust the search. It works and archiving email is not deleting email. It still going to be there if you need it.
Right, so you now have the four folders set up, how do you manage email? Well, when an email comes in you need to make a decision about what it is and what you need to do with it. Let’s say you get an email from a customer asking you to do something for them. It could be to send a copy of a receipt or confirm when an order will arrive. So to answer the question what is it we have an email from a customer, the next question to ask is what do I have to do with it? In this case that would reply and send the copy invoice or confirm an expected delivery date. If you can do that within two minutes or so just do it now. There’s no need to have that hanging around when all it would take is two minutes of your time.
However, if you need to find the invoice, or talk to your delivery agent first, that is going to take more than two minutes and you do not have time right now, then move the email to your Action Today folder.
Now the thing about the Action Today folder is you need to make sure you deal with any email in there within 24 hours. If you do not have such a rule, then this folder will just end being a dumping ground for emails you have to do something about, but tell yourself you do not have time. Rules are a must here. So, apply a rule that any email in your Action Today folder must be dealt with within 24 hours. This will mean you will need to create a routine to check your Action Today folder every day. I have a recurring task in my to-do list manager that tells me to clear my Action Today folder every day and for the most part I manage to do that.
You waiting for folder does exactly what it says. Any email you are waiting for a reply on goes in there. Now you will have to go into your sent folder and move any email you are waiting for a reply on into this folder, but that just takes a second or two so should not be too inconvenient for you. Once you receive the reply, as long as you haven’t change the title, the reply will be added to your sent email and you can then archive it straight from your inbox without having to move anything from your waiting for folder.
Okay, so there’s some structure to your email processing system, what do you do with those 4,000 emails in your inbox? Well, here you have a choice. You can either do a hard email bankruptcy or a soft one. The choice is yours. A hard email bankruptcy means you select all the emails in your inbox and just hit the delete key. It’s the fastest way to get to inbox zero. For those of you who are a bit squeamish about this don’t worry. If an email was important, the person who sent it to you will soon send it again. If the thought of deleting all your emails scares you, you can create a new folder and call it “old inbox” and again select all your email in your inbox and move them to this new folder. Then, as and when you have time you can go through it and delete emails that mean nothing to you or move them to your archive if you want to keep them.
Now here are a few tips to help keep your email numbers down.
The first tip I can give you is send less email. Instead, use instant messaging or just pick up the phone. Too often we take the easy route and send an email to ask a simple question that could be done in less than a minute if you picked up the phone. When you send that kind of email inevitably you are going to get an email in reply. My rule here is only send an email if it is absolutely necessary. The less email you send, the less email you get in return. Before sending an email, just ask yourself if there is a faster way to get the outcome you want. You’d be surprised how often you find a better, faster way.
Another tip is to protect your email address like you would your telephone number. Only give it out to people you trust. One of the worst things you can do is to put your business card into one of those collection boxes you find in bars and restaurants promising you-you could win a prize. True, you might win a prize, but you are also compromising the integrity of your email system too. To me, that price is far too high to risk having my email address added to yet another mailing list.
Finally, I see a lot of people sending actionable emails over to their to-do list manager. Don’t do this! All this is going to do is fill up your to-do list inbox and you will be going from one app to another app and back again. That is such a waste of time. Emails that need you to take action should be in your Action Today folder in your email app. All you need is a simple task telling you to clear your action today folder. As I said earlier, I have such a daily recurring task and I see that around 4 or 5pm. I will then spend thirty minutes or so dealing with those important emails.
Well, Greg, I hope that has given you some tips you can implement. I find the tip that has the biggest impact on your email is to create that Action Today folder and make sure you clear it every day. Seeing a list of ten or so emails that need action is far easier to manage than a list of 4,000 emails you are not sure whether they need replies or not., and if they do it takes you so much time to actually find the email you want to reply to.
Thank you for your question, Greg, and thank you for listening to this podcast. Don’t forget, if you have a question you would like answering then email me(hahaha) at carl@carlpullein.com… Don’t worry my email is completely under control and you WILL get a reply within 24 hours… I promise. Or you can DM me on Twitter or Facebook.
It just remains for me now, to wish you all a very very productive week.
Monday Feb 04, 2019
Ep 67 | How To Get A System To Stick
Monday Feb 04, 2019
Monday Feb 04, 2019
In this week’s episode of the Working With Podcast, I answer a question about Getting GTD to work for you.
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own COD System
The Working With… Podcast Previous episodes page
Carl Pullein Coaching Programmes
Script
Hello and welcome to episode 67 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
This week we are visiting the various systems that many of us follow and how to overcome problems when we cannot get it to stick.
But before we delve into the question and answer, I’d like to point you in the direction of my YouTube channel. Recently I have posted a few videos that could really help you get clarity and focus on your work and the things you want to get done. In particular my recent videos on creating a daily workflow in Todoist. Although it is focused on Todoist, the principles of building a workflow in whatever to-do list manager you are using will still apply. And last week’s Productivity Mastery video on discovering your North Star is certainly a must watch. Without finding your purpose—your North Star—you will find yourself running round and round in circles are living your life on other people’s agendas and that is never going to result in a good outcome for you. So check them out. I know they will really help you to get better organised and more productive.
Okay onto this week’s question and that means in now time for me to hand you over to the mystery podcast voice for this week’s question.
This week’s question comes from Jane. Jane asks: Hi Carl, I’ve read all the usual productivity books from Getting Things Done to your book, Your Digital Life and I understand the ideas in all the books I’ve read. My problem is I just can’t get anything to stick and I end up either not doing what I should be doing or just writing things down on random bits of paper. Do you have any advice to help me get something to stick?
Ooh that’s a good question Jane and thank you for sending it in. Now, I have come across this kind of problem before and it is more common than people might think. There’s a lot of great books on productivity and time management out there with some very sound advice. The difficulty people often find is getting the principles and methods in the books to stick.
The first thing to understand is that the ideas and principles in these books are a set of guiding principles that have worked for the author. In the case of Getting Things Done, for example, creating lists based on contexts (people, places and things) works for David Allen. And for a lot of people organising their to-do lists based on where they are, what tools they have with them and who they are with doesmakes sense. But for other people, myself included, they have never been able to get the context based to-do list to work effectively.
When Getting Things Done was first written in 2001, the smartphone as we know and love it today did not exist. If you wanted to do any kind of email work you needed to be at a computer. Likewis,e if you needed to write a report or essay, you also needed to be at a computer. Today, however, I reply to a lot of my email and often start writing my weekly blog on the bus from my iPhone. I do not need to be at a computer or sat in my office. I can do all those things anywhere at any time.
Whenever I visit a client’s office or meet up with a student of mine, I always have my bag with me and in there I have my iPad. I can create presentations, build spreadsheets and do video conference calls from that device. Again, I no longer have to be in a specific location to do any of those things. If I were to follow the context based list it would be very difficult to allocate specific tasks to specific lists and I would waste a lot of valuable time and energy trying to figure out where tasks should go.
So contexts do not really work for me. However, the principles of collecting everything in to an inbox and processing my inboxes every 24 - 48 hours does work. Ever since I first read GTD back in 2009, that is something I have religiously stuck to and it works 100% of the time for me. In fact, it works so well, I also adopted the same principles for managing my email. My email is zeroed out every 24 hours.
In the end, after fighting to get contexts to work for me I gave up on them. Instead, I created lists based on what I felt needed to be done on specific days. The funny thing is I still add contexts to my tasks, in the hope they will one day work, but after ten years I guess I have to accept they are not going to work for me.
Last year I decided to begin doing Robin Sharma’s 5AM Club. What this is is waking up at 5AM every morning and following a system of three 20 minute parts. In those sessions, you begin with 20 minutes of exercise, then 20 minutes planning and to finish you do 20 minutes of self-learning. The problem I had here was I prefer doing my exercise in the afternoons and I always do my planning in the evening but I did want to do the learning part. In addition, I also wanted to have some time each day for quiet reflection and meditation. So, I created my own “hour of power” as Robin Sharma likes to call it and do 45 minutes of studying (in my case Korean) and 15 minutes of meditation. I never check email or do anything else—no matter how busy I am—that one hour between 5AM and 6AM is my special, personal time.
All these systems and ideas by amazing people like David Allen and Robin Sharma work, but they work for them. What we need to do is to find a way to make the principles they advocate fit in to our lives. I am not David Allen or Robin Sharma. I am me. I work in a different industry, I live in a different country and I work in a different way. And when it comes to the 5AM Club, I will have different biorhythms to Robin Sharma. But that does not mean their ideas do not work at all for other people. They do work. They are build on sound principles and have been tried and tested.
What you need to do, Jane, is find a way to implement these principles in a way that works better for you.
Let’s take Getting Things Done. The basic principle of getting everything off your mind and into a trusted place is an absolute. If you are not doing that, then you are going to forget something and things will get lost. So creating an inbox either a digital one or a physical one or both, I use both, is a must. I have a metal inbox next to my desk for random bits of paper and regular mail. But for the most part, my Todoist inbox is my trusted place. Anything and everything that comes in to my mind that I want to do something with will begin it’s journey there. I also use my Evernote inbox for articles I want to read or reference materials I collect throughout the day.
Next, processing. Now David Allen recommend this is done every 24 to 48 hours. I do this every evening when I do my Golden 10. I go through what I collected and make a decision about what something is and what I want to do with it. A lot of what I collect gets done straight from my inbox. They are often quick messages or sending an invoice. I do not need to put them into a project first. It will take a very small amount of time, so I just get it done (the two minute principle at work here—if it can be done in 2 minutes or less do it now) I then move in to my 2+8 Prioritisation system. This is where I plan tomorrow by selecting two tasks as my objectives for the day—the two things I will get done no matter what…well except for extreme emergencies, and the 8 other tasks I would like to focus on.
Now, the Golden 10 and the 2+8 Prioritisation system are not part of the GTD book. They are things I created to focus me in on what I decide is important to me.
Now throughout the day, I do not work from different contexts, like home or office or computer etc. I work from my Today’s Focus list. This is a list that contain the ten things (2+8) I want to get done that day.
What I have done is created a system that works for me, that was built on the foundations of GTD, but modified so it fits better for the way I work. What I am doing is collecting, organising at the end of the day and the rest of the time I am doing (my COD system—collect, organise, do) and that is what you should do too, Jane. Find a system amongst all the ideas you have read about that work better for you.
Now, some people have challenged me and said that because I am not following GTD exactly as it is written in the book, or because I do not follow the 20/20/20 principle of the 5AM Club (exercise, plan and study) then I cannot say I am a GTDer or a member of the 5AM Club. Okay, then I accept that. But what I see is I get the same benefit and the same outcome as I would if I were to follow the principles exactly as they are set out in the books, but I am doing it my way. A way the works better for me and fits better into my way of life. I still plan my day, I still exercise (actually I exercise for more than 20 minutes per day) and I still study. I also still capture everything that comes across my mind, I still process and organise those thoughts and tasks and I still do a weekly review every week.
So, Jane, and for all of you listeners out there. Whenever you learn a new system or a new way of doing something from a book or a video or a course, remember always to adapt it for the way you live. How you do something is less important than the outcome you get. If you prefer collecting your ideas into a little pocket notebook and transferring them over to a digital system every three days or so, then great. As long as it works for you. Likewise, if you don’t like waking up at 5AM and prefer to wake up at 6AM and do your planning and self-development study then exercise in the evenings, then great. Do that. If it works for you, you are still planning, exercising and developing yourself. You still experience the same benefits in the long-term.
I have always been inspired by Stephen Covey’s quote “begin with the end in mind” - meaning begin with the outcome you desire and work backwards. If you want to be healthier, wiser and better focused on what you want, then giving yourself enough time each day for exercise, planning and learning is what matters. Waking up at 5AM is just one way of doing it. Likewise, if you want to get yourself better organised and more productive, then collecting everything on your mind, organising what you collected regularly and spending the majority of your time doing the work is how you will get there. You don’t have have contexts attached to every item in your list. How you collect and organise your ideas, events and tasks is up to you. Find a way that works.
I hope that answers your question, Jane and thank you.
Thank you also to you for listening and I do hope you got a lot out of this episode. Don’t forget if you have a question you would like answering, you can email (carl@carlpullein.com) or DM me on Twitter or Facebook.
It just remains for me now to wish you all a very very productive week.
Monday Jan 28, 2019
Ep 66 | How Regain Control Of Your Daily To-do List
Monday Jan 28, 2019
Monday Jan 28, 2019
In this week’s episode of the Working With Podcast, I answer a question about managing an overwhelming to-do list.
Links:
Email Me | Twitter | Facebook | Website
The Beginners Guide To Building Your Own COD System
The Working With… Podcast Previous episodes page
Carl Pullein Coaching Programmes
Script
Hello and welcome to episode 66 of my Working With Podcast. A podcast created to answer all your questions about productivity, GTD, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show.
This week it’s all about regaining control of your day and the tasks you have to complete so you get your important work done and can actually have some time to yourself each day.
Before I get into this week’s question though, I’d just like to remind you to enrol in my FREE beginners guide to creating your own COD system. This course will give you the framework to develop a simple system that is easy to maintain and will boost your productivity by keeping you focused on the things that are important and will help you to eliminate the unimportant things—the things that do not take you closer to your North Star—ie, your purpose. So get yourself enrolled. It’s free and will only take you around 40 minutes to complete.
Okay, onto this week’s question and that means handing you over to the mystery podcast voice for this week’s question.
This week’s question comes from Michael. Michael asks: Hi Carl, I have so many tasks every day on my to-do list that I do not know where to start. Is there anything I can do that will help me to make better decisions?
Thank you, Michael, for your question. Now I know this problem is a very common problem indeed. Often we rush to collect everything that comes across our mind whether that is an event, a task or an idea and we dump them all into our to-do list’s inbox. To be honest, that’s actually a very good place to start. Collecting everything is a good thing—after all, it is the first step of COD (collect, organise and do). Now if we are not organising those items at least every day or two, things are going to mount up, and when we look at an overflowing inbox our minds begin to dread looking there and then the whole system begins to fall apart.
So it is important you organise the stuff you collect every day. But, when you do organise you need to be thinking strategically. If you just randomly date things just to get them out of your inbox and so you know they will pop up in your today list one day in the future you are going to have a few problems. The first problem of course is you will have a list of to-dos in your today view that don’t really need doing that day. When that happens we tend to stop prioritising our today list. The purpose of your today list is that anything on there really does need your attention that day. It could be a simple reminder task to review a project that after seeing it, you decide to put off for another week. That’s okay, the important thing is when a task appears on your today list it has to appear there because you want to see it on that specific day. If you do not need to see it that day, then it should not be on your today list.
And that brings me to another problem I often see. That is one of trust. If you do not trust you will see a task when you need to see a task you will date everything—randomly— and that causes a long list of tasks on a today list you do not need to see. It’s a trust issue.
Now not trusting your system can be because you have just started with a productivity system and it will take time to trust it. It could be caused by constantly switching to-do list managers so you are not sure if everything migrated across properly from your previous to-do list manager or it could be because you are not doing a full weekly review—which is the most common reason.
Now there are two types of weekly reviews. There’s a normal, take it slowly with a nice cup of tea and some great music weekly review and then there’s the secret weekly review that people like me who coach people to become better organised and more productive don’t like to tell you about. But, because I am feeling VERY generous today, and will tell you… But only this once so listen carefully…
The secret weekly review is called the “skimmed weekly review”. The skimmed weekly review only takes around fifteen to twenty minutes, as opposed to the full forty-five to sixty minutes a normal weekly review takes, and what you do is go through all your projects and areas of focus quickly just checking that the tasks you have there are still relevant and have the correct dates on them. With a full weekly review, you go through each project and area of focus carefully and compare your tasks with your calendar to make sure your dated to-dos fall on the right days and at the right times.
I don’t recommend you do the skimmed weekly review often, but sometimes if you are on a business trip or you are particularly busy then it can be useful just to keep yourself up to date and moving forward.
If you do worry about not seeing your tasks when you need to see them then review how you do your weekly review. Make sure you have your calendar open when you do it and compare your daily task lists for each day against your calendar. If one day next week you have back to back meetings all day, then you need to reduce the number of tasks on your list for that day. If you have a very quiet day where you can focus on your work for a long period of time, then you can allocate a few more to-dos for that day.
So, hopefully, if you have a good weekly review behind you, you should find that your daily tasks list for each day reflects how busy you are for each day next week.
Next step to reducing your daily to-do list and to help make better decisions on what you should be working on is to use the 2+8 Prioritisation system. I’ve covered this many time before so I won’t go into details here. I will put a link in the show notes to a video I did on it a few months ago.
Now basically the 2+8 Prioritisation system asks you to choose two tasks that you really must get done that day. And that barring an emergency you WILL make sure you get them done.
Then you have 8 other tasks you have chosen the night before that would have the biggest positive impact on your work or goals if you complete them the next day. That’s it.
This means when you start the day you already know what exactly you want to accomplish that day. And you will put all your focus and attention on those ten tasks and in particular, the two objective tasks that you have chosen MUST get done that day.
Now the reason why you do this the night before instead of on the morning of the day itself is so when you start the day you already know exactly what it is you should be doing. There’s no chance you will waste any time thinking about what to do, or get yourself lost in a sea of tasks you might like to get done. You have ten tasks and you will do everything you can to get them completed by the end of the day.
Of course there will be interruptions and more tasks coming in throughout the day, that’s normal day to day life. As they come in you need to assess their urgency and decide if you need to do them that day or not. But your focus for the day is the 2+8 tasks you have already chosen to complete that day. The whole point is if you get those ten tasks complete you will feel you have had a productive day.
I should point out here that your 2+8 tasks do not include any routine housekeeping tasks you have to do every day. For example, I do not include my daily admin tasks in my 2+8 Prioritisation system. My daily routines take around 30 minutes each day and I have those 30 minutes scheduled on my calendar at 9:30 pm every day to complete. I do not need to see those tasks until 9:30 pm and so they are out of view until that time. How you do that will depend on the to-do list manager you are using, but it is worth figuring out because when your list only shows two tasks when you look at it in the morning you will feel a lot less overwhelmed and stressed.
Another bit of advice I can give you Michael is to get into the habit of asking yourself a simple question when you sit down to organise your day. That question is one I have already alluded to and that is:
What tasks can I complete tomorrow that will have the biggest positive impact on my projects and goals?
It’s a powerful question and will lead you to make the right decisions about what you should be working on. Make sure you include your goals in there somewhere. If you are not including your goals you will not make any progress on your goals. So make sure somewhere in those ten tasks you have at least one goal task.
Having your goals on your daily priorities list is the best way to make sure you are always heading towards your North Star. The place you want to be in ten or twenty-five years time. Of course, this will change as you travel towards it, it always does. Some things we want to achieve today become less important as time goes by, and that’s perfectly okay. The important thing is you are always travelling towards the destination you want to go, not the destinations others would like to drag you.
The biggest problem today is not the work we have to do, with all the technology and automation available to us that can easily be dealt with. It’s the expectations we place on ourselves. Our perceived capacity for work is bigger than the time we have available each day. So we either rush to get work done and end up with a lower standard of work than we are capable of, or we spend far too much time doing work and not enough time getting the valuable rest we need to be able to perform at our best every day. This causes a super-stressed state which does not do us any good physically or mentally. You need to get more realistic about what you can do in a day.
One way to do this is to monitor how long it takes you to do a piece of work you regularly have to do. For example, I know to write my weekly blog post takes around 90 minutes and to edit it takes roughly 30 to 40 minutes. To record my weekly YouTube videos takes about 2 hours and the editing takes about a further 2 hours. This means I can schedule blocks of time to do this work each week. Once these blocks are on my calendar, I can relax knowing I have the time available to do the work. And remember, the golden rule of calendars… What goes on your calendar gets done.
Well, I hope that answers your question for you, Michael. Don’t forget if you have a question you would like me to answer on this show, then get in touch either by email (carl@carlpullein.com) or via Twitter or Facebook.
Thank you for listening and it just remains for me now to wish you all a very very productive week.